Name: Extended Stay America Suites Durham University
Address: 3105 Tower Blvd, Durham, Durham, Durham, NC 27707, United States of America
Rating: 5

Air conditioning

Elevator/lift

Smoke-free property

Heating

Reception desk

General

Non-smoking rooms

Room service

Fridge

Family room

Smoke Detector

Cable TV

Hairdryer

Shower/Bathtub

Bathtub

Shower

Alarm clock

Toiletries

Rooms

Accessibility features

Wheelchair Accessible

Accessibility

Laundry

Safe-deposit box

Telephone

Iron

Services and amenities

Coffee/tea for guests

Breakfast

Vending machine

Kitchen

Microwave oven

Kettle

Meals

Free Wi-Fi

Internet

English

Languages Spoken

Barbecue grill(s)

Hiking

Recreation

Free parking

Parking nearby

Parking

First Aid Kit

Beauty and wellness

Family/Kid Friendly

Kids

Pets allowed

Pets

Personal protection equipment for staff

Extra decontamination measures

Personal protection equipment for guests

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Room amenities

Raleigh-Durham International Airport

Extended Stay America Suites Durham University

Durham

If your a clean freak as I am. Or you a clutter bug you will see how filthy this motel is.  Extended Stay on University Drive off 15-501 in the Bull City (I'm a Durmite) is not the ideal place for people not comfortable around people of different race. The steps leading to the room were nasty.  I have l one word to describe: power washer.... Well two words.  
The rooms were nice and had lots of features.  However even looked worn out.  The room had no bath towels. I had to go get them.  The breakfast they do proudly mention is continental grab. What continent?? IDK? 
However, the staff were friendly. Slow and understaffed, but friendly.
The motel is a prime spot to be robbed or crime opportunities. My name is Chad Harris and I'm a Google high ranking reviewer.

Nasty worn out motel.  Excreted Stay

The place is a disaster.  The rooms are filthly.  I did not feel comfortable to stay the second night due to drug deals and loitering going on in the parking lot.  Stay away and they will not refund any money even if you deserve it.  The poor reviews are real.   Buyer beware

Avoid this place!!!

Everything the previous reviewers wrote was true.   I now urge in the strongest possible terms that no one stay here.
The smoke smell in the elevator set the mood. I arrived to find the room door open and the smoke detector in pieces on the table.  The hotel is worn, scary and frankly about as unappealing as I have ever experienced.  The replacement room was a bit better however as the photo shows hardly something you would call an adequate substitute. 
Until this place is renovated AVOID.

Why didn't I listen to the other reviewers?

Rundown room, supposedly non-smoking but smelled like stale smoke, and the bedspread had a cigarette burn. Kitchen had a stove but no pot or pan, plate or dish, not even a disposable cup, so it's a mystery how you would use the stove. No hairdryer. The elevator was broken., and trash was overflowing in the stairwells. Ugh.

Don't stay here

My husband and I purchsed 2 hotel rooms for our stay and my parents stay in Durcham so we could attend a Duke football game. We've stayed at Extended Stay before (other locations) and were pleased, so we did not check the reviews before hand. But after this visit we will NOT ever stay at another Extended Stay America again. The room was DISGUSTING..See pictures...dirty washcloths, dirty sheets, floor was beyond nasty. Neither of us took showers because the shower was filthy. Microwave was just as dirty as the shower & smelled horrible. The furniture was falling apart, we couldn't even put our cloths away. Then come to find out the sanitation rating was an 86%, which shows that Extended Stay could care less about this property and the customers who visit, because I went back and looked at the reviews and their are all the same...dirty, nasty, filthy, broken, etc.,
We tried to find another place to stay, but with 2 games on the same day there was no vacancy at nearby hotels. We stayed in the room at total of 5 hours over 2 days and cut our trip short at 4:00 a.m. just to get out of there.
Very poor excuse for a hotel. I feel sorry for the employees as well who have to work around such filth!!!
I pray someone will read the reviews and choose NOT TO STAY HERE. Oh and the pictures on TripAdvisor are SO MISLEADING. Not one inch of that place is clean or looks anything like the pictures.

ONE WORD: DISGUSTING

Room was filthy. There was a bottle cap sitting underneath the sink. Pen toilet paper under the sink and an empty one on the dispenser. Pretty sure their idea of cleaning the shower was just to run the water. The lady at the front the first day I stayed was kind. My last day, the one at the front desk was horrible. Extremely rude. You couldn't pay me to stay here again.

Horrible. Avoid!

My room was trashed by either psychos or drug addicts who were hanging &partying in the parking lot nearby.  The bath hadn't been cleaned in YEARS (according to the manager), the carpets were heavily soiled and the light fixtures were pulled out of the wall and were laying on the sticky desk.  The headboards had been decorated by children(?) with magic markers.  We didn't hang around much less sit down to find out how many bedbugs lived in this unit.  Just a plain scary place on any measure of a room.

  The manager gave our money back and apologized for not having the room cleaned saying - "he wouldn't want to stay there" and they'd have to pay him to stay there.   In 55 years of traveling the 2nd scariest room I ever saw; the worst ever outside the 3rd world.

Stay away

When making reservations for a graduation weekend only 2 months in advance, this was all that was left, and at triple the normal rate.  At night, the building looks fine from the street.  But  closer in, and by day, it's creepy.  Trash bags piles  everywhere on 2 of the days we were there. Even the  parking lot  is a hot mess (an entire huge box of garishly colored fruity pebbles cereal was spilled/dumped in a vacant  handicapped parking space, and was still there 3 days later as we checked out!), with lots of  litter and drink cans tossed into the bushes surrounding it.  The sheets on the bed were  shredded down the middle and on the sides, and  a request for new ones was fulfilled only grudgingly.  Both towels were dingy, bathroom corners were brown with un-mopped grunge, advertised amenities were missing (no clothes hangers,  no blanket, no coffee machine as specifically mentioned, etc., etc.) there was NO toilet paper in the bathroom upon check-in, much less any miniature bars of soap to wash hands afterwards.  The noise level at night was high, but that might be attributed to a boisterous student clientele finishing college.  I could go on and on, but it's too annoying to think about it. I'm all for no-frills, especially when I'm prepared for them.  But this wasn't a motel, it was a campsite.  And not a clean one  Place needs some serious corporate management  intervention and staff training.  Stay away!

Looks can be deceiving

Made a reservation on Hotels.com(which was awesome) got to the hotel after a 7 hour drive to be told they had given our room away. It’s not like we got to hotel late either. 7ish. Was told they over book on purpose and then it’s a first come first serve on rooms. Bad part is NC state UNC and Wake Forest all played at home. So how easy was it to find a room. We also had another couple who was told samething. I will never and I mean never stay at extended stay again. I will also encourage all of my friends and family to stay away. THIS IS A TOTAL JOKE.

WHAT A PIECE OF SH*T

This was the worst place I have EVERY stayed in, in my life! I am here in NC to aid those affected by Hurricane Florence along with over 300 other adjusters and I cannot count how many of my co-workers had reservations here and canceled within a couple of days of staying. Some cancelled the same day. I paid for 3 weeks in advanced and could not afford to leave not knowing when I would get my money refunded and besides I had to make 3 trips back and forth to my car to the 3rd floor with all of my belongings as I will be in NC for a few months so I have a lot of stuff. I almost cried the 1st night. It was horrible! The smells were overwhelming. It is obvious that whoever owns the hotel does not put ANY money back into their business.  They do not care. The place is old and the carpet smells like smoke, urine, and mold. The bathroom toilet was disgusting and old. I cleaned the entire place as much as I could and walked in flipflops every step. This place should be a 1 star!  The furniture is falling apart. I took pictures as I will be blogging about how disgusting this place is. It looked like the worst of the worst rented there. I was afraid every time I got into the elevator (that was when it decided to work) with weed smelling all over the place AND I don't scare easily.  I was embarrassed when my co-workers asked if I moved out yet when I was still there but Thank GOD after payday I was able to get into a 4-star hotel closer to work. I got a great deal only paying $3.00 more a night.  Unfortunately, it's for only 10 days. After which I will be on the hunt for another place to stay AND it WILL NOT be at ANY of the EXTENDED STAYS IN DURHAM OR CHAPEL HILL, NC. I visited a couple of the other Extended Stays and they were just as nasty as the Extended Stay - University I stayed in.

Extended Stay America Suites Durham University

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