Name: Fairway Inn
Address: 203 SW Miracle Strip Pkwy, Fort Walton Beach, Fort Walton Beach, Fort Walton Beach, FL 32548, United States of America
Rating: 5

Air conditioning

24-hour reception

Smoking areas

Smoke-free property

Security guard

Ticket assistance

Express check-in/check-out

General

Non-smoking rooms

Fridge

Cable TV

Hairdryer

Shower/Bathtub

Rooms

Accessibility features

Wheelchair Accessible

Accessibility

Laundry

Wake-up service

Telephone

Iron

Services and amenities

Vending machine

Microwave oven

Meals

Free Wi-Fi

Internet

English

Languages Spoken

Tour assistance

Tourist services

Free parking

Parking

Swimming pool

Outdoor pool

Pool and beach

Fax and copy machine

Business

Extra decontamination measures

Personal protection equipment for guests

Contactless check-in and/or check-out

Additional measures against COVID-19

Health and Safety Measures

Location

At the mini-hotel

Towncrest Shopping Center

Timpoochee Trail

Liza Jackson Park

Jet Stadium

Destin-Fort Walton Beach Airport

Destin Fort Walton Beach Airport

Pensacola International Airport

Fairway Inn

Fort Walton Beach

I arrived way ahead of schedule. I got there at 9am and thankfully i was able to check in. Online the rate after taxes were 82.00. The guy charged me 100.00 more for checking in early and i didn't get that money back. I asked if i could book online and check in and he said no, and proceeded to tell me to go somewhere else if i didn't like the rules. I know this is personal but i was just released from a mental hospital in Tennessee after trying to kill myself and i just wanted a peaceful spontaneous trip. Being charged 100.00 more and being told to pay it or move on wasn't exactly what i needed. I didn't know anything about the area so i paid it. The room was horrible. My towels were dirty, no soap, or door for the bathroom and the AC didn't work. Oh and if you wanted Ice, it cost .25, but if you go to the lobby, it was free. The snacks were melted and i had sand in my bed. I get that it's close to the beach, but if you're going to be rude, at least have a great room.

I wish i would've kept driving

it is not worth it. do not stay in this hotel!! absolutely disgusting and terrifying honestly. DONT STAY! 0/10 recommended. The bathroom doesn’t have a proper door. Floors are disgusting and filthy. The beds weren’t clean and the bathrooms were just disgusting as well.

terrible

i’m not one to leave reviews but this seemed to be called for, we got a room for new years after we got engaged with my 14 year old brother in law, he didn’t feel comfortable there so we had someone come to pick him up as soon as they walked in the room the phone rang and he hung up confused when the man called back he called the 14yo an a$$hole told him his sister was “ a f0cking b!tch “ proceeded to call all of us a$$holes b!tches and f@ggots. i went to talk to him and he tried to act like a hard a$$ behind a wall of glass saying he was calling the police because we threw a party we waited hours no police came so we called them ourselves. this places is not lgbtq+ friendly i don’t suggest ever staying at this hotel for less you could stay at a nicer place down the road. We also asked for a refund because he was kicking us out and he said no and we were trespassing, again there were no parties, loud music, or anything of the sort we just wanted to come back and get some sleep, absolutely not what happened and will never stay here again.

nightmare stay

This hotel after talking shower my feet turned black due to improper cleaning on the floors but most of all has cock roaches in the rooms never stay here again they only have housekeeping every 3rd day I am a smoker but could not pay me enough to stay here again even if they have smoking rooms.

Bad rooms 

I’ll start this out with stating I never leave reviews... I felt this was necessary. I travel weekly for work. I’ve stayed at a lot of hotels good and bad. First time in 6 years being told cash deposit only because I booked online, everywhere I’ve ever stayed takes cards for deposit. It’s 12:30am, long day, I have no debit card with me (my dog chewed the chip out of it this morning, I wish I could say that’s a joke) no way to get cash out with no debit card after midnight and they refused to allow me to stay without cash. Not sure why he originally took my credit card with my ID? He claims hotels.com states cash deposit however all it says is $50 deposit required. I was told “I’m just an employee I don’t make the rules” I then replied with “you should inform the owner that most if not all hotels allow CC deposits and then they’re refunded after checkout” I was then responded to with a very snippy voice “I am the owner this is my hotel” glad we figured this part out bud. So here we are after midnight, I try to reason with the owner showing him my card and why I can’t get cash out, he then asks if I have a pet with me. I said no and laughed explaining he just chewed it this morning and asked if he can please use a credit card as I have nowhere to go at this point and he says “not my problem.” He took a jab at hotels.com and said when I book through them he can’t even see how much they charged me and he doesn’t know how much money they’re taking from him when I use them. (If you read this, that is marketing bud. It’s cost of business. Without them I would have never even found your hotel. They’re bringing you business you wouldn’t have had filling your vacancies and you’re choosing to be listed on there as well). He also tells me he can refund me but can not take a card for deposit. I call Hotels.com to try and switch hotels and he denies them refunding the stay. I now walk back in and ask him about telling me he could and he tells me “I never said that”. This could easily go into a longer rant than it already is, long story short, I visit this area one week a month and I will never give this place a single penny again based off the owner’s lack of ability to simply be a decent human being or have a single pleasant bone in his body. Many other hotels in the area for the price range, book in advance as the area sells out often and you could end up in my current predicament. Cheers to going to bed at 1am in my car, thank you Fairway Inn!

Worst customer service ever experienced

I will give zero stars if I could. Checked in at 4 o’clock went sightseeing after leaving our stuff in the room. Came back room still had a strong musty smell after turning on Ac noticed that there was food and POOP on the walls, floor had food and debris on it where it had not been swept or mopped, pulling back the covers noticed that one of the beds smelled of urine and had a heavy urine stain And mildew on it . Reported to front office along with Expedia all front office offered is change rooms. Since we checked in at 4 o’clock front desk would not issue full refund only change room and issue a refund for the remaining days we were going to stay. New room was no better not cleaned this place needs to be shut down!

Disgusted

We came to florid and got a room at the Fairfield Inn on Miracle Strip Pkwy. We checked in on October 11, 2019 quite late in the evening and, having seen the rooms on booking sites were $70, were advised the room was $89 and, including taxes and fees, came out to a total of $100.35. We paid this in cash as a banking error was causing us to have to pay cash for everything. We only got the room for the one night at that point. The next day, we decided to go ahead and stay another night. Again, I paid the $100.35.

When we decide to stay another night, having had a small deposit clear to my other account, I checked the booking sites. For the Sunday, October 13, rates that had since increased to $77. Not much in savings but a little and again, this was our third night at the hotel. We have not asked for any services or items from the hotel such as clean towels or had the room cleaned or anything.

So imagine my surprise when we go to let the hotel staff know we were going to be staying a third night but had booked online to save just a little money and were advised we would have to check out in the morning and check BACK in at 3pm... because we booked online. We booked the same exact type of room even.

So, being petty, they are going to have to clean TWO rooms for us, pay their staff to do so, pay to launder the towels and sheets twice, and replace all items like the cups and shampoo/conditioner/soap... for $12. That’s petty, plain and simple.

Severely lacking in the service department!!!

We booked at booking.com, upon arrival we were told our card was declined. My husband presented the attendee with his debit card, and license. After running the card, my husband noticed the pet fee was $40 per pet per night. Considering the room was just $67 a night I refused to pay that for my pet to stay. The attendee then stated we would have to go through booking.com to be refunded as we did not stay. Contacted booking.com when they contacted the property they stated we stayed that one night. I sent screen shots to booking.com which showed a charge for the days in where we did stay. I then called Fairway, whomever I spoke with seemed to think it was a joke. And when I said he had bad customer service he just laughed. Save yourself the headache of disputing charges and stay somewhere else.

AWFUL

The AC did not work properly. After complaining in the evening, the staff was supposed to come look at it. Nobody showed up. Overnight, the AC continued to not cool properly. In the morning, the staff did not offer even a reduced rate. To make matters worse, they charge .25 for ice!!! Don’t stay here!

Not acceptable

We stayed in room 117, it was clean smelled clean, beds was comfortable, nice flat screen TV, mini microwave and fridge. Pool nice and clean. The area felt safe to us. We just left Pensacola and we would not stay there! The staff all was super nice. The Breakfast was good and hot, no it's not like going to  paid restaurant but pretty good. I do not know what the other rooms are like but our room and vist was nice. We only stayed one night as to get to Panama for vaca, but I don't understand what everyone is fussing about I'm kind of a ticky person and this room and vist was good! 

Fairway Inn

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