Name: Chalet Village
Address: 1441 Wiley Oakley Drive Gatlinburg,Wiley Oakley Drive, Gatlinburg, Gatlinburg, Gatlinburg, 37738, United States of America
Rating: 9

Smoke-free property

General

Free parking

Parking

Outdoor pool

Pool and beach

Location

At the hotel

Gatlinburg Scenic Overlook

Traffic Light #10

Ober Gatlinburg Aerial Tramway

Traffic Light #9

Gatlinburg SkyBridge

Ober Gatlinburg Ski Resort and Amusement Park

Ole Smoky Moonshine Distillery

Linebergers Plaza Observation Deck

Hollywood Star Cars Museum

SkyCenter

Gatlinburg–Pigeon Forge Airport

McGhee Tyson Airport

Chalet Village

Gatlinburg

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Luxurious cabin. Every thing you could want. People do need to slow down on the road. Almost everyone has big SUV’s. Beautiful view. Although there is one cabin that’s lights were directly in our eye site at night. Much brighter than the others. It got more irritating as we stayed.

Beautiful view in the daytime.

I am not one who typically leaves reviews much less comments but this cabin and its upkeep warrant one.  Starting with the positive... the cabin is set up nicely, has great amenities and a gorgeous view.  We were extremely disappointed in the cleanliness of the cabin.  Upon arrival the cabin smelled very strongly of pine sol, however the carpet in the living room had not been vacuumed as there was hair all over it and puzzle pieces, popcorn and other crumbs under the table.  We also noticed the motion light did not come one (as it did not work) nor did either of the lights outside on the deck (as it did not work).  We called maintenance and two days later the lights were fixed.  We were excited to have the lights fixed so we could use the hot tub (as the lights near the hot tub were not working); that turned out to be a huge disappointment.  The hot tub was on and working however, there was dirt (felt like sand) in the hot tub and could tell it had not been cleaned from the slime and dirt.   Using the hot tub would also be a bit more enjoyable if it was clean and if there was a gate or something at the end of the deck to prevent bears from entering.  The showers were not clean and need some caulk.  There are several lights out within the cabin; the light bulbs just need to be replaced.  The most annoying things was the bed located in the upstairs bedroom constantly squeaks, when you move or the person beside you moves, sits, turns, or moves an arm or leg...every single time..so getting rest is extremely difficult.   As a note to other guests, the clubhouses are not within a typical walking distance, so plan on driving to use those amenities.  The drive to the cabin is not for anyone who is afraid of heights as it is located near the top of the mountain but does have a spectacular view.    Great cabin, but it could definitely use some love and attention.

Nice Cabin set up; overall disappointing experience

Stayed in Holly Tree Cabin 936 in Chalet Village. The road there was very narrow and scary. The driveway was even more trecherous! Grounds were dirty. Bathroom and bedroom smelled of mildew, including linens. Carpet is filthy!!  The advertised outdoor gas fire pit was broken!  
So disappointed, I booked a cabin in pigeon forge previously and was very happy.  I will stay away from Chalet Village in the future!

Ďisappointing Experience

Words cannot do justice to the difficulty in navigating through this area. Streets look like driveways and driveways look like streets. The streets are poorly marked, and none of the navigational apps we used were accurate. The roads twist and turn at unreasonable angles.  The roads have no shoulders and drop off on some sides like cliffs. There are no guard rails or lights at night. We felt like we were risking our lives every time we left our rental house and scheduled our activities around not having to leave more than once a day. We made sure we were back well before dark. There are also many homes under construction in this neighborhood they call chalet village so be prepared for noise instead of a peaceful mountain vacation.

Warning: extremely difficult to navigate

Chalet Village is beautiful!!! It used to be a company name  for rentals in that village. Cabins for you owns chalet village,now- what used to be the company that rented homes there. 

Do NOT rent from CABIBS FOR YOU!!!
. 
Once they have your money they have your money no matter what happens with your cabin. 

It’s too risky for you to find out if you are going to have a good experience or a bad experience. Find an owner and rent a home and chalet village, just make sure it is not Cabins For You.

Do NOT RENT through Cabins For You!!! Do rent In Chalet village. It’s fabulous!!

Stayed at this location Sep 17-23, 2021
Condo #7106 at the Summit, “Our Place in the Smokies” vacation rentals.

• Lamp in living area was broken. So, only one working lamp in the living area.

• Toilet paper holder in bathroom broken off. Nothing to hold the paper.

• Plenty of bath towels, but, only two hand towels for the bathrooms and one hand towel for the kitchen for an entire week.

• No tray in the microwave oven.

• When we turned the comforter back in the middle bedroom, there was hair on it.

• Lights under the kitchen cabinet did not work. One light in the hall bath burned out. 

• The TV in the vine room did not have a good picture. Never did get the Roku to work - some instructions might be helpful. We were able to get the Roku in the bedroom at the of hall to work on that TV, but shortly into the movie we selected it failed … tried several times - same result. The TV in the other bedroom is on a high dresser - it would be a challenge to watch it from the bed.

• Closet doors in hall are the old style mirror doors on tracks and they hang up when you attempt to open or close them - decided to leave them open to access our clothes

• Xmas tree with lights in the living room - lights did not work.

• You can hear the people on the floor above you walking, moving chairs, etc.

• The kitchen is very small. The refrigerator door rubs against the wall, so you have to be sure and push on it to close it. If you do not, the things you have in it will not be cool in the morning.

• Air conditioner worked well.

• Toilet seat old has paint worn off. It is an older fashion commode with smaller rounded seat, which is OK, but it speaks to the need for keeping this condo updated, as evidenced not only by this, but by several other items mentioned. 

• Bed in bedroom at end of hall very firm. If you do not like a firm bed, you will not like this one. No headboard of any kind on this bed. The other bed has springs and is softer, but it seems it is either a cheap mattress or has been around for a while - support is weak.

• Great view off the balcony. We enjoyed it - it is the redeeming feature of this condo. Our condo faced east, southeast, so we saw some fantastic sunrises - do not know if other condos in this complex had such a view. We were on the first floor, and the trees blocked some the view, but we could still see the town and the mountains.

• This condo is dated. Too bad it is not updated and better maintained. Great view and reasonable price, but whether that makes it worth overlooking its shortcomings is debatable. 

• Daniel was courteous when I called him about a couple of the items that needed attention, however nothing was repaired the whole week we were there.

Condo #7106 at the Summit, “Our Place in the Smokies” - needs updating, repair

Hard to say where to start.
Arrived and the thermostat did not work, every outside chair on the deck was broken, the grill bottom was gone so the grill not usable, the microwave did not work, the light in the living room did not work, the toilet paper holder was off the wall, the ceiling fan in one bedroom did not have blades on it, the bathroom showers were filthy from YEARS of not cleaning, the floors were sticky, there was trash all over the outside because the latches were broken on the trash container and the bears could just get to the trash, since the grill was broken, we needed to cook inside and the only options were a 5 inch pan or two rusty iron skillets.  The switch in the bottom bathroom worked only about half the time.  Glasses were chipped as well as many of the plates and bowls and the shower in one bath room did not work due to missing part.

We called about the thermostat and it was repaired AFTER a night with no heat.  The toilet paper holder was also put back on the wall the next day and the shower fixed.  We were told the microwave and grill would have to be replaced, but not while we were there.

They blamed the owner for the issues.  In my opinion if they are going to rent a home, they should know what they are renting.

I will never again rent from this company.  (They offered me a $100 credit toward a future rental...fat chance!)

Terrible Experience - 2308 Heavenly View

My husband and I enjoyed this cabin with another couple for a getaway that provided ability to safely socially distance during the pandemic. The drive to the cabin isn't for the faint of heart, steep and windy roads with multiple turns required us to use GPS daily. 4 wheel drive helpful during nice weather, would be a must for snowy or slick weather.  Driveway is steep and has blind spots making exiting challenging. There is a sizeable garage you can park in at the house and also a car port down hill that allows cars to be covered during inclement weather. Cabin has a fenced yard with doggy door for access. Our pups acclimated well to the house and property. Views off the deck were delighted in the morning and we ate breakfast outside almost daily to enjoy the weather and views. Fireplace available but not supposed to use until October 1. You will need to bring your own wood (and lighter) as there were only 3 logs available in the rack outside. Grill is gas and though property listing says you need to bring your own gas, there was a canister hooked up for us to use- you will need your own matches or lighter to start. Kitchen has plenty of pots/pans and needed equipment, which was great as we only ate out 2 meals during our 5 days in the area. Biggest problem we had was figuring out the hvac system as it has a default setting that adjusted temp after 2 or 3 hours to the default setting so we got sweated out 2 nights in a row as it heated up to 75, much to warm for our liking. Bring games to play, if desired, as there are none at the house. Also bring extra toilet paper, paper towels, trash bags as only 1 each are provided per bathroom/kitchen. No kitchen, bathroom or dishwasher soap available so bring that too. Only 1 kitchen dishcloth and washcloth available so consider bringing extra.  Overall we LOVED this cabin and would definitely return. Cabin looked exactly like pictures found on Google.  

Christine's cabin, peaceful and relaxing 

We stayed at 1910 Bearly Heaven and were overall very happy with this cabin. The pictures on the website do not reflect updates made to the cabin although it still has red carpeting. While the cabin is still dated, it was clean, well-maintained, and free of any unwanted bugs/insects. The cabin is fairly secluded and in a safe area. The wifi signal was great and we were able to connect our laptop to watch Netflix on the TV. The hot tub was clean and easily fit 4 adults and the indoor jacuzzi tub was nice. There is a good-sized gas grill but we didn't get a chance to use it. The basement was a little musty but we didn't spend much time down there although the pool table was there. The kitchen had what we needed to make breakfast/lunch. However, if you are doing a lot of cooking, I'd recommend bringing your own non-stick pan. There were ample towels for 4 adults for the week, but there is a stacked washer/dryer if needed. You also have access to all 3 pools at the resort, but only one of us went to the North Clubhouse to swim laps. The pool was nice and not crowded but the rec/fitness room was closed due to COVID. No issues with check-in or check out as the emailed instructions were easy to follow. The gal at the office was very nice in answering my questions prior to booking the cabin. Word of caution: the drive up to the cabin is very steep and curvy and takes about 15-20 minutes from the main road. The driveway is also steep so we just parked at the bottom and walked up. However, the views are beautiful and we even encountered some bears on the road to the cabin. Overall, we liked having 3 levels so that everyone had their own space. The cabin is very close to the Smoky Mountains but it just didn't feel like it because of the drive to/from the cabin. I would definitely recommend this cabin to anyone who is budget-minded and willing to do without the frills while still getting a clean cabin that is well-maintained.

Great Budget Friendly Cabin

We stayed at property called 1822 Cub Way. The location of the house was great as it was on top of the mountain away from the crowds. We saw bears multiple times around the property. The positives end there...Given the current COVID 19 pandemic there should be more emphasis placed on cleaning, unfortunately we arrived to a house that was not cleaned. We arrived to the cabin when the office was closed therefore we couldn’t call them and ask them to clean it, it took us 2 hours to clean it. The place was not vacuumed, there were crumbs everywhere, the floor was so dirty it was probably never washed ( after walking barefoot for 5 minutes our feet were black). There were hairs on the bed, in the shower, in the toilet and in every sink (disgusting). The fridge smelled like something spoiled inside. The headboard of the bed had a pile of dust. The deck was probably never cleaned and the railing of the deck was very unsafe and seemed like it might fall off. We should be reimbursed for the cleaning fee. Also we noticed that the company removed all the reviews that people posted for this property from their website... very weird. We booked this cabin last minute and there were really no other properties available therefore we had no other choice but to stay there. We will definitely not stay at any Chalet village Cabins again.

Chalet Village

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