Name: InTown Suites Extended Stay Columbus
Address: 6040 Knology Way, Columbus, Columbus, Columbus, GA 31909, United States of America
Rating: 5

Air conditioning

Elevator/lift

Smoke-free property

Heating

All Spaces Non-Smoking (public and private)

General

Fridge

Cable TV

Shower/Bathtub

Wardrobe/Closet

Linens

Rooms

Accessibility features

Wheelchair Accessible

Accessibility

Laundry

Telephone

Services and amenities

Vending machine

Microwave oven

Meals

Free Wi-Fi

Internet

Parking

Swimming pool

Outdoor pool

Seasonal outdoor swimming pool

Beach/pool towels

Pool and beach

Pets Not Allowed

Pets

Location

At the hotel

Room amenities

Columbus Airport

Harris County Airport

Auburn University Regional Airport

LaGrange Callaway Airport

InTown Suites Extended Stay Columbus

Columbus

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

This is an extended stay hotel and much nicer than the other one. The rates were better too! The rooms were clean and the beds were comfortable. The staff friendly and helpful. There was a kitchenette with a microwave, full refrigerator and a partial stove and a sink, with a lot of cabinets. Free WIFI, a little slow and a pool that was out of order.

7 day stay

It's not the most ideal place to live as there are a lot of guests who entertain unsavory company and smoke weed but it's an ok place to stay when you are in between living situations and it's in a safe part of town on the bus line. Very expensive the first 60 days but afterwards, the weekly rates decrease. The place is bare so you have to buy EVERYTHING you need to feel at home (toiletries, dishes, eating utensils, etc.). Room service only once per week and you are only given 1 roll of tissue during that time. Some of the cleaning staff are nice, as well as the maintenance guy, but the biggest stain on this place is the older white woman on the 1st floor with the dogs who is the "resident assistant". She is lazy and vindictive and if she doesn't like you, she tampers with the system and makes complaints to have you put out. Also, many of our things went missing on more than 1 occasion and we had every reason to believe that it was her coming in our rooms when we were not there. We complained to the owner but he did not care. 

Ok Place for long term stay needs

Third floor room with kitchenette, two queen beds. Carpet was scuffed and stained in multiple places. Beds were clean and comfortable, and we did not have undue noisy neighbor noise. 
Repairs to hotel were underway, but we were out all day, so were not disturbed by any renovation noise. Check in office only open 11 pm until 7 pm, and late hours staff was friendly but inefficient. I was told to come back in the morning to finish checking in. We went to breakfast before 7 am and a museum. When we got back to the car after 1 pm, I had a message that there was a $30 fee for not finishing the check in by 1 pm, but they let it slide, so I did not have to show out. 
The wifi is contracted out to some service that has an overly complicated login procedure, and it required two 30 minutes plus on hold calls to gain access since it didn't work (I teach technology at the HS level, so I'm not an idiot). Not cool, but with dogged persistence, I did finally gain access. 
Someone had painted blue nail polish on the bathroom wall, but most disgusting was someone who wiped a crappy finger-load across the bathroom door that housekeeping apparently didn't see.  We reported a very slow bathroom sink drain - not fixed, and missing/burnt out bulbs in the bathroom fixture - not fixed, even though we were there three days. 
The rate wasn't excessively cheap to justify these "inconveniences," and I would not return until after a complete renovation.

Friendly but inefficient staff, tired decor in need of a facelift

Internet service had issues, better off using your cellphone, parking was okay, lot lit fairly well, front office staff pleasant, cleanliness not good, countertop, stove, shower curtain and bedding dirty. Look like shower curtain had fecal matter smeared in it in area 4ft up panel,bedspread had been burnt well by cigarette, kitchenette was extremely bare, no utensils, plates, glasses, dishwasher, pots/pans. Did have two burner stove and full size refrigerator with freezer space. No blow dryer in room. I would not stay here again.

'eh .... cigarette smelling place Missing comforts of home

My first room had an a/c problem.  The room was not cool and had no kitchen equipment.  I was moved to another room and the a/c works better.  This room has no coffee maker and no kitchen equipment.  I inquired at the front desk and given a reason for this.  I asked about a refund, and was told the manager would have to decide about the refund, and it was not likely due to the fact I have the weekly rate.  It was not mentioned I could pay the full rate for one night and be refunded the rest.  I have contacted the corporate office with my complaint,

Not the place for an extended stay

Worst customer service I’ve ever experienced! My husband and I called around noon to see if we could check in early they told us no and seemed very bothered , and told us to come back at 3, we weren’t bothered and I shrugged off the attitude the receptionist gave. However we went back at 3, office was apparently closed even though the ladies were in there laughing and talking once they opened the door, we were told to sit and wait because they needed to inspect a room. My husband and I sat for 40 minutes waiting to check in , the other office lady did nothing but walk outside and ignore us , 2 other families were also waiting and said they had been there for almost two hours , they would not let us go to the bathroom , pictures don’t match what’s online so my husband and I booked a hotel at the Hyatt and they got us a room for 5 nights quickly and are so nice ! We walked out before getting a chance to check into the inn town suites, He also told me he didn’t feel safe having his wife there and felt like they took no measures in making sure their guests are safe! , no security and staff leaves at night! They won’t answer my phone calls or even apologize! Definitely find somewhere else to stay ! 

Don’t book , horrible service

If you care about your health whatsoever, DO NOT stay at this place. Hallways smelled like smoke and mold and there was clearly mold in my room (see photos). Everything seemed "damp" and there were floor blowers in the hallways, so clearly there are water leaks throughout. The carpeted baseboards in the room were all peeling off. Toilet would not flush. Was supposed to stay for 3 nights for a hunting trip and this was the only place available. Wife (who has asthma) was flying in on the second night and I called her to tell her to cancel. She crossed her fingers and called Hyatt Place. Got really lucky and they had one room left so she booked it. I called the manager lady (who just sits out front smoking with her friends) to let her know my room had mold and I would need to check out in the morning. All she said was "Fine, call back at 11:00 in the morning. That's when we open." No apology there! Now we're fighting with them about the charges. Worst hotel I've ever stayed in.

Health Hazard

We had confirmed reservations three weeks in advance when we got to hotel at 7 pm the staff already left and hotel was over booked . Only nite courtesy office Dianne who did know nothing and was just there to answer phone calls ,she knew exactly what was going on but refused to aknowledge it. So we did not had a room even though we had confirmed reservations for 2 nights , this was not only done to us , there were 5 other families who were there with same problem 2 were there before we arrived and 3 more families came after us .No phone calls were made to us about any cancellations or over booking.Dianne refused us to give the number to manager or the owner or corporate, but she eventually gave us the manager number after we told her we will take them to court. Then we called the manager Brittany gaulde who told us there is nothing she can do and told us that not her problem and gave us the number of marketing manger chris Wilson , who was another joke. Only good thing happened that night was that we booked through Expedia and after staying on the phone for hour with rep they were able to secure us a room in another hotel 30 min away , and the other families that were there were also trying to get rooms at other hotel . Due to a event all the area hotel were fully booked and were charging ridiculous amount of money for rooms ., and we think the in town suites staff ,price gouging resulted in over booking the hotel . And the hotel only looks good from outside inside the lobby area , you can see mold on wall and ceiling and outdated carpet, and smoke smell throughout the front hallway ,There is no front counter on office which is locked at 7 pm and till 11 am mon thru Friday and off Sunday . So what would u do if your reservation or checkin is on Sunday.

InTown Suites Extended Stay Columbus

Main amenities of the hotel

Location

Available rooms

Location

Description of the hotel

What other amenities are there?

General

Rooms

Accessibility

Services and amenities

Meals

Internet

Parking

Pool and beach

Pets

Policies

Check-in terms and conditions

Paid on the spot

Additional information

Payment