Name: Haven Inn & Suites
Address: 1222 W Spring St, Monroe, Monroe, Monroe, 30655, United States of America
Rating: 5

Air conditioning

24-hour reception

Smoking areas

Smoke-free property

Heating

Dryer

No elevators

General

Non-smoking rooms

Fridge

Family room

Cable TV

Hairdryer

Shower/Bathtub

Shower

Wardrobe/Closet

Linens

Toiletries

Rooms

Accessibility features

Wheelchair Accessible

Accessibility

Telephone

Services and amenities

Vending machine

Microwave oven

Meals

Free Wi-Fi

Internet

Free parking

Parking

Beach/pool towels

Pool and beach

Fax and copy machine

Business

Family/Kid Friendly

Kids

Pets Not Allowed

Pets

Personal protection equipment for staff

Extra decontamination measures

Personal protection equipment for guests

Contactless check-in and/or check-out

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Room amenities

Piedmont Walton Hospital

Ridgeview Institute - Monroe

Gwinnett County Airport

Athens-Ben Epps Airport

DeKalb Peachtree Airport

Lee Gilmer Memorial Airport

Haven Inn & Suites

Monroe

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

This hotel is the best when it comes to having consideration for those who are in bad situations. The desk clerk, Pinky, was a great front desk representative. When I stopped by to tell her how much I appreciated her allowing me to stay there, she spoke to me for a little while, and then she gave me a honey bun(my favorite of all cakes), an oatmeal(my second favorite) and a half liter of Mountain Dew to drink with them. I am going to show my appreciation by doing a paint job for them for free, because they deserve that and some, in my opinion.

Expression of appreciation

I love staying here. Everytime I come visit my mom I have to come stay here. The staff makes me feel welcome. Its just the spot to be. My favorite thing about the hotel is the Hot tub suite. I will be back.

The Spot to be

The hotel is starting to do sum remodeling. New bed,new sheet,and more. The staff is pretty cool also very nice. The hotel does need some improvement but they working on it. I stay at this hotel at least once’s a week. And I like it .

Pretty good hotel

This hotel is what one would expect from a decent two star property. The staff was friendly and efficient, and  the rooms were clean although worn. They are undergoing renovation in the public areas, which should spruce up the place.  Location for Monroe area is very good. OVerall decent value at a decent price.

OK, good price

No heat,hot water took 20 mins full temp,toliet seat nofit,towel bar falling off wall,moldy vent,counters & drawers falling apart,hair dryer don't work,bed hard as rock,top floor cold & horrible smell

Horrible 

Was ask to leave a $50 deposit and said It would refunded upon checkout.
After going thru the check in paperwork. I was told my deposit would not be reflected on my card for 2 to 3 business days.

Went to take shower, no towels at all. 
Got towels, NO HOT Water!

Very disappointed in this place!

No towels, No Hot water. $50 deposit

The wifi is so slow, I turned it off. There is NO FREE BREAKFAST, NOT EVEN FREE COFFEE!! There is not a kitchenette,  you get a microwave and a mini fridge! The doors at both ends are broken so therefore are NOT SECURE!  IF you love your family, please, stay somewhere else.

This place sucks!

I came back to see if the filthy complacent owner/ staff had changed from their previous named Country Hearth Inn to this Haven Inn and Suites. Still lies. Stinky, moldy, unsecured doors and yes, they still do not monitor their security camera's! I went again to the desk and had to ring many times to get the night manager off his butt in the other room (sleeping) to get some toilet paper. This place is a filthy mess. They hid under "Country Hearth Inn" for a long time and had to change the name to "Heaven Inn" etc. All a red flag! There is no complementary breakfast at all. Pull the cover off the air conditioner in your room and you will find filth, mold and just a nasty environment for all kinds of germs and mold. You may also try and remove the bedding covers and you will see stains and such on the mattress pad and the mattress. They still use the same bedding/ covers and look closer as you may even see cigarette burns from the smokers they allowed in the past etc. Do your self a real favor and avoid this filthy unsecured place. You will save yourself from having to ask for a refund which you will not receive unless you call the Monroe Sheriff's Department. Run like the wind!

Not One Thing Has Changed Since They Changed Name From Country Hearth Inn To Haven Inn and Suites!

Haven Inn & Suites

Main amenities of the hotel

Location

Available rooms

Location

Description of the hotel

What other amenities are there?

General

Rooms

Accessibility

Services and amenities

Meals

Internet

Parking

Pool and beach

Business

Kids

Pets

Health and Safety Measures

Policies

Check-in terms and conditions

Paid on the spot

Payment