Name: Bristol Harbour Resort
Address: US Penn Yan-NY Finger Lakes Region, Grange Landing, Grange Landing, Grange Landing, NY 14424, United States of America
Rating: 8

Air conditioning

General

Restaurant

Meals

Internet access

In-room internet

Internet

Parking

Swimming pool

Pool and beach

Conference Hall

Business

Beauty and wellness

Family/Kid Friendly

Kids

Location

At the resort

Heron Hill Winery Tasting Room at Bristol

Dansville Municipal Airport

Greater Rochester International Airport

Bristol Harbour Resort

Grange Landing

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

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18-beds

19-beds

2-beds

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4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Played a NYS Golf Tournament at  Bristol Harbor. 
My room was beautiful- overlooking the lake. Room was immaculate- nice amenities. Would go back in a heart beat.  If you are a golfer & enjoy the lakes, & scenery. Ya gotta go

Beautiful, Fun, Great Time

Good food, great staff.  We were a group of twelve having dinner on a beautiful sunny day.  Gusty winds started up shortly after we ordered.  The cool, and unexpected, wind began making our time outside somewhat unpleasant.  Staff members realized, quickly, and began preparing seating inside for our group.  We were very pleased with the offer of different seating!  

The food was quite good, there were no problems with our orders, and everything came out as expected.  The meals/drinks were a bit expensive, but the view and service made it worth while.

Beautiful View

My wife and I celebrated New Year’s Eve with friends at Bristol Harbour and were totally blown away with the entire experience.  All three couples enjoyed the delicious special menu that Todd and Laura had for the evening that included perfect wine pairings for each coarse. We have known the Cooks for a few years and scene how much of themselves they’ve invested in the golf course, the lodge and the quality of the food they serve. I think my favorite part of Bristol Harbour is sitting out on the patio on a warm summer evening and enjoying dinner and drinks soaking in the million dollar view of beautiful Canandaigua Lake. 

TJS. Fairport NY

New Years celebration

Bristol Harbour has new owners, Todd and Laura. We were there for a New Years Eve dinner and dancing.  It was fantastic. They had a wine pairing as part of the meal that we wanted to try and it was amazing. 4 course meal, 3 choices per course, except 2 choices for deserts. Gotta tell ya, food was exceptional. Wine was wonderful with the choices of food. Lick the plate good. Wait staff, very hard working, well trained and always smiling.  Food and wine came out at a great pace! I loved it. A tiny mention that it was a little loud, but NOT overwhelming at all.  I know BH had gotten some challenging reviews in the past. Based on my experience and the others with my wife and I, they’ve surly turned the corner. Todd and Laura, nice job!! Oh yea and thanks for checking on our table to make sure everything was perfect!!  We’ll be back for sure!

New Years Eve

Yes, this is an expensive getaway, but husband and I found this worth the splurge and planned for it. I'll start with pros/cons and then give a few tips.

PROS:
-Property is generally very quiet (we luckily stayed a day before a few weddings were being held), though we did hear a few later night party-goers return to the hotel while we were in bed (i.e. high heels stomping up the stairs, loud talking).
-When the weather is good, the views are absolutely gorgeous.
-

Beautiful getaway

We arrived to a beautiful early fall day and a facility that sparkled. The Cafe and Pro Shop are combined and the employees aim to please. Golf course was excellent as expected. The little things were all first class and a great day for our group of 16. 

Golf as it should be

This is more like a Motel than a charming Inn.  For $400 a night I want someone to bring my luggage to me instead of having to traipse through a parking lot, up a gentle slope and climbing a flight of stairs in the freezing rain whilst rolling a bag, carrying a backpack and computer.

Also, if you want ice, guess’s what, back down the stairs, down the sloping path to a closet, again in the freezing rain.

Ok so settling into the room was nice.  Fireplace - check!
Lovely setting area - check!
Comfy bed- check!
Lovely view of the lake...  wait, what!  They forgot to tell me my view was mostly of a subdivision that was overrun by small children squealing with delight at life’s simple pleasures.  Although in another setting that would be great, but when wanting to escape to a quite and serene local for rest and respite, it was heartbreaking.
The restaurant choices were limited and the chef was not willing to alterations for preferences.  I had the spaghetti squash and it was just terrible. So into town the next day to Eric’s Office for some French Onion Soup.

While others may not be bothered paying so much for a room with what I found to be disappointing realities, I will try another “Inn” should I be in the region again.

Disappointing Overall

We recently spent 4 nights at Bristol Harbour. The scenery was beautiful and our stay was enjoyable and relaxing. The room appeared to be recently updated and was very comfortable, and we really enjoyed the golf course.

However, it is just not hitting on all cylinders, especially in terms of service. We ate two meals in the restaurant and both times the service and food were mediocre.  The wait staff was friendly, but the servers were inexperienced and food delivery was slow. We had much better experiences when we went to restaurants in Canandaigua and Naples. Additionally, we requested soap at the front desk and, when we never received it, we asked one of the housekeepers for some. She told us that they had run out and didn't know when they would be getting it in. Later that day, a full-sized bar appeared in our room, but you don't expect to have to request and wait for soap.

And, although the facilities are nice, there are no indoor areas to relax, read, or chat, except for the bar area. This is a factor when traveling with another couple and the weather is bad. 

We had a very nice time, primarily because of the setting and the golf, but expected more for our money.

Close, but not quite up to speed.

We like to go away for one night a month just to relax. Our usual places are Skaneateles or Niagara on the Lake as they are fairly close to our home. This time we chose to stay even closer to home ( Rochester,  New York) and give this place a chance . 
The rooms are clean and updated with magnificent views of Canandaigua but the resort is missing the target in a giant way. The place was a ghost town and surprisingly, for a weekend smacked between Valentines and Presidents’ Day. 

1) On arrival we were notified that the restaurant is closed and they have a sandwich style cafe that closes at 5pm. We should have been alerted to this upon booking. The place is remote and is 14 miles to one town ( Naples) and 11 to the other ( Canandaigua). The receptionist gave us a list of local restaurants which included both towns. We drove first to Naples( only coffee shops, pizza parlors and low level bars) then to the other and had a great meal at Nolan’s but it was NOT the relaxation we were looking  for ( given that the rooms were full price ) We really just wanted to stay on the premises and enjoy the views and the scenery. 
2) no hot tub, pool or any outdoor venue such as a fire pit or activity on the premises 
3) no robes or slippers in the room
4) no microwave( at least we could have heated something up)
5) we are surrounded by lakes and the water pressure is as if we were in a third world 
country. 

It would seem with the highlight of our beautiful winter, on the edge of a pristine lake, some plan for spa packages, couples retreats, or even dinner should have been one of the options. 

I own two businesses and it seems that no effort was made, by management to make the guests feel welcome and comfortable. 

I will say though, that the women who was cleaning the rooms gave us some extra coffee and was very upbeat and friendly ( as was the front desk young lady)

Very sad to have to write this as we were hoping this would be on our list of “go to spots “within our back yard. 
Maybe it’s best just to stay closed for the season since there is apparently limited  interest in  taking care of their guests. 
 



Disappointed 

So this is a strange place. very lovely hotel very empty hotel so the staff was very scripted and fake the bread was stale,the fish wasn’t very well prepared and tasteless ,the other meal burger ,not so special !"So the check came put cash in card holder to be told they don’t accept cash      REALLY

Bristol Harbour Resort

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General

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Parking

Pool and beach

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Beauty and wellness

Kids

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