Name: Granville House
Address: 98 Division St, Great Barrington, Great Barrington, Great Barrington, 12192, United States of America
Rating: 3

Smoke-free property

Outdoor furniture

No elevators

General

Concierge services

Luggage storage

Services and amenities

Coffee/tea for guests

Breakfast

Meals

Free Wi-Fi

Internet

Billiards

Picnic area

Recreation

Parking

Pets allowed

Pets

Extra decontamination measures

Personal protection equipment for guests

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Columbia County Airport

Granville House

Great Barrington

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Sat. 10/27/2018 Got there at 3 PM.  Room electronic key needed to be recoded twice.  Left room at 4 PM and returned at 1:30 am Sunday morning after family function. Room 205 would not open. Several trips to office and they could not open the room by 3 am Sunday morning.  Too cold to sleep in a car, its raining, and I am a senior citizen female. Opened with difficulty  Rm 206 next door. I had no where to go & no luggage. Room 206 dirty, trash in baskets, sheet slept on so I stayed up until 7 pm at the table . They got a man to breakdown room 205 door down to get my things.  Said they would refund whole amount. Not the case, my refund receipt only said $30 not the full amount.  This was slick to put the other sign receipt over the refund so it seemed like I was signing to get my "full" refund.  So my luggage & toiletries had a good nights rest and I sat in a dirty room at a table for 3 hours waiting for someone to break down a door to get my stuff so I can leave.  Wish my camera were not locked away with all my luggage.  I would have called the police as this was a hazard.  Suppose someone were having a heart attack or stepped outside to grab something from their car with a small child in the room...they can't open the door?  What kind of place can't open its own doors for safety measures?  Unbelievable.

Room Door Needed to be knocked down to get my things

Every room we were shown reeks of cigarette smoke. Staggeringly unsanitary conditions. Refused refund even though we didn’t stay. Continued to refuse refund even when Expedia got involved to resolve the matter. Would recommend avoiding this and all Ref Carpet Inns.

Every room is a smoking room

worst ever, door didn't seal so snow blew through it, missing floor tile in bathroom, old tv with bad picture, electronic door wouldn't work, no clock in room, had a phone but not hooked up, had to shovel the stairs to get in, rude manager, was to be there for 4 days but left for another hotel after 2nd day and couldn't get  a refund, DO NOT STAY HERE!!!!!

3-15-2017

Office in store across parking lot. No breakfast. Seems clean but as a woman traveling alone, I am very uncomfortable. Not as advertised on hotels.com. Would not have stayed had they not already had my credit card number.

Scary.

We were very tired and thought we were at a Red Roof Inn. Should of realized that it would be bad when we saw the refund policy in large writing on the register. The room was somewhat clean except the carpet was filthy, the beds uncomfortable and the tv didn't really work(no sound). Ended up using our own linens(luckily we had been camping) and leaving at the crack of dawn.

Granville House

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Paid on the spot

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