Name: Rodeway Inn Hadley - Amherst
Address: 237 Russell St. SR 9, Hadley, Hadley, Hadley, MA 01035, United States of America
Rating: 7

Air conditioning

Washing machine

General

Fridge

Cable TV

Hairdryer

Rooms

Safe-deposit box

Wake-up service

Telephone

Iron

Services and amenities

Free Wi-Fi

Internet

Spanish

English

Languages Spoken

Free parking

Parking

Swimming pool

Heated swimming pool

Pool and beach

Pets allowed

Pets

Central Rock Climbing Center

Westover Metropolitan Airport

Bradley International Airport

Worcester Regional Airport

Rodeway Inn Hadley - Amherst

Hadley

Had a reservation for July 2020 and got an email from the general manager that my reservation was cancelled and they are staying closed indefinitely.  I emailed her and asked if they were remodelling, selling, or rebranding; and have not received an answer.  The Econolodge right down the street is available and the reviews are good.

Going out of business????

This hotel definitely met our needs while visiting our son for the weekend at UMass.  The front desk hotel staff was very accommodating and very quick to respond to any questions or requests we had. Accommodations were reasonably priced, clean, comfortable and located in a great area - centrally located to anything we needed. Pool was clean (although a bit chilly) but a nice touch to finish off the evening of activities.  Small continental breakfast was just the right amount to get us jump-started for the day's activities.  We'll be back!

Will Be Back!

Not sure I would want to spend a long time here, but.  We had a very compact room with a king bed.  There was a john and a full bath, but the sink was in the entrance hall.  There was a good TV, desk and chair, and one lounge chair.  The room was clean and fine.  Breakfast is limited to muffins and juice, although the coffee is good.  At the price point, this is a good choice.

Good for an Overnight

Stayed here because my preferred Hampton Inn, Holiday Inn Express and Courtyard by Marriott were all sold out.   Got a reasonably-priced room here through Expedia, but should have booked instead through the chain's website (not that it would have made any difference price or benefit-wise.)

Wi-fi and breakfast were included and all in with taxes paid about $155 on a Saturday night.  Not proud of the rate, but everything else was booked so I was glad to have gotten a room!

Yes, it's a Rodeway.  And yes, it's an older property.  But expectations are everything.  Given all of the less-than-enthusiastic reviews on here, I was bracing for something quite a bit worse.  Instead I was pleasantly surprised.  You're getting a Rodeway, not a Ritz-Carlton.  I went in with greatly reduced expectations and came away a happy customer.  Yes, the room was worn.  But it had a refrigerator, microwave, was a decent size and everything worked.  I got a good night's sleep, had a decent shower and a nice breakfast.  Absolutely nothing to complain about.

Will it be my first choice?   No, because of my loyalty to the Hilton/Marriott/IHG brands.  But would I stay here again?  Absolutely if rooms at my preferred hotels were not available.

People at the front desk on my Saturday afternoon were very nice.  Breakfast was on a par at similar offerings at Hampton Inn/Holiday Inn,  while the Hadley Courtyard only has a paid breakfast option.

No complaints.  Price was high for what it is, but that was a function of supply and demand and everything else was sold out the Saturday night that I needed to stay.

Good Choice For Hadley

My wife, our two children (5 + 8) and I stayed here for a weekend visit in November. A little dated, but modernized where it mattered and clearly not neglected.  Our room was clean and comfy.  Cute, indoor pool was nicely maintained and appointed - towels, showers, bathroom, etc - and a big hit with the kids. Nice breakfast buffet covered more than the basics (make your own waffles!) but not extravagant and always kept fresh.  We booked over the phone with a friendly person at the front desk - took advantage of the AAA discount - and checked in late, with no glitches. All in all, a nice experience and good value - we will stay here again.

Great Find!

Front desk staff were wonderful, friendly and efficient!  Room was clean although dated.  Could use an additional trash barrel in the room and they could up their pillow game.  Continental breakfast was great!  Location a plus!

Family visit

I have stayed in this hotel in the past. My previous experiences have always been positive. This time, sorry to say, it was not the case.
This time, housekeeping was quite atrocious. The morning after the first night was fine I went and came back my room was clean the bed was made properly bathroom towels were exchanged clean ones replaced the tub looked good and the floors look good. Not so much the next two days. The bed I slept in was not properly made. The housekeeper only pulled the used sheets and blankets up and rearranged the pillows at the head of the bed. No effort, whatsoever. Then I went into the bathroom and the tub was full of black dirt. Not quite sure where that all came from. It had been clean when I left the room earlier in the day. Also the bathmat was covered in black pieces of something!? I had reserved this room for a week. The second and third night, with the bed and the bathroom being in basically deplorable state I was very disappointed. I was able to speak with the head of housekeeping, who brought her entire crew to my room to basically re-teach them how to not do a room. She did this while I was there, it was very disturbing.
Now we’re at the second to the last morning I was there.  I had a shower, used all my towels, because the cloth shower curtain does not stop the water from going onto the bathroom floor therefore flooded each time I showered and had to use all the towels to mop it up. I had left the wet towels behind the door for the housekeeping to pick up, that second worst morning probably trash trash is with Jade, but the bathroom was again ridiculous. Housekeeping left all the wet towels in a pile, the same pile, behind the bathroom door. This experience has put me off Broadway ends completely. The next time I go to visit my family in Massachusetts, I will find a different place to stay. Like I said, very disappointed

So Disappointed.

We were on a budget and the Rodeway Inn was one of the best priced in the area. The hotel itself is fine ... it is a Rodeway, so we weren't expecting much. The beds were comfortable, however the tiny, couch-sized pillows were a big let down. Not sure why budget hotels provide these instead of normal sized pillows but they are very tough to sleep on, no matter how many you have. The pillow covers hid some extremely dirty, yellow-stained pillows inside which made my skin crawl however I knew basically every pillow in the hotel would be like this so no use complaining.

We didn't try the breakfast, however the wi-fi was great. I had work to do and it was very quick to both log on to, and while using.

Does the job

Nice staff, comfortable beds and pillows, nice sized room.  Breakfast was a bit disappointing (just coffee, juice,  English muffins and a few small muffins).  Stayed 1 night w family of four on way to visit New England colleges.

Quick family trip

We booked this at the last moment, and we're very pleased with the room and the staff. We'd booked via a third party service, and called to be sure that we had two double beds, as my wife and I were coming with our son. We were very pleased to see that they'd ensured that there were towel sets for three when we arrived. Staff were all very friendly, and it was quite clean. The only reason for 4 rather than 5 stars was the very thin breakfast - good coffee, but really only cereal and pastries - not even fruit. Still, we'd stay again.

Rodeway Inn Hadley - Amherst

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