Name: Red Roof Inn Hendersonville
Address: 240 Mitchelle Drive, Hendersonville, Hendersonville, Hendersonville, NC 28792, United States of America
Rating: 7

Air conditioning

24-hour reception

Elevator/lift

Smoking areas

Smoke-free property

Heating

Security guard

Television in lobby

General

Non-smoking rooms

Room service

Fridge

Smoke Detector

Cable TV

Hairdryer

Shower/Bathtub

Bathtub

Shower

Alarm clock

Toiletries

Rooms

Accessibility features

Wheelchair Accessible

Accessibility

Wake-up service

Telephone

Services and amenities

Coffee/tea for guests

Vending machine

Kitchen

Microwave oven

Meals

Free Wi-Fi

Internet

English

Languages Spoken

Parking

Parking nearby

Free Parking on Premises

Fax and copy machine

Business

First Aid Kit

Beauty and wellness

Pets allowed

Pets

Personal protection equipment for staff

Extra decontamination measures

Contactless check-in and/or check-out

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Room amenities

Asheville Regional Airport

Greenville–Spartanburg International Airport

Greenville Downtown Airport

Red Roof Inn Hendersonville

Hendersonville

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

I travel to Hendersonville often and have tried this hotel SEVERAL times giving them the benefit of the doubt over and over but not anymore.  I highly recommend you avoid it.   I was put in room 206 and many of the TV channels are not working. I have stayed in this room before a year or so ago and had to be moved to another room because the TV wouldn't work.  The message on the screen says call the front desk. I did that and the lady showed up at my door.   She didn't speak English and couldn't understand anything I said.  She never fixed the TV.   It was the one night that I had time to relax and catch up but they don't care.  This is an AI hotel. You book online and take care of yourself but don't expect to speak with a human.   

AI HOTEL - You will not get to speak to a human if you have any problems.

Overall this was an okay stay.  But there were things that were off the mark.   We had a room with two beds and one of the beds had no pillow cases on the pillows.  Odd, but we asked for them and got them.  Sheets on my bed were stained, but when I noticed the stains it was after 9:00 p.m. and just didn't want to deal with it.  The towel bar in the bathroom had been moved and there was old plastered over areas that had not been painted and looked bad.  Our key cards would stop working too.  Again odd.  The staff at the front desk was annoyed that we had to get the cards renewed and basically blamed us for the problem, and this was the same staff person that had her cell phone up as loud it would go and was having a conversation in Korean I think, all while trying to check us in.  Rate for the room was good, below what most everyone else in the area was charging, so that was good.  Outback Steakhouse right in front of the hotel too and an easy walk to get to it.  Again, overall okay, just off on a few things.

Good stay overall

Roaches everywhere. Families of them in the bathroom, under the refrigerator, under the bed. Everywhere! The room two doors down was being fumigated. Noisy room. I could hear EVERYTHING in the adjacent rooms. Smoke detector was removed. The room was dirty. We had to bag our clothes so we didn't take the bugs with us. Easily one of the worst places I've ever stayed at.

Infested, dirty

This is an older hotel...room was adequate except for a very loud air conditioner...Heidi at the front desk was very responsive to our needs which we greatly appreciated.  The cleaning staff does a good job.  The hotel is at the end of a road which means no drive by traffic.

Older hotel but adequate

The first thing I noticed was the rooms were much bigger than other red roofs we have stayed. Room was clean. There was doggie poopie bags. We walked our dog. There is a wonderful steak house next to it. Proximity to the interstate is good. The not so good, nothing on the breakfast bar. There weren't enough people there to have one. The front desk person was nice but didn't know anything abt the area. The housekeeper got our towels. It took some doing to get towels replaced as we were left with 1 bath, 1 hand, and 1 washcloth. Basically this is a really good motel. The price is awesome for the room size. There should be more business here.

bigger rooms!

I have been coming here for many years but this trip to the Red roof inn wasn't up to par. I would have given it a one star due to two girls at the front desk, Heidi and the other girl refused to give me her name. Upon check-in, Tanya did an amazing job as she was multitasking and everybody had a smile on their face while waiting to get checked in behind me. The girl that refused to give me her name was upset because I went down at 4:30 in the morning asking for some decaf coffee. She put two on the counter and went back in a room and shut the door. The next morning was even worse when Heidi was working as she yelled at me and said this hotel has no decaf! I told her it was a white packet with green that said Italy on it and she went into the dining area and started opening all the drawers pulling out blue packets of Maxwell's coffee well yelling at me and slamming the drawers shut. It doesn't take much to put a smile on your face and if it wasn't for Tanya and her amazing ability to do this job, I would have left for another hotel. I will come back but only when Tanya is working! She went above and beyond for every client that was at this hotel when I was.

Two women out of three at the front desk can make or break this hotel! There's no reason to be mean.

Walls in rooms need painting, and definitely needs a deep clean, fridge was so loud I had to unplug it.  And if anything goes wrong don't expect much from management.  Was kept awake all night by a fighting couple across the hall with yelling, crying, doors slamming....front desk clerk (who was very nice and helpful) felt horrible and put in for a full comp and manager said my trouble was only worth 15%.  Wont be back.

Don't do it!

My husband and I stayed here because the rates seemed reasonable. I guess you get what you pay for. It was a lower level room, and the people upstairs could be heard upstairs because the floors are older vinyl. The bed were hard, which was ok. The Direct TV went out in the evening. Coffee was served in the lobby from 7-11 am only. We had to be sure we wore something on our feet as the floors were dusty. Found a few roaches. The in room coffee was like brown water. Horrible.

Won't be returning.

Dusty floor, a few bugs

I absolutely recommend staying hear especially if you have fur babies with you. They have the nicest team here. Paula is the best. The room is spacious and the view from our room was woodsy and beautiful, especially after the 10 inch snow. We enjoyed watching it fall from our room with a view. We played outside and enjoyed mingling and chatting with many other nice guests. Each room has a small fridge, microwave and a personal coffee maker. The water was hot and the bed was comfy. They have all day coffee, tea and juices which were yummy and blueberry muffins for breakfast. The heating and air system worked great. Also so affordable with no extra charges for fur babies. We will be staying here again with our fur babies.

Snow Adventure

We were very surprised at how the room looked clean... but without shoes and socks on, my feet were filthy. Obviously the floors are swifter’d but at some point they should be moped.
The wall with the tv looked like stucco... until I looked closer and realized it was dust covering almost the entire wall!
The staff was very nice and friendly!
This was our first experience with Red Roof Inn...and 
I was glad that we had reservations for just the one night.

Red Roof Inn Hendersonville

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