Name: Magnolia Inn
Address: 155 Clarice Dr., Holly Springs, 38635, United States of America, Holly Springs, Holly Springs, Holly Springs, 38635, United States of America
Rating: 3

24-hour reception

Elevator/lift

Currency exchange

Newspapers

General

Room service

Toiletries

Rooms

Restaurant

Meals

Free Wi-Fi

Internet

Free parking

Parking

Swimming pool

Pool and beach

Conference Hall

Business

Pets allowed

Pets

Location

At the hotel

Hillcrest Cemetery

Memphis International Airport

Magnolia Inn

Holly Springs

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

If I could give 0 stars I would. Stopped here with my wife and kids about 2am. Went in, got a room. When we went to the room, the only working light was the bathroom light. There was was some thick, dried substance covering the tv screen. My shoe soles got cover in some kind of sticky goo from walking through the room. I immediately went back to the office and asked for a refund. The back of the receipt says you have 30 minutes to request a refund if the room is not satisfactory. The clerk said ok, the manager will issue it in the morning. It has been 5 days of repeated calls and they are refusing to issue my refund!

Beware

DO NOT STAY HERE!!!  We actually paid for a room, but when we opened the door, it was disgusting.  We immediately shut the door and went and asked for our money back.  They issued a refund, but it has yet to post to my account.  STAY AWAY!!!

Disgusting!

She said she would credit my card. Has not happened yet. I am going to consumer advocate department as they have no listing for their phone number. She ran the card through the printer but we never received a refund. Paid for room, when we got to the room it has a very very strong smell. Went right back to the office and left for another hotel.

Paid but did not stay

This is my letter & photos to this hotel.  When I called on 4/10/2018 because I did not get my refund the manager something Patel hung up on me then refused to answer the phone when I called back 3 times.
Owner/Management,
How much would you pay to stay in a hotel with dirty washcloths, a patched up toilet that rocks backward when you sit on it, dangling wires from a missing fire alarm, blood or puke on the boxspring, yellow fitted sheets, open/no cover on the light fixture in the bathroom,and mold on the A/C unit blowing at you all night?
I unfortunately was desperate to get out of the rain storm and stayed in your hotel that had all of these things as documented in the following pictures. I am demanding a full refund of the $60. I paid on 4/3/2018.
I did not stop at your office to deal with this issue as I was livid and it would not have been a pleasant confrontation. And when I checked in I was initially told you had a double room then a younger girl came out and told me she didn't have any doubles.  When I told her I'd go somewhere else then, she instantly said she had a double available.  I am dealing with you directly and if this is resolved immediately I will not post anything on social media that I am sure would effect your business.
SEE PHOTOS BELOW

WORST PLACE I HAVE EVER STAYED AT

Things not included in your room:  smoke detector, complete bedding ,clean towels, clothes hangers, coffee or any type of beverage service including ice maker, hvac that functions, Kleenex...On the other hand the room was large and the location is good.  They were a pet friendly hotel which is why we stopped there. And there was a good amount of space to walk your dog. There was a functioning refrigerator and microwave. The hotel staff seemed nice but clueless as to requests for necessities like Kleenex, towels, blankets as mentioned before (looked at me like I was speaking Greek).  One of them mentioned that they are going to remodel so that is why I say forget this place 2018 and let them have a year to get their act together.  Always ask to see your room beforehand is the lesson I learned.

Do not stop here in 2018

Suffice it to say the room was in no condition to be let. The trim on the head boards was ripped off, exposing sharp screw points, no smoke alarm, wash basin had dried toothpaste; fuzzy mold in fridge tray....

Magnolia Inn

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Location

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General

Rooms

Meals

Internet

Parking

Pool and beach

Business

Pets

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