Name: America's Best Inn - Birmingham/Homewood
Address: 251 Summit Parkway Birmingham,Summit Parkway, Homewood, Homewood, Homewood, AL 35209, United States of America
Rating: 3

Air conditioning

24-hour reception

Elevator/lift

Smoke-free property

Heating

All Spaces Non-Smoking (public and private)

General

Non-smoking rooms

Rooms

Accessibility features

Accessibility

Free Wi-Fi

Internet

Free Parking on Premises

Parking

Fax and copy machine

Business

Pets allowed

Pets

Location

At the hotel

Shadow Lawn Cemetery

Birmingham-Shuttlesworth International Airport

America's Best Inn - Birmingham/Homewood

Homewood

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

this hotel needs to be completely shot down .  paid for an room was given a room 347 as we were climbing the stairs the marijuana smoke was so bad as went up each flight .  room was really bad went back down asked for refund front desk asked if we would look at another one.  so we looked at another and no was the answer no way i would ever stay there . asked for an refund was told it would put back on my card never did refund money .  what she did was gave me an receipt for check out when we did not stay . no number on receipt to even contact the hotel .  we were charged 78.00 for a room we did not use at all .   cannot find a number that will help in any way .   Screwed... 


Screwed very upset 😠

This is the most DISGUSTING place I have ever stayed. Stains on the bedding. Pillows that look like they are 100 years old. Stains on everything. It was truly awful. DO NOT STAY HERE. You will be disappointed and waste your money. 

Disgusting

Staff was very abrasive and rude. "Head of housekeeping" named Britney  literally screamed at me on the third floor for speaking loudly. I spoke to the front desk and they brushed me off.. Very unprofessional  and the whole hotel is run very poorly.

Staffing needs revamping

I needed a early check-in rather than 3pm. I called America's inn. The man that answered said come now I have availability. I pull up to the inn and it looks quite nice.. Lobby and front desk area are up to Parr. That's where it stops. Once I paid 65$ and proceeded to try and locate my room I began to notice

Outside looks are deceiving...

DO NOT STAY HERE. I REPEAT DO NOT STAY HERE. needed a place to rest overnight on our way to Florida. Since everything else was booked because of a convention this was my last choice. Rate was $60 but needed another bed so it was $70. Mold eeverywhere in the bathroom, bugs in the bed, crap in every corner. The only thing that worked was the ac.

Worst place

I arrived to this place 5 in the morning die to other places not having room due to graduation it was my final hope.  I just crashed as soon as I arrived. Woke up to use the bathroom to find the toliet was stopped up full of toilet paper and feices looked from from previous visits.  When I complained of course it was too late they gave me the run around was supposed to call me at 1300 to clear up issue.  Had to get corporate involved dues to receptionist rudeness. The toilet one is to grusume to post.

Bad customer service

I rented a room from there and I left early this morning and wen I left I forgot one or my belongings I call then and told them and they say that is not there wen I check my car is not there so I know for sure that there staff stold it and did not turn it in

Poor and some things are missing from my bag

The whole building reeks of cigarettes and mold. I left my yeti thermos on the check in counter and one of the staff members claims he moved it and it disappeared. My room was disgusting. The tools were covered in hair and there was lipstick and make up all over the pillowcases and stains and cigarette burn holes in the sheets and blankets. I went down to get this fixed and was given two flat sheets, a pillow case, two towels  and a blanket with holes and when I moved it dust fell off of it. Since I was only staying one night I went to try to make it work. I pulled the dirty pillow cases if the pillows to find huge yellow stains all over the pillows. I went to Walmart and purchased pillows and blankets so I wouldn't have to sleep under that mess. I will not be so quick to book a hotel in this franchise again if this is what they allow to carry their name. 

This place needs to be shut down until it is renovated

I needed a room in this area on short notice. I stayed in this hotel about 10 years ago. I was amazed at how rundown it had become. The room smelled of cigarette smoke. I went to Walmart and used 2 cans of febreeze just so I could stand being in the room. The comforter on the bed had multiple cigarette burn holes in it and the bathroom had cigarette burn marks on the counter. Bathroom ceiling was falling and the fan was torn apart. There is no breakfast.

America's Best Inn - Birmingham/Homewood

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