Name: Quality Suites Houston IAH Airport - Beltway 8
Address: 15321 Vantage Parkway East, Houston, Houston, Houston, 77032, United States of America
Rating: 6

Air conditioning

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George Bush Intercontinental Airport

William P. Hobby Airport

Baytown Airport

Sugar Land Regional Airport

Quality Suites Houston IAH Airport - Beltway 8

Houston

I stayed here back when I was going through hard times in Houston and let me tell you I couldn't wait to get back to my hotel room every night from work. It was comfy, inviting and cozy I loved my suite! I have been looking to rebook the hotel but since the pandemic I haven't been able to reach the property. None of the phone numbers work, the website is nonexistent, I can't get a hold of a reservation department directly for the property. I don't want to book through 3rd party because you never truly know what you are dealing with when it comes to 3rd party. Please tell me the new phone number, if the hotel is still available for bookings & a website I can go to make a reservation. This hotel was amazing and I want to relive my spectacular stay.

Is this hotel still open?

We found ourselves unable to get our flights to Costa Rica due to some booking problems and after 12 hours at the airport resided to the fact we were stuck in Houston overnight and best option was to find a hotel close to the airport with a free shuttle service. Quick search on Hotels.com and this hotel fitted the requirements and price was reasonable so we made the booking and asked the nice lady at the info booth at the airport if she could help us get in touch with the hotel to arrange the shuttle. Shuttle organised we waited at the designated pick up point and close to an hour later it turned up. The driver apologised for the delayed popped open the side door of the van but gave no assistance with our suitcases. That was a first for us but hey guess he wasn't looking for a tip. Driving to the hotel I wasn't seeing and diners, takeaways or restaurants. We arrive at the hotel and it literally was in the middle of nowhere. The nearest place to eat was Burger King 1 km away. Try walking there after sitting around the airport for 12 hours carting your suitcase with you. No uber delivery in the area but there was chinese food delivery which the hotel had a menu in your room if you wanted to order. We got to our room and well it was furnished like the photo's on the website but 
 definitely photo's must of been taken many years earlier as room was dated and worn. Lucky my wife was so exhausted she went for a bit of nap and didn't get up till time to leave next morning. I needed to arrange our flights for the next day and when I couldn't connect to the free internet, I started to get worried things were going from bad to worse. I called reception about it and was reassured it was something I was doing. I been travelling and using my laptop in hotels for the past 10 years and think I have hooked up to hotel wifi's in every way possible in Asia, USA, Austrlia and Europe and knew it wasn't me or my computer. So I took my laptop with me down to reception and asked if she could connect me. "Of Course Sir" she said. Couldn't get it connected and proceeded to show me on her computer she had a connection. I agreed yes she had a connection but the computer was connect by cable. I asked her to connect with her phone and guess what, phone didn't connect. I explained I needed to do some important bookings what's the solution. She assured me it would be up and working very soon. Ok so I left and went to the lift as I waited I noticed her unplugging some cables and plugging in other cables on the router. Got back to my room and low and behold internet working and fast too. Did my bookings then  looked through chinese food menu and it had got so late that I had a protien bar kept for emergencies instead. Called reception to book shuttle for the morning to make our new flight, watched a bit of TV and went to bed. Can't say how good the bed was cause I too just crashed. In the morning left room with bags in tow, knew breakfast wasn't going to be much but it turned out better than expected and certainly kept us going till we got on our flight. If you find yourself in the same situation get the shuttle driver to stop at the Burger King or Lousianna Kitchen on the way to the hotel and get your food first or stay somewhere with a resteraunt and room service.

Middle of Nowhere

Obviously employees leave the good reviews because it is disgusting here.
Notice the good reviews are anonymous.   That's because THEY leave those. 

Ever heard of BLEACH? IT ACTUALLY KILLS MOLD N MILDEW and algae. The mgr tried to tell me the algae was pink Cleaner, but I used to clean homes so I know better. I had to clean bottom of tub before I cld use it,  AND DISGUSTING STAINED TOWELS. 

Bed is hard. Evening black beeep hung up on me twice and when I went down there she argued with me in front of other customers and very disrespectful. If staff feels free to do all those things mgmt allows it or she wldnt feel free to do it.

Stained nasty couch. Old and dreary. Pool is black as hell, such a nice window view, haha.

Clearly the mgmt here doesn't care about this dump they represent because it is nasty!

We had a layover in Houston and stayed at the Quality Suites for one night. We arrived around 930pm and left at 5am the next morning. The lady at the front desk when we arrived was so friendly. She called and arranged a taxi for us for the early pick up to the airport the next morning since the shuttle doesn’t start running until 6am and we needed to leave at 5. The room was dated but spacious and clean, and the bed and pillows were comfortable. If they ripped the carpets out of the rooms and put some hard surface flooring down instead it would make a big difference. If you are hungry grab something on your way to the hotel as there are no restaurants within walking distance. The water was sold out of the vending machine so you may want to pick that up in advance too. 
The lady at the front desk in the morning was equally as friendly and pointed us in direction of the coffee machines and kept us up to date on our taxi arrival since he was running a bit behind due to an accident on the highway. Overall we were satisfied with our stay.

Great for a layover in Houston

Im currently staying at this hotel. Omg its very dated, the rooms are missing furniture, the remotes to the Televisions doesn't work, the towels and sheets are stained and smells. I asked for extra towels was told they are for the vacant room and if she has any left when she's done she may give me some. As a diamond member I couldn't get my complimentary update because the remotes controls doesnt work in the rooms. Breakfast was cold daily. The laundry room is a filthy. I couldn't even used the desk because there was not chair to sit in

Unsatisfied Diamond member

The staff at your hotel are very professional and courteous. My only recommendation would be to update the paint in the room and brighter lighting. The breakfast is good and we loved the waffles. Thank you for having us we will return.

Nice

Myrtle and I stayed here for two nights to adjust to the time zone after flying here from NZ.
Staff overall were very professional although the room fixtures and fittings were extremely tired and rough. There was a hole in the wall (door handle had created) with a mixture of what looked like putty and gum and very scruffy.
The bed was comfortable enough although the people next door were extremely loud and came and went throughout the night and were talking at the top of their lungs with children playing like they were outside so very noisy.
I would have called reception had there been a phone.

Very dated and maintenance issues

We enjoyed our stay in this hotel, good size with a jacuzzi. Breakfast was OK, quite complete, A machine with 2 juices, good coffee, waffles, oatmeal, fruit, sweet rolls. they had scrambled eggs and sausage, only thing was that the eggs were too simple, more taste was desirable. 
The bad side, pool was cold, the gym needed service, it was not clean or serviced.

This large la hanitacion 2 bed queen in one room.a sofa bed in the other room.with refri, macrowave, very cozy the place.the shuttle was very good and amable.y x the price very fair.tiene vista a la calle.desaiuno incluido.a terraza where the guests sit,se ve very familiar.perfect for a short stay.

Family Family

The room is comfortable and spacious, the location is a good spot, the attention of the staff is regular, some of the workers are friendly and helpful, others are not at all... Breakfast is included but if you are going to stay for several nights the comment that breakfast is exactly the same for each day, since on the last day you cannot afford to eat the little variety they offer (Huevo revuelto, bread, meat pie and waffles....carece of chairs and tables to enjoy breakfast.We have to eat breakfast several times at the table and patience at the reception...

Quality Suites Houston IAH Airport - Beltway 8

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