Name: Country Garden & Suites-Benton
Address: 711 W Main Street, Benton, IL 62812, United States of America, Benton, Benton, Benton, IL 62812, United States of America
Rating: 5

Air conditioning

24-hour reception

Smoking areas

Smoke-free property

Heating

Newspapers

Express check-in/check-out

Outdoor furniture

General

Non-smoking rooms

Room service

Interconnecting rooms available

Fridge

Cable TV

Hairdryer

Shower/Bathtub

Bathtub

Shower

Toiletries

Rooms

Accessibility features

Accessibility

Wake-up service

Telephone

Iron

Services and amenities

Vending machine

Microwave oven

Meals

Free Wi-Fi

Internet

Parking

Free Parking on Premises

Fax and copy machine

Business

Pets allowed

Pets

Location

At the mini-hotel

Room amenities

Veterans Airport of Southern Illinois

Mount Vernon Airport

Country Garden & Suites-Benton

Benton

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

“Room was good, nice beds. Had our dog...big field out back to walk him. Good morning hot breakfast and coffee! Very convenient location by gas stations and many places to eat.” we will defiantly come back

Great Hotel Huge Rooms

Though the lobby is nothing fancy to look at, the room was large, clean and nicely decorated.Besides a dresser and desk, the room also had a refrigerator and microwave. The bathroom looked like it had been renovated and was very clean. Though close to the interstate (which made it easy to find and get in and out), the room I was in was very quiet. The breakfast was good - the usual for this grade of motel. And the price was great - <$75 with tax!  

Would stay again!

Room was clean. Corridors did smell like smoke but that’s expected in a hotel that has inside corridors and smoking rooms. Staff was very friendly. We stayed a week. Good hot breakfast of biscuits, sausage patties, scrambled eggs, gravy. Bread for toast, waffles to toast, cereal. Milk, orange juice and apple juice we’re in 4 ounce containers. Coffee was good and hot. Will stay here again when needed.

Clean Room Friendly Staff

Reviews were so mixed we weren’t sure to stay but there are not many options around here, where we needed to stop. 
     Finding the driveway to get in:  no one mentioned how hard it is to get into the motel, you need to turn into the Phillips 66 station as there is no drive from Main Street. The sign outside says, “Enter through store.” What store?i asked the lady this morning and she said, the convenience store in the gas station.  It is such a big Phillips 66 station you don’t even think it’s the “store” they’re talking about.  We did think of that, but then thought if it was, the sign would say Gas Station, or the street name. . 
       Booking:  apparently they don’t take credit cards at the front desk: everything is booked online through the travel sites. We went through Travelocity.  
     But still the young man that checked us in took a long time to find our reservation.
      Price: the front desk lady in the morning said she didn’t t even know how much it was to stay here ( since everything was handled offsite/online. ) That said, it is WAY overpriced !  However, given the number of motels (very few) in the town and close areas, that may be justified. 
      Breakfast was better than the worse we’ve seen but did have eggs, sausage, biscuits and gravy, yoghurt, and cereal. No decaf coffee. The food items are right in the office but an attached room has tables and chairs. 
      We slept really well and felt comfortable in the morning. 
     We did smell a musty? smell in the room upon arrival but turned on the AC to try to clear it out. In the morning, at 8, there was no smell in the hallway but at 8:15 it smelled like someone was cooking ... curry? hard to tell. 
   No, were not coming back .

Well.... they’re trying 

It started with the front desk attendant who didn't say a word when I walked in - he just sat there, staring blankly at me.  I guess some hospitality is too much to expect from someone working in the... 'hospitality' business. 

Anyway, after that, it was all downhill from there: 

- The room smelled SATURATED with Pledge wood cleaner
- Cable box outlet attached to the wall was rusting
- Stains (red?...) on both a pillowcase, and the bedsheet
- An adhesive UPC label still attached to one of the towels (hey, I guess I could rest assured they were new)
- Room doors that  *SLAMMED* shut if you opened them too far and let go
- The most paper-thin walls I've ever experienced in a motel

My plan was, after an early bedtime, to get up and hit the road around 3 AM.  After barely 4 hours of sleep, someone's room door SLAMMED shut - it was so loud, for a few moments I honestly thought a firearm had been discharged in a nearby room.

When I came to my senses, it was 1 AM, on a MONDAY morning... and the 3 bikers next door were laughing and partying and carrying on.  I could make out almost every single word they were saying.  The noise was far too much for me to go back to sleep, so I packed up and left, eager to leave.  

Before I left, I dropped by the front desk to get a paper receipt of my bill.  Of course nobody was there, so I pressed the "ring for assistance" button and waited several minutes.  After pressing the button multiple times... would you like to guess whether or not anyone showed up to help me?  

Go ahead - take a guess.  Take a look at my score, re-read the story, then take a good, educated guess.  -____-

Lesson learned: STICK TO NAME BRANDS WHEN TRAVELLING. 

I paid $90 for a $50 room.

While booking the room,we thought we were getting a good value.  After making the reservation and staying at the hotel, it was not worth what we paid.  We got a room on the second floor with a bed whose mattress was on slats and not on a box spring.  This made the bed very uncomfortable.  The hotel also only had one ice maker on the ground floor.  We originally booked the ground floor but got room on second floor.  we also had issues with the shower.  The shower would never get to the temperature you wanted and pulsed between hot and cold.  While it was a hotel we did stay at and pay for, it was not worth the money paid.

Hotel Not as Expected

Definitely stayed in better. We were greeted by staff member when we arrived. Room was ungodly hot when we showed up. Room is not up to date what so ever.. nor is any part of the hotel. Breakfast was edible.. building looks like it’s about to fall apart.

Stayed in better

My husband booked this place as we were driving home from vacation. Carpet on stairs is so dirty it was black. Smelled awful. Room not much better. Cigarette burns in comforter, stains on pillow cases. Security lock did not work. It was so bad we immediately left and drove on to St. Louis. We are out what we paid for the room but we were not going stay in a dump.

Dirty and smelly. Stay elsewhere.

This is by FAR one of the worst hotels I've every seen.  I did not stay here.  I spent only 5 minutes in the room with my son who has asthma and the room was so dusty and filty it set him off into an asthma attack.  This hotel is detrimental to your health stay away. I do not have any allergies and it was making me itch.  Everything had half an inch of a layer of dust on it.  The whole place hasent been cleaned in a long time.  Very Very bad place.   When i asked for my money back the person at the desk gave me attitude and insisted that the place was cleaned.  But look at the pictures i have attached.  He was SO rude and he didnt give a S*** that my son was having an medical issue.  And he kept 20 dollars from  me to change the sheets even though I was never on them.  Who ever the manager is should be ashamed of themselves for allowing a place like this to stay open..  I will be calling the health department and filing a formal complaint.  And if my son needs to be seen in a hospital I will be filing a law suit. This hotel injured my son.  It is ok to be a cheaper hotel, but there is no reason to be dirty.

Filthy and Dirty!  Disgusting and Rude!!!

Rooms dirty, we booked in late, outside doors did not lock, did not feel safe, we left the place. we booked two rooms and bother were the same....there is an alley close by and the outside doors did not lock anyone could walk into the place

Country Garden & Suites-Benton

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Location

Description of the mini-hotel

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General

Rooms

Accessibility

Services and amenities

Meals

Internet

Parking

Business

Pets

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Check-in terms and conditions

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