Name: WoodSpring Suites Louisville Clarksville
Address: 1811 Independence Court, Clarksville, Clarksville, Clarksville, IN 47129, United States of America
Rating: 7

Air conditioning

Elevator/lift

Smoke-free property

Heating

Express check-out

General

Non-smoking rooms

Family room

Rooms

Accessibility features

Wheelchair Accessible

Accessibility

Laundry

Services and amenities

Vending machine

Meals

Free Wi-Fi

Internet

Parking

Free Parking on Premises

Family/Kid Friendly

Kids

Personal protection equipment for staff

Extra decontamination measures

Personal protection equipment for guests

Contactless check-in and/or check-out

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Kentuckiana Medical Center

Louisville International Airport

Salem Municipal Airport

Madison Municipal Airport

WoodSpring Suites Louisville Clarksville

Clarksville

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

When I booked this place online I was fully aware that it wasn’t going to be the Hilton but I had no idea how bad it was going to be. The pictures are allusive. The place is disturbingly filthy! The bed is on a metal frame in a barren room that smells of smoke and I don’t know what. I was so horrified when I went into my room I turned around and walked right out not even bothering to ask for my money back because I felt so unsafe there. 

Stay away!!! 

I am currently staying at the Woodspring Suites Louisville/Clarksville in Clarksville, IN. I have issues that is frankly unacceptable and is not being resolved at any meaningful level here locally at the facility.

I am the sponsor of a high school speech/debate program. We are in town for a  National Tournament which is taking place in Louisville. Since the first day, there has been a lack of communication from the staff here regarding our rooms and reservation, but today was egregiously unacceptable.

After competing all day, since the early morning, we arrive back for one room of my competitors to look like a complete disaster. The headboard is off the wall and thrown onto the bed, which itself looks turned over with it and the frame dragged to the middle of the room. All of their possessions had been displaced and tossed about. It looked frankly like the room had been broken into and torn apart, which is what I initially presumed.

I went to the front desk to report that I thought our room had been broken into. The desk worker made a call to someone (I'm not sure who, I was not permitted to talk to them), and said that their room had been painted. This was a shock to us, as there was NO communication and NO notice whatsoever that their room would be entered to have the walls painted. 

They said it was because it had to be 'up to code'. I am not sure what code this is, and if it was an issue, why we were booked into a room that was going to be painted soon. I am also curious why it is for some reason acceptable to not notify your guests in any way shape or form that their room will be entered, leaving us to find out our own answers after having to track them down at 9:30PM. I am curious why it is apparently acceptable to do all of this and then not even have the courtesy to put anything back in its place. All the outlet covers are off (my competitor is also missing an outlet port which is a nice touch), the bed frame is off the wall atop the mattress, which itself has dirt and grime covered linens on the bedding and pillows. I would like to know if the expectation was for them to get cozy in the dirt-soiled bedding with the fumes of paint wafting throughout the room.

There is also honestly so much more tiny but additionally unprofessional aspects to this experience that it is incredibly easy for me to say that this is the most atrocious experience I have ever had with a hotel BY FAR. We paid for 5 rooms for a week (it was supposed to be 4, but wouldn't you know that our reservation was modified without any consent/notice, as I only found out at the end of a 10 and a half hour drive from across the country?), and I would have paid twice as much if it meant avoiding this experience.

Avoid at all costs

I stay at this hotel quite often. The rooms and hotel are always clean. The rooms are spacious and very comfortable. The staff is phenomenal. They are always very welcoming and helpful with any needs. The management team are incredible in checking to make sure everything is what is expected during stay. Plenty of restaurants nearby. Fully recommend this hotel over any nearby.

Great place

Very thin walls. Could here the people next door talking. Walking from upstairs sounded like it was in my room. Floors were dirty, when I removed my shoes I could feel the grime on the floor.  Left without staying the night because I knew I wouldn’t be able to sleep.

July 12th 2021

Very Happy With Staff And   Hotel., Chasity,Lisa and Tina Were So Nice And Helpful During My  Stay,Along with All Housekeepers.I Was Very Impressed With How Clean It Was.First Time Ever I Used A Bedspread In A Hotel,, That Says Alot.. The Dogs I Loved, I Made Friends..Lol There   Was No Smell..  I Had A Accident I Dislocated My Knee,They Call EMS For Me ,And Got My Room  Cleaned Up For Me..I Was  Pleased  With Everything,.No Loud Noises And All The Guess Were Nice.. A Side Note , I Was In Handicap Room, Was Great  But Could Use A Comfortable  Chair And Lamp...Thank You, Jaylene

Wonderful

Housekeepers Angie and Danielle were very nice and respectful . If I had any questions or needed anything Amanda was the go to person, she was always busy doing what seemed to be the managers job although never got around to asking if she was the manager. I saw one other lady that was always asking Amanda how to do this and that almost like she may had been training for assistant manager. 
Other than that the lady at night Tina was also pleasant person to deal with Never had an issue with trading my laundry out or anything. My room was nice and clean. I’m satisfied with our stay.

Woodsprings Clarksville

We recently spent a week there for the funeral of my mother in law and have to say that it wasn't pleasant. I spent 23 years in the Marine Corps and found that most military barracks were more inviting than the accommodations at this hotel. Furnishings were very sparse and beds were not very comfortable and the staff had a very dismissive, apathetic, disrespectful and almost unfriendly attitude toward guests. With the accommodations and personnel, it felt as though Woodspring wanted guests to feel punished for staying there. I know they host a lot of homeless families who are placed there by the county however those people deserve respect just as much as the paying guests. In comparing rates for more mainstream hotels, there isn't really a whole lot of savings to staying here. Also, when the house washing machines broke, the staff commandeered the guest's laundry...again, another sign of complete disrespect for guests.  It had potential however failed at just about every turn... never again...

Not pleasant

Their rooms smelled like bleach the last time I visited. I was rebooking over the phone and made them aware. At first, the staff told me they had a room, as soon as I made them aware of the stench, they flat out told me they no longer have rooms available and kept hanging up on me whenever I called. Great price for their rooms, but their staffs are rude unprofessional, doesn't care for the customers and ignorant. Won't waste time on them again.

Waste of time. Rude staff

I stayed here from 2016 till recently when I got my own apartment.  It is pricey there ($679/2 weeks).  But I also advise bringing your own internet connection as the Wi-Fi is heavily locked down from your favorite websites.  The staff is friendly which is a plus.  You'll love Karen's jovial sense of humor. It is close proximity to Louisville so if you're here for a business trip; I recommend here.

WoodSpring Suites Louisville Clarksville

Main amenities of the hotel

Location

Available rooms

Location

Description of the hotel

What other amenities are there?

General

Rooms

Accessibility

Services and amenities

Meals

Internet

Parking

Kids

Health and Safety Measures

Policies

Check-in terms and conditions

Paid on the spot

Payment