Name: Randolph Inn and Suites
Address: 890 E Washington, Winchester, Winchester, Winchester, 47394, United States of America
Rating: 7

24-hour reception

Elevator/lift

Smoke-free property

Terrace

General

Accessibility features

Wheelchair Accessible

Accessibility

Laundry

Services and amenities

Breakfast

Meals

Free Wi-Fi

Internet

Free parking

Parking

Business center

Meeting and presentation facilities

Conference Hall

Business

Fitness facilities

Sports

Pets Not Allowed

Pets

Personal protection equipment for staff

Extra decontamination measures

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Historic Shopping & Dining District of Winchester, Indiana

Anderson Municipal Airport

Randolph Inn and Suites

Winchester

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

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13-beds

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16-beds

17-beds

18-beds

19-beds

2-beds

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3-beds

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32-beds

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39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Had the worst experience with this hotel. Took a freezing shower at 4pm in the afternoon. Then was charged an extra 50.00 because one of my guest got sick on the floor and we tried to clean it up with a towel. Most of it was in the trash can. Then they accused us of leaving hair dye on a pillow, which doesn't make sense because noone just dyed their hair. I would not stay here again. Breakfast was disgusting, banana's were rotten and eggs were hard boiled. It was my Birthday and wanted to stay close to where we were hanging out to avoid getting a Dui. Won't be celebrating here again.

Aweful!!!

There were MANY of us here this past weekend in town for my Dad's Memorial/Celebration of Life (held next door at Roots).  The entire reason I am giving this review 5 stars is because of the staff, in particular, Cathy and Deb.

First, about the property.  It's on the old side although it's been fairly recently renovated/updated.  It is VERY clean.  Yes, because of its age you can sometimes hear other guests but they front desk staff do their best to handle any noise complaints.  Our daughter was next to an extremely rude and obnoxious guest who was very inconsiderate.  They did tell her if he kept it up they'd evict him (she chose not to push it since he was very aggressive).

The breakfast was fine, and they kept it continually replenished (available from 6 - 9:30, we were there towards the end of that time and there was always plenty).

As mentioned above, the staff went above and beyond.  One night a group of 15 or so of us used the breakfast area to visit and eat pizza (delivered).  Cathy provided us with plates, napkins, etc., and even came out later with a special treat for our two youngest family members.   The next day, Deb went above and beyond to help us secure the conference room at zero cost so we could continue visiting and celebrating my Dad (someone else had taken over the breakfast area that afternoon so we had nowhere else to gather).

One thing to be aware of.   Internet RSVPS are made via a third party so if there is any issue with the rates upon checking in, the front desk can't do anything about it (I booked two rooms within 1/2 hour of another and one room was $30 more per night than the other (exact same type of room)).  This was frustrating but not the hotel's fault.



The Staff Deserve the 5 Stars

We stayed here recently and was satisfied with almost everything.  It's a nice motel for this size of town and they're lucky to have them here.  The staff went out of their way to make us feel at home.  Our room was clean and comfortable.  

Our only complaint was the noise level.  We had some very loud talking neighbors but I just think the walls are very thin because you could hear everyone talking and TVs, etc.  Something the motel couldn't help was that one of our neighbors had the TV on all night.  I'm aware that some people can't sleep without that noise, but I need quiet to sleep.  I heard that TV all night and kept waking up ....  Also, doors slamming beginning about 5:30 ... Other than that, I enjoyed the place as much as I could considering those noise issues.  

Breakfast was good; the lady manning the kitchen was nice and they have great coffee!

Friendly staff...

The staff goes out of their way to make you feel at home! The front desk staff (both day and night) are excellent. Warm, caring and friendly. They have a big pool, conference room and dining area. Breakfast is so so but many places to eat a hearty breakfast a few blocks away. Bed are so comfortable and bathrooms are modern and clean. Rooms are well maintained. Walls a bit thin (could hear conversations in other room...lol). Overall you cannot miss with this place. Book early as it sells out quick!

Love staying here

It was an average experience, no frills or fancy rooms. However, the front desk staff were friendly and the room was clean. I have to say there are signs everywhere about keeping the carpet clean so there is that too ;) The continental breakfast could be upgraded, but overall a decent stay.

They love their carpet!

There are not many options nearby, but this was a welcome stop.  Very polite front desk, clean room and easy to boom online.  It's nothing fancy, but if you are stopping here. fancy is not important.  I stayed in the annex, which is much cheaper and adequate for a single traveler.

Clean and simple

We booked this room for 2 nights through expedia and had to cancel the trip. We understood that we would have to pay 1 night but have been waiting 3 weeks for the hotel to refund the rest. Expedia has tried to get through to them and they are not returning their calls either. Not very good customer service.

cancellation issue

Supposedly got a Senior discount, but with it being $100 for a night in this place, it was well over priced,  even though it is the only place within 20 miles. The breakfast, was basically biscuits & gravy, no eggs of any kind, or sausage patties. And by 9 am, was already gone.  Stayed the night for a Saturday morning graduation at WCHS, and glad we won't be back.

Ok, but way over priced

After a long road trip, we were glad to finally get to our destination. Our bedroom and bathroom had plenty of space. The staff was very friendly and we got to enjoy a small continental breakfast. We didn’t get to use the indoor pool but it looked enticing.
My stay overall was quite pleasant. Although, the room was a bit dated and the sheets and blankets were not too comfortable. The walls are also quite thin and you can hear the surrounding rooms. 


Great stay!

hello would like to give a big shout out to MS. PRESCOTT GM thanks you for your visit to the Marriott east from the impression you made her im sure the Randolph is on its way thank you and if your ever in the area you have Jeff Bobbitt her to take care of you so keep shining your light it is seen and shining bright best wishes!

Randolph Inn and Suites

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