Name: Best Inn
Address: 4505 Harding St, Indianapolis, IN 46217, USA, Indianapolis, Indianapolis, Indianapolis, IN 46217, United States of America
Rating: 3

Air conditioning

24-hour reception

Smoke-free property

Heating

All Spaces Non-Smoking (public and private)

General

Non-smoking rooms

Rooms

Free Wi-Fi

Internet access

In-room internet

Internet

Parking

Parking nearby

Location

At the hotel

Indianapolis International Airport

Best Inn

Indianapolis

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

This place is just now up & running after a lot of remodeling!Some is completely done while still a work in progress on other areas! One of the old school hotels with sliding glass doors and little balconies it’s nice to see someone took interest and brung it back.Laid back out of the way unlike the other hotels in this area,this one is not right smack dab in the truck stop but tucked back to the side.Very nice folks that run it that go out of the way to help in anyway!

Last Minute Stay 

I stayed here many years ago and found it adequate.  I'm going to have to lower my standards considerably to say the same of it again today.

What it did have was a clean bed and I escaped without bedbug bites.

Beyond that I don't know that I can say a whole lot positive about it.  It had a good selection on cable, but not wifi that I could find.  Now, I saw no critters running around, so I guess that's another good thing, but I'm reaching to not just dump on them completely, because in many ways that's what this place reminded me of...a dump.  There was unused remodeling equipment scattered down the halls and in the stairwells. The fixtures in the bathroom were broken, molding was missing, only half the towels needed were present, the pillows were totally absent from one of our two beds (though those we had were flatter than a squirrel that didn't make it across the road), and there was literally trash in the drawers.  I know this because even though I never unpacked and left my suitcase on top of the table to keep it off the floor, I still had to rummage to find where the remote was hidden.

But the place served its purpose when passing through town at 2 AM, needing to be on the road again by 7 AM, and not wanting to spend a fortune at the larger chain motels.  Just know what you're getting into before staying.

Would I stay here again?  Well, if there was a foot of snow closing the highway and I had no other choice I might consider it.  Even then, not for certain mind you, just maybe.

The "Best Inn" falls far short of its name

I normally wouldn’t go this cheap but all hotels were full and it was only one night.  I booked going through the TripAdvisor app (which uses booking.com).  When I got there I saw all these No Vacancy handwritten signs.  Sure enough, they had no room for me despite my confirmation # that had been emailed and texted to me.
The guy says don’t worry we don’t charge your card until you stay here.  Hey but what about the fact it is 11 pm and I have no place to go?  Only available rooms are $350.
Also, the place looks like trash.  The desk guy was having some kind of get together in the next room with his friends - not wearing a uniform or a name tag.

A telltale sign of this place is how hard it is to find.  Truckers might know it as it has parking behind the gas station.  But there are no signs with the name of the hotel.  And if you did drive close to it you would assume it wasn’t even open due to the poor lighting inside.  I wish I would have taken pictures of the lobby.  Besides the dim lighting it looked like once upon a time they started to renovate but then never got around to it.

Don’t book online! 

Just stayed here last night and had a completely horrible experience! I wouldn't recommend anyone stay at this place! The Motel 6, right next door, is only $10 more! Well worth it! When I checked in, they gave me a room that smelled horribly and the bed sheets hadn't been changed! When I went back to the desk, they didn't have another room to give that was clean! It was 11 am! So, 30 minutes later, they gave me another room. Looking forward to a shower, I got everything in the room and went into the bathroom, no towels! So, of course, back to the desk. Just to find out that they didn't have any clean! I had to keep on top of the staff just to get towels! Oh, but it didn't end there! If I had known that the shower was going to be cold, I wouldn't have had to wait for the towels! After 11 pm, we were treated to a dog barking continuously for about 20 minutes out in the hall, people arguing, yelling and just being loud. Then, when it started to get cold in the room, we tried turning the heat on. I should have known at that point that it wasn't going to work. It made aweful, loud noises but when it started to smell like it was on fire, we shut it off! We tried going back to the desk to let them know but it was locked up, no staff anywhere and no contact numbers listed! So, we ended up having a very cold night! This morning, I tried going to the front desk to complain about our horrible stay. But, of course, Still locked up tight! Staff didn't show up at the front desk until after noon! When I informed the manager of our horrible, very cold night, he told me that the person working the front desk last night should have handled it! I informed him that the front desk area was all locked up. So, then he told me that I should have notified him! And, how could I have done that? Oh? I should have gone to his room? And, how would I have possibly known which room was his??!! 
Given the staff's attitude and treatment of guests, I believe I am safe stating that my stay was the norm, not the exception! I will never stay here again! Having hot water, clean towels, heat, and a helpful staff is worth the extra $10 that the Motel 6 charges!

If you have to stay in that area and that is the only hotel available, sleep in you car!

This place needs shut down it is FILTHY!!!! The lobby was absolutely gross and when we went to the room and saw it was just as disgusting we immediately booked another hotel downtown. The whole place was pretty sketchy and wouldn't be a place I would want to be in after dark.

Best Inn

Main amenities of the hotel

Location

Available rooms

Location

Description of the hotel

What other amenities are there?

General

Rooms

Internet

Parking

Policies

Check-in terms and conditions

Additional information

Payment