Name: Adventureland Inn
Address: 3200 Adventureland Dr, Altoona, Altoona, Altoona, 50009, United States of America
Rating: 6

Shopping on site

24-hour reception

Elevator/lift

Smoke-free property

General

Accessibility features

Wheelchair Accessible

Accessibility

Safe-deposit box

Services and amenities

Restaurant

Vending machine

Meals

Free Wi-Fi

Internet

English

Languages Spoken

Free parking

Parking

Indoor Pool

Pool and beach

Playroom

Children swimming pool

Kids

Pets Not Allowed

Pets

Temperature control for staff

Personal protection equipment for staff

Extra decontamination measures

Personal protection equipment for guests

Contactless check-in and/or check-out

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Outlets of Des Moines

Des Moines International Airport

Adventureland Inn

Altoona

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

We checked in to our family pool level suite, room 181 on June 23 and checked out on June 26th. I want to include pictures, otherwise there is no way to explain how awful the room truly is. I’m not sure how the hotel is still in business when you guys allow that quality of “suite”. For $350 a night, I expect a clean room at the very LEAST. 

First of all, upon arrival, the floor was noticeably dirty. I had to “mop” the floors with a wet towel to even consider being able to walk on them with bare feet. I have a 9 month old baby that I couldn’t even put on the floor because of how disgusting they were. The white towels were completely black after I moped the floor with them. ( I have pictures of these towels. ) I also had to grab a vacuum from the hallway and vacuum my own room…. There were crumbs, hair, chips, hair ties, cookies, random trash all over the floor that I had to vacuum up myself before allowing my family to enter the room. 

Apart from the cleanliness of the room…. The linoleum in the entire room was chipping and coming up everywhere. Especially in the bathroom. There is mold all over the bathroom and the flooring is warped up about an inch in the entire flooring in the bathroom. We had to lay a towel down just to walk in there. The soap dispensers were all empty. Every single one of them in the shower and the sink in the hallway. (They should literally be refilled after every stay). In the living room area there was an entire dresser missing under the Tv. So we had one small dresser for a family of 5. There is usually 2. 

Not a single ice machine worked in the entire hotel. Not a single one. We had to go to the gas station just to get ice….. unacceptable. 

And lastly, the trolley not working is so inconvenient and literally the only reason we choose to stay at Adventureland inn. It’s so ridiculous you make your guests walk there when there has always been a trolley. Last year they told us the trolley would be fixed. This year they said they will never have it again. 

The bar pool not being open most of the time is ridiculous as well. You expect older kids to play in the kiddie area for hours on end while there are toddlers and babies trying to play? The swim up pool didn’t open until 730 each night and when the pool closes at 9 that doesn’t give enough time. 

All this to say, I am so disappointed in this hotel. It has gone down hill FAST.  I just pray and hope that renovations are being planned asap.

Beware

The Adventureland Inn is in need of a lot of repairs. The carpet on the second floor is disgusting and needs to be replaced asap. The staff are very nice, but the Inn has a lot of teenagers staying at the Inn who work for Adventureland. 
The Adventureland Park is well within walking distance.

Adventureland Inn needs a lot of repairs

Our family visit to Adventureland Inn was good for us, but I can see where there is room for improvement. We live in Des Moines and have the premier passes to Adventureland, which give you access to swim at the hotel. With 3 little ones and 6 adults we decided to splurge and reserve a "bungalow" to allow everyone to shower and change in a private room, as well as having a landing spot to rest if needed, but not have to spend the night. The bungalow is just a regular room with the beds taken out and replaced with an outdoor sectional. There is a nice large table with 4 chairs, a few extra chairs, and then the sectional which was very large. A refrigerator and tv are supplied in the room, and a few garbage cans. They do leave a few towels in the room to be used at the pool but we brought our own. As far as the room goes it was pretty good. I would agree with other reviews that the floor is pretty dirty. Seems the rooms could use a serious deep clean in that area. A few suggestions I would make- leave hand soap and hand towels in the bathroom and add hooks for wet towels and suits. 

The pools- the kiddie pool area was everything we expected, the kids had a ball. The swim up bar pool was pretty gross. We were only in for a minute before noticing all the debris floating around and the cloudy water. We all moved over to the west pool and were surprised that they removed the pirate ship slide and the hot tub was not filled. It was much quieter, warmer and cleaner there but if you have little ones there's not much to do. 

The visit worked for what we wanted, a nice family get together, but I'm not sure it was worth what we paid for the bungalow.

Family Bungalow Visit

The pillows were very fluffy. It's went down hill since last time I have been there. Not worth the $221.00i was charged . The room was so generic. If you charge this price they should have a jacuzzi tub in it...Walked in room and I just couldn't get over the generic room..and not able to order outside food is ridiculous.  And you have to be on a list to eat breakfast. What the hell. Breakfast was good .

My room had a ripped in the screen, paid 221.00 and was not worth the price. Hotel is going down hill for the price they

Disgusting property. There were ants and roaches crawling on the beds my daughter and her friends were sleeping in. We were only given a 20% refund. Horrible customer service. Will never return to this nasty place and completely overpriced.

Disgusting!

Less than wonderful experience. We had four rooms reserved - only one room was ready at check-in time of 4pm. The other rooms weren’t ready until after 6pm. This was the case for many guests based on the full lobby of very frustrated folks. The toilet did not work properly, the television was stuck on one channel yet all other remote functions worked, and the HVAC system squeeled in our family suite. One nice perk is that we were allowed to use the pool beginning at 9am on check in day …but the pool was closed between 3pm and 4pm as it does each day for chemical checks. Not a convenient time at all for our young grandchildren. With that said, the kiddie pool water was freezing. This is an indoor pool, why does it have to be so cold??? The amenities for the hotel are great but I would not recommend staying here. It is not worth the cost!

We won’t go back

I stayed there July 23 and 24th with my granddaughter and her sister. While waiting for her sister to arrive at the hotel I decided to lay down and take a short nap. I woke up about 40 minutes later and had a couple of bug bites behind my left arm.  The two bites looked like two red welts. I just assumed they were mosquito bites. We left the room and went down to the pool and then to dinner. Upon arriving back to the hotel after dinner, we went to bed. The next morning I woke up with more red itchy welts.  This time on the back of my right arm,  down my right leg and on my hip. It was then that I realized the bites were from bedbugs. I went down to talk to the manager, but they were not available. Not wanting to lose time at the theme park we went ahead and left. Arriving back to the hotel at the end of the day I went to speak to the person on duty. Before I could even finish showing her my welts and explaining the situation she blurted out that she did not have authority to discount my room. I looked at her in disbelief ( as though this was the only reason I was speaking to her )and said we need to change rooms. We did move from room 147 to 153. We did not have any problems with bedbugs in room 153.  The next morning I went down to speak to the manager again. Again they were not available. I was told there would be an investigation into the bedbug situation, and somebody would give me a call as I was checking out that day. I also showed this person the welts on the back of my arms. The person on duty started to write information down on his hand instead of a piece of paper. I asked him how he would keep the information if he washed his hands. He didn’t  look for a piece of paper to take the information down. So I knew at this point that nothing would probably be done to reimburse me for a night of staying in a bed with bedbugs nor would I receive a call back regarding their investigation. Upon returning home I had the task of washing all of my clothes and my granddaughters clothes, along with throwing out our suitcases. I also went to my physician who confirmed they were bedbug bites. Needless to say, we will never stay here again, nor will we recommend it to any of our friends.

Bed bugs

Paid extra for 5 tickets to Adventureland, only got 4 and had to go all the way back to Inn to get ticket. Not enough towels for 5, holes in towels, shower floor popped when stepping on it, shower head wasn’t attached to wall. In room coffee machine didn’t work, outlets didn’t work. The in house shop to buy drinks and snacks were expired by 2 months. 

Adventureland Inn was not worth the money 

Letter of the day for this review is D. As in dirty, dilapidated and disconcerting. We got two adjoining rooms for 3 nights over Memorial Day weekend. First, the entire place is dirty.  The vinyl floor in our rooms was disgusting. My kids' feet were black the first night. We wore shoes at all times. I eventually took wet wash clothes and foot mopped in one room. Please see the photos. Deplorable. The carpet in the hallways is stained and deteriorating. Second, we were on the first floor facing the parking lot. The doors to our patio areas did not lock. The handle on one door was also very loose and did not feel secure. Dangerous. There have been upgrades to the rooms but that is completely overshadowed by the things that were left undone. Fitted sheets right on the mattresses, paint peeling on heat/AC vents, stained lamp shades, bed platforms falling apart. Did I mention the floors?! The pool area wasn't much better. The water was a milky color indicating the chemicals were way off. I read the reviews. I knew this stay wasn't going to be the Ritz, but I did expect it to be clean. Disappointed. It was walking distance to the park and service at the attached restaurant was great. That being said, I will NEVER stay here again. Do your due diligence, stay elsewhere.

Grade: D

We have stayed here twice before. Last year was so so but THIS year was not good at all. They had to come twice to repair TV. Rust all over our door and patio area . Neither phone in room worked. Came to try to fix it and they couldn't. I would say it went from a fairly decent hotel to a real dump, which is a shame because we would take the grandkids there for a few days on vacation. Will never go back. After we returned home I started to check around for different hotels with kids indoor pool play areas. Adventureland Inn cast us over $600 for 2 nights!!! There are many other nice ones at half the cost.

Adventureland Inn

Main amenities of the hotel

Location

Available rooms

Location

Description of the hotel

What other amenities are there?

Policies

Check-in terms and conditions

Paid on the spot

Payment