Name: Quality Inn Joplin I-44
Address: 3325 Arizona Ave, Joplin, Joplin, Joplin, MO 64804, United States of America
Rating: 8

Air conditioning

24-hour reception

Elevator/lift

Smoke-free property

Heating

Newspapers

General

Non-smoking rooms

Family room

Cable TV

Hairdryer

Shower/Bathtub

Rooms

Accessibility features

Wheelchair Accessible

Accessibility

Laundry

Dry-cleaning

Telephone

Services and amenities

Coffee/tea for guests

Breakfast

Meals

Free Wi-Fi

Internet

English

Languages Spoken

Free parking

Parking nearby

Parking

Fitness facilities

Golf сourse (within 3 km)

Sports

Pets Not Allowed

Pets

Extra decontamination measures

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Room amenities

Joplin Airport

Miami Municipal Airport

Atkinson Municipal Airport

Quality Inn Joplin I-44

Joplin

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

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27-beds

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3-beds

30-beds

31-beds

32-beds

33-beds

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38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

We had a one bedroom suite with a king bed for one night.  The layout of the room was nice.  There was plenty of room to relax and read without laying on the bed.  The check-in process was quick and easy.  The staff was courteous and friendly.  Breakfast was hot and delicious.  

One comment regarding location.  The hotel is located on a road filled with hotels and restaurants.  It is easy to miss the entrance.    

Comfortable beds.  Good location.  Reasonably priced.

It was ok and that was it. 

The young guy at reception that dealt with us on arrival never said please or thank you once! In fact he was on the verge of being quite rude. 

Room was ok but shower pressure was poor. Breakfast was a bit crazy. I poured a cup of coffee and when tasting it realised it was freezing cold. I then mentioned it to the lady that seemed like p work there and she said just put it in the microwave!!!!

She knew by my reaction that it would be best to refill with fresh coffee which she finally did. 

Not the best hotel around in Joplin that I am sure of.

A little manners would be nice

We booked in at the last minute and received  a friendly greeting on arrival by the young man on reception.
Our room was on the ground floor. It was clean, spacious and had everything we needed for a one night stay including a good shower.

Breakfast is a bit basic but ok.

A great place to stay for our one night in Joplin

Clean, efficient, good staff.  breakfast was good, and I would stay here again.  It is a little older of a hotel but I think it is perfect for the family or group travel, with a good morning meal selection, in a great location.  

budget friendly stay with clean rooms

Rooms were small. But they are nice and clean. Good bed and good shower. Just off I44 on the way to the Casino. Next to all kinds of places to eat, Texas Road House is right across the street. Enjoy Your stay.

Good Night Sleep

Avoid this hotel if you are a Veteran. I have a service dog due to my PTSD yet the staff at this hotel declared that Vets with PTSD don't rate service dogs. I have stayed at this property before and never had an issue but now my service dog isn't good enough. Avoid at all costs

Veterans should avoid

It was clean and easy check in.  Plenty of towels.  Enough electrical outlets for anything.  It is a little tricky getting to.  It sets back off of Range Line although the address is on another street.  We did not see the street name but we did see the Quality sign.   We entered by way of the Comfort parking lot but we found upon leaving there is sort of a street north of the McDonalds.  Otherwise the location is good.  Actually if you need fuel you can tank up at the gas station then enter the Comfort Inn parking lot then a little driveway connects to the Quality.  On Range Line there are plenty of eating places.
Breakfast was typical.  I have had better but also worse.

Good stay

Room was clean and toilet/tub room larger than other Quality's.  Ice maker broken (clerk said for 3 days).  Able to get ice at the Comfort Inn (shared parking lot).  Only 1 luggage rack.  Place is big enough to have at least 2.   Although there were many kids staying for an athletic  tournament, our room, 320 was at end of hall and quiet. Noisy  and crowed in the lobby area with the kids.  Kids were all well well mannered but as a senior, I don't like to have that many around me as I try to get out the door.  Breakfast area cramped.  even without the kids.

Just OK

I had to stay two nights in the area and this place got the job done. Although it says Quality Inn, it feels like it was originally a Super 8 and there is no pool or whirlpool. It was comfortable enough for sleeping well. The location of the hotel and the poor street signage make it a challenge to find on the first try. Definitely would complain to the street dept. about that!

OK Place to Stay

This past September (2021), should have been my second anniversary with Quality, as my hotel of choice. Instead, it has become a place of shame and disgrace.
During the weekend of September 23-25, 2021  there was the Guilty By Association Truck Show (a big and well known truck show) in Joplin Missouri. My son had registered to participate in it and wanted me and his dad there. So I called the Quality Inn at 3325 Arizona Ave in Joplin MO, to get information for a possible reservation.  
My son was traveling with his dog and I wanted to know if the dog could be in the room with us, as well. When I called the hotel, and asked about the dog, the young lady that answered the phone, told me that service dogs were accepted, and dogs that were traveling with truckers. Based on her answer, I made a reservation on August 8, 21  for 4 days (Sept 22-Sept 26, 21).
When it got close to the time for the show, I called the hotel to make sure my reservation was in order. The front desk clerk named Megan answered my call. I asked her about my reservation and about the dog. She told me that my reservation was good, but that dogs weren't allowed. I explained to her that I was told that dogs were allowed, under the two circumstances explained to me. And because of that information, I made the reservation there. She said she would ask the hotel manager and call me back the next day. 
I didn't get the call, so I reached out again. This back and forth, went on for three days. On the third day, she told me that the manager said no. I told her that I would call the corporate office to see if they would allow it. When I reached the corporate office, I was told that each hotel made the decisions about the pets, which I didn't know. 

I was driving from South Florida to Joplin alone, which is @ 1,376 miles and a little over 20 hrs. I had to stop during the trip there, which caused me to miss my check-in date. I called the hotel that day to let them know that I was still enroute, but would be delayed. The young lady that answered the call, told me that my reservation was fine. I also called later,  (twice in the am hours), and spoke to a young man named Chris. And he told me that my reservation was good. 
When I finally arrived and walked in the door of the hotel to check-in later that morning, desk clerk Megan, was sitting behind the front desk. And there was a woman standing on the customer side of the front desk, talking with her. When Megan asked me how she could help me, I told here I was there to check in. She told me that there were no vacancies there and that all the hotels were booked, (which I expected because of the truck show). 
Then I told her I had a reservation. She asked me my name, and I told her. And with great pleasure she told me, "I just gave your room away." When I asked her why, she said it was because I had just got there. I told her that I called and spoke to two different people and told them I was still on my way and they both told me that my reservation was still good. She said that neither one of them documented it and there was nothing she could do about it. And I said to tell the people you gave the room to, that they couldn't have it, because the person that booked the room has arrived. 
The woman that was standing there talking to her, (which also worked there), told her that what she was doing, wasn't right. And that she needed to give me the room. But she refused. She was taking much pleasure in me being stuck without a place to go, so far from home. 
I don't know if it was prejudice, meanness, or both. It was truly ugly and it marred the company's name and reputation with me. 
She called the Mgr on the phone and told him the situation, and he said there was nothing that could be done. Neither of them offered any kind of assistance with the situation, at all. 
I felt that there was a personal issue with me. And it became a realization, when she said to the mgr on the phone, "she's just standing there and won't leave." And I said, no sweetheart, I'm leaving now. And I walked out the door. There was no concern, compassion, or second thought about the situation they had left me in (inhumane). I was blown away by their total disregard for me as a human being with no where to go and so far away from home.

As I was walking to the car, I was asking the Lord what I should do. And before I could open the car door, He had me to look across the parking lot to the building next door. It was the hotel my son had made a reservation with, for the truck show. And everytime I had tried to cancel it, God would never let me. Then I realized why. I drove out of one parking lot and right into the other ( not even 1 minute's time).
GM Mr Nichols (Quality Inn), your two employees discussed in this review, have brought shame, mockery and the loss of a loyal customer, to you, and Choice Hotels, as far as my business is concerned.

I will be sending this TripAdvisor review to as many companies as I can find, that will make it public. Especially, the truck stops, the truckers grapevine (my husband and my son are truckers), trucking magazines, Facebook, Instagram, and every social media platform that will publish it. Sincerely, I will send this review of my experience to other hotel chains, for their staff to read it. And hopefully this kind of inhumane customer service will never be a part of their business. And more importantly, so no customer will experience what I did in the establishment you represent.

Quality Inn Joplin I-44

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