Name: Buffalo Lodge by Summit County Mountain Retreats
Address: 100 Dercum Square, Keystone, Keystone, Keystone, CO 80435, United States of America
Rating: 7

Shopping on site

Elevator/lift

Smoke-free property

General

Free Wi-Fi

Internet

Multi-language staff

Languages Spoken

Free parking

Parking

Playroom

Kids

Pets Not Allowed

Pets

Location

At the apartment

Magic Carpet

Buffalo Lodge by Summit County Mountain Retreats

Keystone

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

We booked a room at the Buffalo Lodge weeks in advance of our trip. When we arrived, the elevator was broken so we had to carry our ski equipment up 5 flights of stairs. This was not that big of an issue, but then they failed to provide our ski locker key to us, so we had to carry all of our equipment up 5 flights of stairs every day after skiing. They finally gave us our ski locker key on the last day, and did not apologize. The elevator was broken the whole trip, and everyone was suffering. Instead of providing reasonable compensation for this inconvenience, they gave us a gift basket with snacks. I would not have stayed here if I knew the amenities were broken and the management did not care about fixing them or helping their customers. I do not recommend this place.

Horrible Experience at Buffalo Lodge

Room #8398.  Very conflicted about this property.  The elevator from the parking garage to the first floor did not work from the day we got there to the day we left.  The elevator from the first floor to the upper floors quit working during the last night of our stay.  Overall, the place is nice but the cleaning of the rooms under furniture and the beds left a lot to be desired.  The property in general is quiet.  The walk to the lifts is about five minutes.  A lot of the onsite businesses are hurting bad because they just can't find kids to work.

Nice place but needs some work

The is our favorite unit rented after staying at Keystone many times, especially if you are a family with kids!  

It is a 3 bed, 3 bath unit with an in-house washer/dryer on the 2nd floor of Buffalo Lodge.  Unit is clean, spacious (appx 1500 sq feet), and the management company (Summit County Mountain Retreats) has been excellent. It comes equipped with a cool mist humidifier for each bedroom, lots of DVDs, board games, and plenty of extra blankets, pillows, and towels.  

The views of River Run are great from the unit, and there is a small balcony off the living room which is a fun place for the kids to enjoy the snow without you leaving the unit. And it is a 2 minute walk to ski school check-in! 

Excellent!! Unit 8344

Nice lodge! Has hot tub. Near shopping and ski area! Rooms are great! Our condo was very spacious! Lobby is small but nice. Pool table for folks to play. Front desk was not open at all when we were there. 

Very Nice

The directions to check in were very unclear.  There was no mention of Buffalo Lodge in our reservation confirmation, so we had no idea where we were staying.  There was no hot water in our unit.  The TV did not work.  The fireplace igniter was always lit which made the room extremely hot and we couldn't lower the AC anymore.  The bathroom sink was tiny with no room for your stuff.  Overall miserable experience.

Not good

We came for a family wedding and loved the place. It’s small but feels roomy because of the design. Our studio condo was very well designed and appointed.  The beds and other furniture were very comfortable. And the staff were very kind. 

Beautiful place to stay!

We go to Keystone often as season lift pass holders. When you reserve through the resort lodging system they lump a bunch of properties together into the same class that they call River Run Condos. But you can request one of the specific properties, and if you spring for the premium unit level you likely have a better chance of getting the property you want. This review is for Buffalo Lodge, standard 2 bedroom unit.

The accommodation was really quite nice. It is right across close to the check in area, small ice rink, and the town center. But it is a bit set back from the main area so that it doesn’t get too loud from the local restaurants and bars at night. The unit had a nice decor, comfortable bedding and access to a “club” area that included a couple (well worn and somewhat broken) pool tables, television and (very basic) hot tubs that overlooked the main resort parking area. The views were of the parking area from our unit, but it was quiet.  

The 2 bedroom unit had a master bedroom that was quite large with a connected bathroom. There was no divider between the sleeping area and bathroom area other than the toilet had a door, so you better be on a very close basis with your bedmate. Then there was a second bedroom and separate standard sized bath. 

As I have experienced in the past with Keysight lodging company, housekeeping didn’t leave enough towels or facecloths and the unit was not vacuumed well. Because I stay on-property at Keystone often, I remembered they changed to a 10AM check out. That REALLY irritates me. But it was the night of the time change for daylight savings so I asked for an extension to the 11 AM check out and that was honored. So that was nice at least. 

A good thing about reserving through the Keysight lodging company is that they let you stay parked on site with card access to the building (not room of course) until 4PM on day of departure. So that was good to not have to move the car.  They also include some perks like kids 12 and under can ski free, free entry to the Keystone Lake skating area, free entry to the Nordic ski area, free hours of tennis, and yoga. So these are nice if you have kids and like any of these perks. 

Overall, The Buffalo Lodge was nice enough. I prefer Dakota and The Springs, but it was good enough.

Not Bad

We just returned from our stay at Buffalo Lodge.  We were in room 8415.  I don't have a lot of positives to note about this lodge, but, due to it's location, which is PERFECT, they really need to focus on updating rooms and training staff on thorough cleaning of rooms!!  The outside of lodge is beautiful, nestled right in river run village with easy access to slopes and restaurants.  The lobby area is nice also.  Nice sitting area with large stone fireplace, huge flat screen tv and two pool tables.  Two hot tubs directly out back of this area.  Very nice storage area for skis!  Our room was very spacious and a nice view from deck and master bedroom.  We had 8 people, so it was a three bedroom condo.  Now, from this point, the rating of property goes downhill.  EVERYTHING needs to be updated! The carpet, counter tops, mattresses, bedding, tv's, EVERYTHING.  This was basically a two star room, very, very basic.   And I can deal with basic, as long as it is clean and it was not clean.  Carpet was stained and torn in several areas.  Food on the floor in the kitchen, under the ledge of counters that they missed.  Blinds were dirty.  But, the worst part was the bathroom that was shared by two of the bedrooms.  Nice big shower, but mold and mildew everywhere, it was disgusting!!!!  I took pictures, that I will show below.  This is a simple fix and is a must!  Regrouting and thorough cleaning would have easily fixed this disgusting shower!  So, a little about the condo itself, besides the cleaning issues.  Nice, big living room with a pull out couch.  Nice stone fireplace.  Kitchen had basically everything we needed to cook several meals in.  Mattress on pull out couch was a pancake and not comfortable at all.  Big dining room table.  Big entryway to store boots and coats.  Small flat screen tv in living room.  Deck was nice, but the grill was super, super small and DIRTY!  Had a washer and dryer.  Bedrooms were decent sized-need to update bedding and mattresses!  Two of the three bedrooms had very small BOX tv's with no remotes-very outdated.  Master bedroom was very big and had a great view of the slopes.  Master bath had two sinks, which in my opinion should have been in the other bathroom that was shared by majority of people.  Tub/shower in master.  Nice, big shower in hallway bathroom, but that was the shower that was covered in mold, mildew, and dirt.  The toilet in hallway bathroom clogged a lot and I'm assuming this is a problem, because I have never been in a hotel room or condo, that displayed plungers in both bathrooms.  If management would take note of all these traveler reviews and update the rooms, this could potentially be a 4 star resort, based on size of rooms, views and location.  A little about the facilities.  They had a community heated pool and three hot tubs, that about three or four condo complexes shared, so if you went in the morning, there wasn't a lot of people, but if you waited until after 4, when everyone came off the slopes, there was way to many people.  Another thing to note, we had luggage for 8 people and two vehicles.  We got no help with luggage and no carts were available to take luggage to room or at end of stay to load car.  All eight of us had to make three to four trips up and down the elevator to load car.  Same with groceries, no help!  One other thing that happened when we first arrived, was that as the room down the hall, towards the elevator, was being cleaned, they spilled a jar of applesauce all the way down the hallway and never cleaned it up.  We complained twice of the mess and smell, and it took them two days to clean the mess up.  Anyway, its really to bad, because the location was amazing, but there are many other options at river run, so unless they step up their game, id choose elsewhere!

Could be spectacular with a lot of TLC!!

This is referring to Buffalo Lodge 8322.  There were endless items requiring maintenance or attendance.  The king bed was nice but the two twins, which were weren't supposed to have, and the pull-out couch were uncomfortable.  The appliances were new but the dishwasher was missing an upper sprayer.  The garbage disposal had a hole in the rubber cover so it sprayed shredded food on the counter and floor when in use.  There isn't a trash chute on each floor and people obviously don't want to go to 1st floor to dispose of it; there was trash next to the elevators almost every minute of the day.  The lock on our ski storage locker was broken.  They didn't have anyone on staff with the ability to fix it so we were left without a locker.  The gentlemen offered to carry our equipment up to our room that day but that doesn't do much good when you come/go for 3 days of skiing.
On a positive note, the indoor parking and friendly check-in staff is awesome.  The location is great but I would recommend another unit or condos all-together.

Buffalo Lodge by Summit County Mountain Retreats

Main amenities of the apartment

Location

Available rooms

Location

Description of the apartment

What other amenities are there?

Policies

Check-in terms and conditions

Payment