Name: Comfort Suites
Address: 11498 Lake Charles Highway, Leesville, Leesville, Leesville, LA 71446, United States of America
Rating: 8

Shopping on site

Air conditioning

24-hour reception

Elevator/lift

Smoke-free property

General

Minibar

Hairdryer

Flat-screen TV

Rooms

Accessibility features

Wheelchair Accessible

Accessibility

Laundry

Safe-deposit box

Dry-cleaning

Wake-up service

Services and amenities

Coffee/tea for guests

Breakfast

Restaurant

Microwave oven

Meals

Free Wi-Fi

Internet

English

Languages Spoken

Barbecue grill(s)

Recreation

Free parking

Parking nearby

Parking

Indoor Pool

Pool and beach

Tennis court

Fitness facilities

Golf сourse (within 3 km)

Sports

Massage

Beauty and wellness

Temperature control for staff

Personal protection equipment for staff

Extra decontamination measures

Temperature control for guests

Personal protection equipment for guests

Contactless check-in and/or check-out

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Room amenities

Comfort Suites

Leesville

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

We work out of town and book 3 rooms 3 nights a week for over a year with no complaints. Unfortunately for the last 4 weeks there has been no hot water with no estimated completion time or solution in sight. We will be taking our business elsewhere.

No hot water for 4 weeks

In response to Cindy.
I stayed in room 308 and my co-worker stayed in room 310. We stayed 9/25-9/29 through General Dynamics. 
I spoke with 3 other people on different floors. They had the same issue. 
The bath mat was mold infested as well. It was rolled up under the sink.

Response to Cindy

The people are some of the sweetest, friendliest people you want to meet. However, my bathroom had a lot of mold, on the shower walls, and around the tub. I talked with other people staying there and they said they have the same issue. Could not use the shower mat because it was mold infested. It was disgusting. I’m sorry. 

Moldy Bathroom. 

There was no soap in this hotel!! I went down to the desk the first day and lady told me they had not gotten their shipment in of soap. So i had to drive to Walmart to get soap late that first night of stay. The halls are very dark and creepy and I was scared walking to my room at night.  No hot water in my room at all, had to take cold shower for 3 days. Complained at desk and lady said no one else had complained.  No housekeeping in room for 3 days also.  I will never stay here again!

Horrible Experience

Nice hotel. In the first room we had, the telephone didn't work and she got us another one to call the front desk or housekeeping. The outlets and blow dryer didn't work but when I called  the front desk, she had another room to switch us to. I would  stay again 

Seeing friends before new years

My mom and I used points to book this hotel for two nights. When we got to our room a smoke detector was going off (one wired into the wall) like it needed batteries. We called the front desk and they didn’t have anyone to fix it or another room to stay in. We shut the door to the bedroom from the living room and turned up the TV as we were exhausted from a 16 hour drive! We asked about it the next morning and was assured it would be fixed. We went to the funeral (as the purpose of our trip from Michigan) and when we got back to change to go to dinner it was still going off! We again asked to move rooms and were told we could not as they didn’t have any. There were no managers on duty and when the front desk agent finally agreed to call one they promised to refund one nights points as we decided to just leave and head home rather than deal with the noise again. We communicate MF with the front desk manager who assured us the general manager would refund one nights points and it’s now October and NOTHING! So we will take our business elsewhere and I hope you do as well...spend the extra money and stay somewhere else! 
P.S. this place was not clean and we had brought wipes and Lysol spray to be safe and were glad we did! 

Avoid at all costs. Unsafe and will steal your points! 

I had to change hotels and the Comfort Suites in Leesville was a relief.  The front desk attendant greeted me at the door as she knew I was coming.  She could not have been more kind and hospitable.  It was great to have food in the dining area waiting in the evening as I had not had a chance to eat lunch.  The breakfast selection was really well laid out and enough options to satisfy whatever your diet allowed.  I would only say that the coffee could be upgraded as I am kind of a coffee addict.
The room was clean and fresh, the amenities were all there.  The size of the desk was perfect as I had to catch up on some work that didn't get completed during the day.
The grounds were well kept and the interior was well looked after as well.
The business center was a well laid out and everything worked!  I had to print out a few documents and the technology for doing that worked well and quickly.

Business Trip last minute

General: Not the cleanest place, behind on maintenance, uncomfortable lobby and dining area. Poor breakfast selections even for a 2 star hotel. Poor laundry service. Wireless adequate.
Rooms: Fairly comfortable beds. Shower heads usually don't work but good hot water. Desk chairs uncomfortable. A/C adequate.
Staff: Friendly
I'm in hotels every week. This facility doesn't rate reviews above 3 stars at most.

4+ Star Reviews - You're Kidding

Stayed for 3 nights while visiting family at Fort Polk.  Location was a good for getting to Fort Polk, hotel was very clean and staff were very friendly and courteous.  The rooms was spacious and the breakfast was better than most I have had at similar properties.

Cons: 

Our room was not serviced after our first night.  I let the front desk know and the following day it was serviced but the coffee/condiments were not replenished.

Train noise!  I had very disrupted sleep hearing a train 4 times the first night (a Thursday),  The subsequent nights I only heard it one time before I got up but at least once more before 8am.

Clean Hotel & Courteous Staff

The rooms were a nice size has a sitting space . The room was very clean. We was very impressed with Sonia that took care of the morning breakfast  she went above and beyond to make sure that everyone was happy with there breakfast and was very friendly. 

Comfort Suites

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