Name: Wagon Wheel Inn
Address: 484 Pittsfield Rd, Lenox, Lenox, Lenox, MA 01240, United States of America
Rating: 7

Air conditioning

Smoke-free property

Heating

Express check-in/check-out

All Spaces Non-Smoking (public and private)

No elevators

Reception desk

General

Non-smoking rooms

Fridge

Cable TV

Hairdryer

Shower/Bathtub

Rooms

Telephone

Services and amenities

Coffee/tea for guests

Microwave oven

Meals

Free Wi-Fi

Internet

Free parking

Free Parking on Premises

Parking

Skiing

Winter sports

Pets Not Allowed

Pets

Temperature control for staff

Personal protection equipment for staff

Extra decontamination measures

Temperature control for guests

Personal protection equipment for guests

Additional measures against COVID-19

Health and Safety Measures

Location

At the mini-hotel

Guido's Marketplace

Bousquet Ski Area

Herman Melville's Arrowhead

Columbia County Airport

Albany International Airport

Wagon Wheel Inn

Lenox

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Stay away from this place.Overpriced rooms WITH NO RUNNING WATER last night when I arrived after the Tanglewood concert at about 11 PM. Owner had been trying to get water restored all day. She should have let clients know because she told me she knew by noon it wouldn't be until the next day.A woman staying there showed up at the Office to say to me "if you stay here don't try to flush the toilets".. no shower etc. It was so bad I decided to drive back to Boston even though I would arrive after 1 AM. Better than taying in this awful place. Just a terrible experience.

No running water in this run-down motel

We booked a room for one night expecting modest accommodations. However, we did not expect: the mini-refrigerator door to be detached and come off in our hands when opening it; a partially consumed cola left inside it; two pairs of dirty socks left in the nightstand drawer; multiple bathroom fixtures falling off their respective walls; mattresses that felt like they were packed with straw (literally) and sloping preventing a decent night’s sleep; broken curtains rods precluding their complete (and necessary) closing. In addition, management and staff, while pleasant on checkin, were MIA the following morning. If management would like to refund our money we will gladly accept.

You’re better off sleeping in your car

I booked this place thinking a small privately owned motel is a business model I would like to support.  The room needs a lot of work, dust hanging from ceiling, dirty pillow cases, I use cleaner towels for shop rags.  Wifi  is pitiful.  Owners are friendly enough.  My booking priority is cleanliness and safety.  Also poor wifi is a hard fail in 2022

Disappointed

I expected a very tidy motel room, dated but cheery enough for a two night stay to Tanglewood.   We expected the price to jump up over the holiday weekend.  It did - $189 per night before taxes.  Tonight, two days after, the price is $59 per night.     That price is about right.   Here’s the rundown:   Bed linens very clean and bed firm but very comfortable.  Array of pillows that were comfortable.    Shower pressure excellent and bathroom very clean but needed painting or wall washing.   A very dark room, dark 1970s brown colors and gritty rug that could use thorough cleaning.   Room smelled fine and A/C was powerful and drowned out the street noise and the other customers, who partied on the front walkway in front of their rooms but did quiet down around 12:00 a.m.    (or I fell asleep, not sure which).   In all fairness, it was a long weekend and it is a motel.   I found I did not want to spend one extra moment in the room, which was pretty spacious and had a small loveseat and great big TV, but one window that had to stay covered with curtains.   And did I say dark?   No natural light.   Artificial light was difficult for longer periods.   Also, we had a heart shaped jacuzzi which was a hoot and we found pretty relaxing.   Stay one night, in and out, but if you are going to pay dough anyway like we did, and staying for a couple of days, upgrade and spring for another place.    I agree with the dust bunnies on the ceiling.    Everything else was clean enough for a pass through stay.

Not what I expected - Read the review for sure

My husband and I just needed a place to stay for the night. We were getting in late and leaving early.  We wished we had read the reviews.  This inn is in serious need of a deep cleaning, paint and updating.  The toilet paper roll had no holder in it.  The soap dish was falling of the wall.  The walls, doors and ceiling were covered in dirt, filth, finger prints and cob webs.  I would not stay here again.

Listen to the reviews

THE LOCATION
If you’re a skier this is a great location. Bousquet Ski Area is 5 minutes away, Catamount, Butternut, and Jiminy Peak are each about 30 minutes, and Berkshire East is less than an hour. There are also several grocery stores, restaurants, fast food outlets, and gas stations conveniently nearby, some within walking distance. A number of towns in the Berkshire Mountains with quaint, attractive, New England style historic centers for strolling, shopping and dining, such as Stockbridge and Great Barrington, are within a short drive. Pittsfield Municipal Airport is only 5 minutes away, and the larger town of Pittsfield itself, with more services available, is only 10 minutes.
THE PROPERTY
What do you want in a value motel? Low prices, comfortable beds, clean rooms, clean sheets & towels, working appliances (microwave & mini-fridge), friendly staff, convenient parking, and a safe neighborhood. This motel checks all those boxes. We’re less concerned about the cosmetic aspects of the place, because updating everything to make it look nice and “new” will mean they have to raise prices to pay for it. And we’re just going to be sleeping there, not living there.
THE HOST(S)
It’s owned by a friendly, enterprising immigrant family working hard to achieve the American Dream for them and their kids. So it feels good to patronize their business.
THE BOTTOM LINE
We look forward to staying there again in the future.

Great value for money

Stayed one night to attend a function in the area. The location was convenient but the room was poorly kept: two spider webs in the bathroom complete with spiders. Someone else’s hair on the shower curtain. The toilet also did not flush. No one was in the office when I checked out at 9:00am. My expectations were not high given the “budget” accommodations but even basic standards were not met. I would not stay here again. 

Substandard

Stayed here briefly in July of 2019 and it was a lovely stay. The room was spotless and quiet. Very convenient to Lenox and Lenox Dale. Lovely back yard, please see attached photos. The owners are extremely nice and accommodating. Would 100% stay here again.

Extremely clean and quiet

We stayed here for one night, to attend concerts at Tanglewood on Friday and Saturday. It's a classic motor inn, with small rooms, but clean and comfortable. There's a nice lawn out back with picnic tables. Good customer service and friendly owners. Tip - for takeout wine and sandwiches to go to Tanglewood, Spirited Wines is a walk away.

Decent motel for low cost

At $70 during Tanglewood event was low cost for the area, but my expectations were not high.  Room air freshener was real strong when we arrived at 2PM. Put the AC on full blast and on exhaust and it was okay when we got back at 10PM.  Sound of AC helped to mask the traffic sound. Manager was friendly and room was clean. We are not use to older motel rooms and will pay the extra next time for a Hampton Inn type accommodation. 

Wagon Wheel Inn

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