Name: Luxury Inn & Suites
Address: 2940 NW 12th Street, Lincoln, Lincoln, Lincoln, NE 68521, United States of America
Rating: 3

Air conditioning

24-hour reception

Smoke-free property

Express check-in/check-out

Television in lobby

Dryer

No elevators

General

Non-smoking rooms

Fridge

Cable TV

Hairdryer

Shower/Bathtub

Bathtub

Shower

Linens

Rooms

Accessibility features

Wheelchair Accessible

Accessibility

Telephone

Iron

Services and amenities

Microwave oven

Meals

Free Wi-Fi

Internet

English

Languages Spoken

Free parking

Free Parking on Premises

Parking

Beach/pool towels

Pool and beach

Pets allowed

Pets

Personal protection equipment for staff

Extra decontamination measures

Contactless check-in and/or check-out

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Room amenities

Lincoln Airport

Luxury Inn & Suites

Lincoln

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

OK I'm not sure where to start here so I guess I'll start at the beginning. I needed a cheap place to stay in  Lincoln overnight going from Tennessee to Idaho. I arrived shortly after midnight, and was told that the pet rooms were upstairs. No big deal. The guy at the front desk was really nice and friendly and helpful and I have nothing bad to say about the customer service.  The housekeeping is an entirely different story. I'm not sure they have housekeepers here actually. They probably do, but they do a terrible job. I walked into the room and my 1st thought was I just need a place to sleep. The curtains are cawkeyed and off the hooks, there are hangers left from a child, like the last tenants just left them behind and the housekeepers didn't see them. Underneath the bed is filthy, also whoever's missing a sock it's still under the bed with your McD's wrappers.
 Microwave is dirty, fridge's dirty, juice puddle in it or something. The freezer needs defrosted terribly, so much so, that they just took off the freezer door flap, it was sitting on top of the fridge. The sheets smell like cigarettes smoke and there is a cigarette burned in one of them.  It's questionable that they were even changed, 1 of the pillows looks like it has a booger and some blood on it.  
 Now let's go into the bathroom and take a look. The toilet flushes itself/ runs every half hour or so, the fan doesn't even work. Every mirror in this place is absolutely filthy. The shower curtain is dirty. I needed a shower after being on the road all day so I put a towel in the bottom of the tub to step on because I was too afraid to climb in with my bare feet. The towel rack is dirty, filthy. And looks like it has not been wiped off in years. The tiles on the floor are loose. There's no tissue but that's OK it doesn't matter. Just the fact that it's empty altogether, the hotel states that there are ironing boards and hair dryers in the room, there are not!! I used the only rag in the bathroom to wipe the stickiness off the remote control which turned the rag black.Ok, so the big kicker that actually made me I'll? Waking up, going to the restroom, and seeing COCKROACHES in the bathroom.
 Please enjoy these photographs of a place that you should probably just avoid. If I ever come back through here I'll definitely fork out for a hotel that has competent housekeepers.  I find it ironic that you are require face masks  everywhere on the premises except for the room.You cannot tell me you adhere to covid standards of cleanliness.
 The icing on the cake? I ran back down to my car to get my suitcase and there was a sketchy looking guy sleeping in his Jeep. The guy at the front desk did advise me to park my car where he could see it to keep an eye on it. It must be a problem that cars get broken into here regularly. With the thugs speeding through the back parking lot it doesn't surprise me they were obviously looking around scoping out cars. I absolutely did not feel comfortable staying here, But being the middle of the night and a non refundable room I really just wished I would have showered at the truck stop miles down the road and slept in my car.  I would have felt safer, it would have been cleaner, and I would have saved 61.50. But they also have a weird $20 cash deposit required and if you don't check out before 11 you don't get it back. Checking out in the morning I actually asked the guy at the desk (different guy this time), if they even had housekeepers, I wasn't trying to be rude, and I was  expressing why I was so unhappy and he asked me if I called down to ask for another room. I told him I checked in after midnight and was told it was the last room available, and it was nonrefundable.
 On my way through town the other way last week I stayed at a place that was only $41, actually nearby, across the road, and it was incredibly clean. Thank you travel lodge for a fabulous clean stay. I appreciated your Tuesday night fare. I should have just forked out the other 40 bucks to stay there on a Friday night fare.
The luxury inn is a total dive- garbage dump. GO ANYWHERE ELSE BUT HERE.

There is nothing luxury about the Luxury Inn

we hate the place. dirty sheets  dirty sheets.  stupid dump . dirty carpet . go to motel 6 never stay in this one . dirty sheets dirty everything. never changed the sheets or cleaned the toliet or floors.

POOR

Attempted stay date 8/20/17 Had to leave at 10:30 at night with kids as the room was unsafe an very unclean.  Sheets looked like someone had an accident.  Plumbing noises, cracked glass on picture, door 2nd lock was broken (as if by break-in), shower curtain looked like it was used as toilet paper.  TV didn't work, fridge didn't work. Unaccommodating staff.  Will challenge fee with credit card company.  Save yourself time and potential infection.

RUN.  Worst hotel ever.  Unsafe and very unclean.

1st off there's nothing at all luxury about this place!! Trifling inn and suites! The room stinks, the bathroom has hair and some type of purple stuff in the tub, no towels to wash with, the sink was dirty. The bed sheets had ink stains on them, old cheetos, and candy on the floor. This place looks just as bad on the outside, this place don't deserve the one star!!!!!!

Terrible 

The room we were in seemed it was very old, and been through a war. The sheets on the bed did not fit, the sheets, blanket, and comforter had nasty stains. The towel's in the bathroom had stains, and the pipes in the bathroom squealed all night. The person in the room above us we thought was going to fall through the floor when walking around, and we had the good room. The breakfast was frozen waffles for you to put in toaster, or bread to put in the toaster, no butter for either of them, just syrup, and jelly, OJ, or coffee to drink. Don't expect a 5 star hotel for 39.00, but over all was better then sleeping in the car...

Great price, but needs to take pride of Rooms!!!!!

The male housekeeper knocked once & within 3 seconds he was barging his way in. He is lucky that I didn't have a shot gun on me! The housekeeper is off the charts NOT RIGHT!!! The bedspread was blood stained, windows had NO screens at all on any of them. Parking lot is a big pot hole (make sure you have a spare tire, you'll need it). Can't imagine what there Suite rooms are like & I don't want to know. Breakfast was a box of Lego myEgo's thrown out on the counter, coffee was worst I have ever tasted in my life. Do Not take your Family let alone children here! I'm sure the housekeeper will hunt me down now but place is filthy & stinks & out of date. They didn't even have butter out for toast or the Lego waffles & trust me you didn't want to ask the male housekeeper who I believe is in charge of maintenance & laundry.  Do not look the guy in the eyes...he ain't right! Toilets make a extremely loud long insane noise! The ironing board was only thing in the room with no iron of course but the iron board was spray painted some gang sign crap. The ice machine will flood the place the tray under it isn't dumped every 15min.

Luxury Inn & Suites

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