Name: Extended Stay America Select Suites - Little Rock - Southwest
Address: 21 Remington Drive, Little Rock, Little Rock, Little Rock, 72204, United States of America
Rating: 9

Elevator/lift

Smoke-free property

Express check-out

General

Accessibility features

Wheelchair Accessible

Accessibility

Laundry

Services and amenities

Vending machine

Meals

Free Wi-Fi

Internet

Hiking

Recreation

Parking

Pets allowed

Pets

Personal protection equipment for staff

Extra decontamination measures

Personal protection equipment for guests

Contactless check-in and/or check-out

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Bill and Hillary Clinton National Airport

Extended Stay America Select Suites - Little Rock - Southwest

Little Rock

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

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4-beds

40-beds

5-beds

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8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

I have stayed at this hotel for a while. The staff is very helpful. Roderick is hilarious and knows alot about this area. Ashley and Shannon are very polite and acknowledge me by name.  I highly recommend staying here. Great people and safe environment.

Great People

A one nighter for us catching up with friends in Little Rock. Check in was a little slow but ultimately OK.  On our return from dinner downtown  we were settling in for the evening when the fire alarms sounded. The weather was terrible outside but everyone guests & staff made sure everyone made he best of what was ultimately some popcorn gone Smokey. A comfortable night followed and checked out with no issues. 

Got to Know Our Neigbours

hhh.. Oh, high there. Take a flashlight  if of course it's night and head rught to the southeasternmost corner of the parkjng lot. Here is a portion of the water runoff not to be confused with another near the dumpster marked by near saud lot by a superman stenciling as of tbis poh.. Yeah sorry about that.. where i sheared  and staying here longer i might've cleared things up a bit, but this concrete  switchback of sorts is probably best left less traveled so as to ensure it remains an unspoken non.. oh no, your  room key? Well i did that six times.. once at friggin 5ish a.m. and the dude was totes cool about it. At least you won't  be saving the 15 20 mins one wood were they too forget to bring say, a wallet.
The trail is moderate it termd of rewuired physical ability and will plae you at a back corner of what is currently a Toyota lot. Tread as little on the grass as possible and keep it quiet. There are funky  little tunes which emerge whimsucally fron the night.
I see that the staff's exceptionally cordiality has been noted. I mihht only mention the rooms could go for a laminate/carpet combo as i encountered at the Daphne location.

Thank me.

Perched atop a

Cant cook, take a hot shower, or even smoke a cigarette in their "smoking" room without the smoke detector going off. 6 times in 1 week we had to leave the room for more than 20 to 40 mins while the loud noise from the detector going off. And they wont silence it until the fire department comes and checks the room. Very uncomfortable stay at this location. 

Smoke alarms going off

We booked a Non-Smoking Single bed for is two. Upon arrival we were told that they had no Non-Smoking rooms. The room they enititialy assigned us had filthy walls, thread-bare carpet. Filthy bathroom, bed with obvious blood stains and to top it off ROACHES!
We went back downstairs to the front desk and the girl at the front desk who is very nice said that she knew they had roaches and that they were working on it and "that they are way better than they were a few weeks ago" she offered us to see another room. She gave us access and the other room didn't have roaches but it smelled awful, the TV didn't work correctly and it had profanity scratched into the screen with a knife it looked like. The wall behind where the trash can goes had greasy slimy stuff caked on and the floor was just as bad.
We went back downstairs to the front desk and asked for our money back. She was very kind and gladly refunded us without any hesitation.
In a nutshell: the front desk staff is good but the maintenance and housekeeping is beyond awful. I took pictures, I was able to get a picture of the Dead roach but I wasn't quick enough to get a picture of the one that's scurried across from under the refrigerator into a crack in the wall.


Nice Staff. Not so nice rooms.

Please don’t stay here, Blake will steal your money and kick you out without giving you a reason. Police will get called

Please fire Blake and return money to everyone he has stolen from!

Okay, met with the general manager Blake. Very unpleasant man. For someone who works in hospitality, this person was not very hospitable. I arrived at 1:15 on Sunday January 23, 2022. I asked if i could check in. I was simply told the maids are not done cleaning rooms so i don’t know what is available, then instructed to come back at 3 for check in. Of course i come back at 3 and Blake is gone and Shanice helped check us in. Apparently Blake had also assigned us a room even tho he did not know what was available. I work overnight, come back at 7am. Slept until 1pm when Blake said he had received complaints and needed to inspect the room. Now not wanting to have any issues i comply and let him in. He then proceeds to touch my things and move them to look under things. At that point i instructed him that he can’t do that and he needs to stop and leave. He called the cops prior to inspecting the room. They are already downstairs. At that point at were told We had to leave. I do not know what complaints he reviewed because we never got any. Within 23 hours we were kicked out and not allowed to receive any money back to find accommodations elsewhere. I was robbed of $371.92. I need someone to contact me and give me an explanation. I will be waiting… btw this was a work trip and woodspring has been my go to for work trips. Please don’t stay here, if i read these reviews first i would have stayed in my car! I reached out to nationwide hotel management group. I have called Linda DeLeon and ask soon waiting on an answer. None of the execs are willing to gif this serious problem they have. They are the management company overseeing this property. Here, you too should reach out to them nationwide hotel management.
It is not a corporate location. The corporate locations are respectful and customer orientated. These people are thieves. Look at how many bad reviews there are here. Don’t do it, please don’t do it, stay anywhere else please please please! Again I’m waiting on a response, a real one. Not one of these generic responses from the guest engagement team…

Please do not stay here. Stay anywhere else

I paid for a seven night room stay at Woodsprings Suites, Little Rock, AR. I paid $386.54 and only stayed one night on October 21, 2021. I was kicked out by your manager named Blake on October 22, 2021 in the early am.
My guest woke up from being bitten by a bug. She went into panic mode and became upset and cried uncontrollably. I was approached by Blake who at first seemed sincerely concerned but it all changed because my guest couldn’t stop crying. Blake and my guest had words and he ordered us to leave the premises and stated that he would call the police.
While riding down the elevator with Blake I was very apologetic and tried to calm the situation. I told him that I had paid for a week and asked that he please return the unused portion. He answered no and ordered me out.
I left because I didn’t want the issue to escalate. I’ve never been in trouble and didn’t want any conflict and I was afraid. I contacted my bank to make them aware and the issue has not been resolved. I stayed one night and should be only charged for that night. My money has been stolen and potentially pocketed. Someone needs to do an audit.
Blake called the police on me October 22, 2021. There was no reason. I am asking that I please be refunded the remaining balance.

BEWARE of Scamming manager and bugs!!!

Do not stay here. I was sent here on business corporate travel. And had recently had them removed. This motel is nasty and not up to par for anyone. Again, for the amount I seen they are charging, go somewhere else. I would never bring my family here

Do Not Stay in This Fly infested nasty Hotel

Kitchen with no utensils, no sponge, no towel, no pots. Why have a kitchen??? No lamp by bed, just three recessed lights in the ceiling that all turn off or all turn on. Tiny tv (although we don’t even watch). No top sheet, pillowcases inside out... no hooks on bathroom door. Not even a paper cup!!! Ugh.

OMG 4.5 stars???

Thinking about staying somewhere in or near Little Rock, Arkansas soon? I chose WoodSpring Suites for my stay. Let me tell you about it. 
The lobby is a hole in a wall. No chairs. The guy- Steve- who checked me in- nice enough guy. In fact, I don't really have anything bad to say about the staff that I have interacted with. Nice. Not overly helpful, but not rude at all. Nice, & friendly people.  
We get to the room... First thing I notice is that there is like nowhere to put clothes. There is 1 dresser with 3 shallow drawers that the TV is on. That's it. Not enough drawer space for my mom & I to unpack for our 11 night stay. This is an EXTENDED STAY HOTEL, yet no room for clothes. Then they have this bar to hang clothes.... 3 hangers. No curtains on the windows. Just blinds. No chance at a dark room at 7am. We did get a room with a stove top, microwave, & full fridge. The microwave can not be used by any person shorter than 5'9", it sits at the same height as the top of the fridge. The fridge doesn't open all the way because it's jammed against the wall so tight. 
Bathroom: 2 towels, 2 washcloths, 1 bath mat. The sink has no extra counter space around the sink. There is a shelf above the one and only towel rack behind the toilet- that is also about 6 feet off the ground. No hooks- nothing. No place at all to hang a hand towel, your bath towel or robes. 
Beds: sheet set, blanket, top cover sheet, 2 crappy pillows per bed. 
1 small table, 2 metal & plastic chairs. 
No lamps anywhere. No blow dryer. No iron.  No extra roll of toilet paper. No toiletries. Forget coffee maker. Lol. 1 small bar of soap. No TV guide or instructions on how to use the remote\tv. No phone book, or "local guide". No phone. No ice maker or ice trays in the freezer. Nothing in the Kitchenette to assist in making food in any way. No art on the walls. Beds aren't attached to anything so they move. Walls are paper thin. They won't give you extra towels & if you want any of your towels or linens washed you have to pay extra. 
BUT WAIT! I HAVEN'T EVEN GOTTEN TO THE GOOD PART YET!!  Had this been the only issues- I'd have given 3 stars & moved on. But noooo. 
Night 4 of our stay we get to the hotel after a long day, walk in our room to find all of our stuff- covered in ROACHES. Not like 1 or 2. Tons. Like hang out & pose for pictures quantity. In the drawers. In the bed. On our bags. Everywhere. So I call the front desk (from my cell phone). Ashley is sweet. She gets that I am grossed out. Tells me they only have 1 double room left, & I can come down get a key & check it out. If it won't work the only other options are to split us up into separate rooms. 
I go check out the room. I find only 1 dead roach, so we agree to move. 
I go back to the front desk, & let them know it is acceptable. I also let them know only 1 of the beds is made. The other just has the linens sitting on it. As they kinda seem frustrated that whoever was supposed to make the bed didn't make the bed... And talked about it a little... But didn't offer anything else, I said I would just make it. They were just fine with that. No offers to help us move rooms. No offers to finish making the bed or make sure the room was clean. Whatever. 
I go to #RoachRoom & help mom finish packing. We moved rooms between 11:30-12:30 that night. When we got to the new room, I started making the bed & realized there were no blankets, just sheets. So as mom showers off the ickiness of the #RoachRoom I go back downstairs to get a blanket. But they are closed. They close at 10pm. So I have to call corporate, who calls the night attendant- Steve who comes & brings me a blanket. He says "I thought you said there was stuff on the bed" I replied "I was looking for roaches, I didn't stop to inventory the bedding. I didn't realize I was supposed to at the time" 
Back to the room. Mom is getting out of the shower. I look in just in time to see "Rock out with your cock out" written in the steam on the mirror from the previous tenant.  Mom points out the mold all over the toilet. Eewww. 
Next day she washes all our laundry... $2.00 wash. $2.25 to dry. Not one single chair or table to fold clothes on in their "laundry room" 

Pretty much everything is stored in the fridge now. This place is NASTY.  #WoodSpringsSuites shouldn't be allowed to charge anyone to stay in these conditions. 

So... That's my review. I can't share pictures on their Facebook page... 🤷 I wish I could share the VIDEO of the roaches CRAWLING IN MY BED.

Extended Stay America Select Suites - Little Rock - Southwest

Main amenities of the hotel

Location

Available rooms

Location

Description of the hotel

What other amenities are there?

General

Accessibility

Services and amenities

Meals

Internet

Recreation

Parking

Pets

Health and Safety Measures

Policies

Check-in terms and conditions

Paid on the spot

Payment