Name: Comfort Inn & Suites
Address: 401 7th North St, Liverpool, Liverpool, Liverpool, NY 13088, United States of America
Rating: 9

Shopping on site

Computer

24-hour reception

Elevator/lift

Smoking areas

Smoke-free property

Newspapers

Express check-in/check-out

Television in lobby

General

Room service

Indoor Fireplace

Rooms

Accessibility features

Wheelchair Accessible

Accessibility

Laundry

Safe-deposit box

Services and amenities

Coffee/tea for guests

Breakfast

Vending machine

Breakfast/lunch to go

Meals

Free Wi-Fi

Internet

Multi-language staff

Languages Spoken

Parking

Business center

Business

Fitness facilities

Sports

Pets allowed

Pets

Personal protection equipment for staff

Extra decontamination measures

Personal protection equipment for guests

Contactless check-in and/or check-out

Individually packaged food

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Hancock International Airport

Comfort Inn & Suites

Liverpool

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

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24-beds

25-beds

26-beds

27-beds

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3-beds

30-beds

31-beds

32-beds

33-beds

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35-beds

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37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Thank you hotel manager Pat, General Manager Rob and staff for making our stay at Comfort Inn a pleasant and comfortable one. You were able to arrange to have several rooms reserved for us on the same floor and to make adjustments at the last minute. Our rooms were clean and comfortable. Having a microwave in the room was also a nice feature.The breakfasts offered were a nice selection of hot items: french toast, sausage links/patties and cold items: cereals and fruit to mention a few. The children especially enjoyed the make your own waffle station. A special mention again to Pat who arrived several hours ahead of her shift during a snow storm in the Northeast to make sure the hotel guest's needs were taken care of. Our family thanks your hotel family.

Family comfort at Comfort Inn-Liverpool

The Comfort Inn Liverpool is our favourite Choice hotel when we travel for a short weekend. Its location is perfect for shopping and finding nearby restaurants. 
The place is clean, the king size bed comfortable with very soft sheets and a top quality continental breakfast with a selection of cold and hot items. What makes this hotel a 5* in our opinion is the staff, the warm, cheerful and friendly welcome from Pat at check-in, the chef and hostess who make sure there's always hot coffee and the food is restocked, and a clean and comfortable room. We look forward to our next stay.

Great stay

Pat at the front desk was awesome and very helpful.   Somehow we were booked twice & she was able to correct the issue.   She was very patient the whole time and very friendly.   Christine in the breakfast area was very friendly also !

Had issues with booking this hotel, somehow we were booked twice.   Pat at the front desk corrected the issue.

This is a very clean and comfortable place to stay.   They have a wonderful breakfast buffet hosted by Christina.   I get around with a cane and Christina was always willing to help me get comfortable in the eating area.  

Great breakfast

Perfect overnight stop on a 1,200 mile road trip! Clean, comfortable bed with outstanding pillows. Fantastic breakfast, solid coffee and unexpectedly delightful Hostess Christina who will make you feel like your spirited, kind-hearted, nurturing grandmother just made a hot breakfast - just for you - with great care.

Perfect stop to Rest and Re-fuel!

Stayed here on the way to Cooperstown, NY for my son's baseball tournament in July 2022.  Initially, everything seemed to be in order.  I didn't inspect our initial room until after dinner, around 9:00 PM as we were getting ready for bed.  The sheets were stained and dirty and did not look like they had been changed after the previous guest.  Additionally, the tub/shower was dirty with hair.  I made my way down to the front desk where the staff was apathetic and offered me an alternate room but did not apologize.  The second room appeared to be cleaner but as it was later in the evening, I did not inspect it as thoroughly.  

Breakfast the next morning was acceptable but limited in scope and selection.  All in all a very disappointing stay.  I was shocked at the review ratings and recommendations after my experience.  Will not return.

Dirty room, apathetic staff, disappointing stay.

Breakfast is amazing, staff are friendly, and James at the front desk is very helpful. He goes above and beyond. The beds are extremely comfortable and the lobby is very welcoming. One of the best Comfort Inns to stay at.

Overall satisfied

The staff was extremely friendly. Everything was so clean in the room and no worries all the amenities were available. It was a non-smoking room and smelled fresh and clean. The desk was available. The room was perfect. The best part of my stay was in the morning meeting the owner, who approached us and asked if there was anything he could do additionally, as he saw one of her in the party and had surgery. This is when I decided I was going to write a review for the first time ever after that, we went to the breakfast buffet where Kristina and Lucius was gracious Hosts. Anything within their power they were quick to do and quicker to offer fresh eggs, sausage, toast, waffles, juices, all in a clean atmosphere with great conversation with the staff we will definitely be back. This is easy to get to right off 81 and easy to get to restaurants, or have deliveries. We have delivery within 30 minutes from two different restaurants at night time I couldn’t saving anything nicer but the best was the staff.

Easy to get to great staff

We were attending a basketball game and the stay here was perfect. The customer service we got from Manali in check in and when we got back after the game made our day. I am running the Syracuse half marathon in April and have already booked our room for here. Highly recommend this place.  The general manager we talked to on Sunday morning also made our day.  We felt welcomed and that is so important.

Amazing trip

We stayed in this hotel on Saturday, December 17th for one evening.  The experience was excellent from the minute we entered the hotel with a courteous reception welcome.  
The rooms were clean, the new renovations and artwork were pleasant to look at throughout the hotel.  The beds were exceptionally comfortable. The breakfast in the morning was excellent and filled us for our drive to NY city.  The kitchen eating area and front reception were clean.  
One of the staff, Lucious was especially helpful during breakfast. He was replenishing food in the kitchen when he saw I was looking for something. He came over without being asked and directed me appropriately.  I appreciated his astuteness and excellent response to my need. I would highly recommend this hotel if you need a great place to stay in the Syracuse/Liverpool area.

Comfort Inn & Suites

Main amenities of the hotel

Location

Available rooms

Location

Description of the hotel

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Policies

Check-in terms and conditions

Paid on the spot

Payment