Name: Wind Chase Inn
Address: 13156 North Hickory, Loxley, Loxley, Loxley, 36551, United States of America
Rating: 6

24-hour reception

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General

Coffee/tea for guests

Meals

Free Wi-Fi

Internet

Free parking

Parking

Pets allowed

Pets

Extra decontamination measures

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Gulf Shores Airport

Mobile Downtown Airport

Mobile Regional Airport

Pensacola International Airport

Wind Chase Inn

Loxley

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

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4-beds

40-beds

5-beds

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7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

It says check in 3pm, but,, you better be there by 7pm, otherwise you are cancelled and non refunded.. I left a review through Google Maps for this motel already but I feel the need to warn people. The picture is of the lamp cord hidden behind the bedside table, it was 2 totally different cords wrapped  spliced together with painters tape and some kind of packing tape, partially exposed. It's shocking. Our room phone was dead and never worked. Shower had good pressure, plenty of towels, bathroom had no trash can, the whole room had only one small can for all use. Fridge was large but dirty. Fresh from shower clean feet were totally filthy from walking on carpet. My family member was pulling long hair from his pillows and sheets, he has a buzz cut, and I have very short hair, so yeah, they weren't ours. Mattresses are ACME bricks. Air conditioner was good. Parking lot very very small, narrow. We have a small truck and it was a 3 point turn at least. There were people outside in the parking lot all night, mostly men really loud. It was very creepy. At check out, I told attendants of our issues, he seemed totally unconcerned, did not care at all.  So I left my Google Review, the owner responded publicly by calling me a coward, and said they only cared about claims that could be verified not anonymously, I made the claims to his face so..... So ya'll if you have to stay here, your best bet is the waffle house next door, it's cleaner they're nicer, and no personal attacks.

Beware! Save yourself, go to Daphne.

they were really well and nice, good quality awesome service and free Wi-Fi and amazing breakfast next door at waffle house   confutable beds working air conditioner works well good people shower works really well and free shampoo and conditioner free cups and coffee theses good gas stations on all of their Coners they have a McDonalds across the street and free ice machine and coke machine and if you're toilet is clogged, they will let you use the plunger they have annoying seagulls
   a couple miles from the beach and the the easiest way to get to Florida on the ramp and the battleship of Alabama. And if you get hurt the hospital is really close.

awsome time

I would stay here again. It is what it is-a clean decent room at a good price. Had recurring work in Gulf Shores and forgot about Spring Break. Prices almost doubled at our usual hotel. Motel # was $659 +taxes for 3 nights. Other places were sold out. We come to Gulf Shores bi-monthly and will stay here.  Easy access to Beach Express-price is worth the easy drive.  Raceway gas is next door with best gas prices in the area (and good coffee-lol)
Rooms are spacious, clean and quiet.

It worked for us

We stayed 2 nights and will definitely return when we need accommodations again while here. Key words.... clean and reasonably priced. Many areas for food, gas, groceries, I-10 Interstate and not far from Gulf Shores.

Great Value and Clean

Check in was the biggest hassle ever. No front desk agent should ever argue with someone. I called the hotel and asked if I could check in and he said yes, so I booked the room and when I got there he said I can’t check in til 3Pm. (It’s 5am and I’ve been driving all night) then my husband gets out the vehicle and oh now it’s a whole different story and we get checked in. Then the agent doesn’t know how to check us in, and calls the manager and she is yelling through the phone - and the dude was like “don’t yell at me cause I don’t know how to do something” well why is he working alone if he doesn’t know how to do something - so that’s managements problem due to poor training. I’ve been working in hotels for 13 years, in management and that’s was a horrible check in experience. Hotels + GREAT customer service = money and good reviews. Hotel employees should always treat guest like the most important person in the world. Not lie and catch attitudes. If you do that, you need to get out of the hospitality industry

Bad customer service

Call the better business bureau if you’ve been wronged by this place. I’m already in the process of starting a case. Had no ac or heat they said it was a plug issue (but I don’t work there why would I try to fix it) and woke up to roaches everywhere including bed. Told the staff they already knew because of an issue with pest control. Talked to a lady who said she was the manager but needless to say I wouldn’t let her manage anything ever she didn’t care at all about the issues. Asked for the owners number she gave me a random number and one that didn’t work how professional. But anyway contact the BBB they will have an open case on that place.

Roach motel (Literally)

Don't recommend staying here!! When we first got there the toilet overflowed. Called front desk and they sent someone to clean up the water and plunge the toilet. We were told not to put toilet paper in the toilet to put paper in the garbage can. Later the toilet overflowed again!! We asked to be moved and was told they were booked and no other rooms was available. When we checked out I asked for refund and lady got mad and said it wasn't their fault  we stopped the toilet up which was a lie. If you don't want to be swimming in water I highly recommend you not staying at this place!!

Toilet Overflowing!!

Have stayed at this hotel several times before on business but never with my handi-capped husband.  He has had double hip replacement, diabetes (thank you agent orange), nerve neuropathy in his feet from the diabetes and a few other problems.  He has a service dog because of these various problems.  When I requested a handi-cap room there was one available until I revealed that my husband had a service dog, then I was told that I couldn't have the handi-cap room because none of the handi-cap rooms were animal rooms. I told the clerk that it was illegal to refuse my husband the room because of his service animal and she called the manager Teresa trying to get permission to give my husband the room he was entitled to but Teresa suggested we try the Baymont Inn instead.   I hope I am spelling Teresa's name right when I name her in my complaint with the ADA along with this hotel.

Handi-cap Marine rufused handi-cap room because he has a service dog

Nothing fancy and it’s what we expected...clean and no frills. It’s a great place to stay so you don’t have to waste a day driving into the beach. Waffle House, McDonalds, Hardee’s all right there. Close drive to outlets in FOLEY. 

Cheap & great stop to beat traffic into Gulf Shores

The hotel is on the older side, but every time we stay here while visiting family we can count on a couple of things: The room will be clean, the staff will be nice, and there will be a lot of people there during the week. If seems to be very popular with work crews, so know that on some nights there could be loud groups hanging out near their rooms. We've never had any issues, but I am sure some visitors could be intimidated.

Wind Chase Inn

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