Name: Extended Stay America Select Suites - Lubbock - West
Address: 2311 W Loop 289, Lubbock, Lubbock, Lubbock, TX 79407-1633, United States of America
Rating: 7

Air conditioning

Elevator/lift

Smoking areas

Smoke-free property

Heating

Express check-out

Reception desk

General

Non-smoking rooms

Family room

Rooms

Accessibility features

Wheelchair Accessible

Accessibility

Laundry

Safe-deposit box

Services and amenities

Vending machine

Meals

Free Wi-Fi

Internet

English

Languages Spoken

Hiking

Recreation

Parking

Free Parking on Premises

Family/Kid Friendly

Kids

Pets allowed

Pets

Personal protection equipment for staff

Extra decontamination measures

Personal protection equipment for guests

Contactless check-in and/or check-out

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

West End Center

Lubbock Preston Smith International Airport

Extended Stay America Select Suites - Lubbock - West

Lubbock

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Last minute reservation for Texas Tech  graduation weekend. No normal amenities as any other hotels. It was very dirty, smelled did have clean sheets. This is more of a motel with kitchen efficiency. 

Last resort 

The GM Ms. Jaimie, Ms.Christina and Mr. Jerry. are very helpful, dependable and reliable, kind person we ever met. We are content and happy staying here. Near everywhere you looking for.  We recommended this place.

home away from home

Be warned, someone tried to break into our truck last night. 
Our room was ok. To be expected for a hotel that more commonly hosts guests by the week or month. The bathroom light was not working.ballast out or something.  
We slept and left. Served its purpose, but due to the two things above, will not stay here again when visiting family around LCU.

One night stay

I just needed a long term extended stay in Lubbock that was quiet and private to study and do some work. The place met my needs for space and amenities. What really made it work for me though was the staff. Nikki and Shelly up front make the place run like a Swiss watch. The embody professionalism and friendliness, always handling any issues with ease.
Jerry in maintenance is great guy as well. He keeps the place in shape and treats you like family.
There are occasional disturbances from other guests, as is to be expected in any inexpensive hotel/extended stay. But they get dealt with quickly to minimize discomfort to the other guests.

MVP Staff

This hotel is a total dump. I expected room service only every other week so I would not complain about the fact that the room was not clean. I borrowed a broom and bought cleaning supplies myself. For most of my stay the water was only lukewarm in the shower. The unexpectedly terrifying thing about this Hotel is that there is no one at the front desk after they close in the evening overnight until morning. The card in the room says that when the front desk is closed you can reach someone by dialing a special number. That  number reaches a hotel employee who is Most likely asleep and not thrilled about being awakened.  On several different occasions there was noise until 330 or 4 in the morning – people running up and down the halls screaming, loud music, and loud TV  and I could reach no one. If you are apprehensive about the level and the intensity of the noise and disturbance your only option is to call 911. I left early and would never stay in this hotel and strongly recommend Finding a safer and cleaner place to stay.

Filthy and terrifying

The customer service is above wonderful. Always willing to help in any way possible. Very quiet. Very clean.  Pets are welcomed  I don't want someone coming into my room so I don't mind my bed being changed. I made the mess allow me to throw away what I want.  If you want surrounded by people who are friendly and willing to help come stay here!

Affordable

Worst hotel ever!! Stayed three weeks and they never cleaned our room. Then charged us a daily linen fee. There were rat droppings on the mattres. Horrid customer service, all you will receive is an I’m sorry. There were multiple cars broken into. Never never stay here.

Tracy

Make sure to never leave anything of value in your vehicle. I've had tools and personal items stolen equally $2,500. The room my family and I stayed in was filthy. Urine stains with pubic hair around the toilet, dirty linens, the sheets smell like cigarette smoke and have burn holes in them (our room was non smoking) there was enough dirt, grime, and hair to make up a medium sized dog under the bed. I reported this to the hotel management staff and they apologize stating "on our walk through this must have been over looked or never looked at." The following day my family and I left the hotel for 5 hours, when we returned only the linens have been changed. That dirty dog was still under my bed, they didn't even attempted to move or clean under the bed and we could still see urine stains around the base of the toilet. So I refuse maid service and my wife had to clean up the past guest (s) filth.

Horrible

My Husband stayed for an extended period while working outside of Lubbock. Christina at the front desk is the best - always willing to help and has a great attitude - means a lot when you are away from your family.

Extended Work Stay

Very friendly and clean. Nice room size. Very accessible doors. Helpful staff. When I needed a new set of towels and linens they were easily replaced. Christina at the front desk was very helpful. I would stay again.

Extended Stay America Select Suites - Lubbock - West

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Paid on the spot

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