Name: White Birches Motel
Address: 17 Thorsen Rd, Hancock, Hancock, Hancock, ME 04640, United States of America
Rating: 6

Shopping on site

Air conditioning

Smoking areas

Smoke-free property

Heating

Gift shop

Television in lobby

Express check-out

Outdoor furniture

No elevators

General

Bridal suite

Non-smoking rooms

Room service

Fridge

Cable TV

Hairdryer

Shower/Bathtub

Bathtub

Shower

Wardrobe/Closet

Toiletries

Rooms

Accessibility features

Accessibility

Iron and board

Telephone

Iron

Services and amenities

Coffee/tea for guests

Vending machine

Microwave oven

Coffeemaker

Kettle

Meals

Free Wi-Fi

Internet

Parking

Beach/pool towels

Pool and beach

Fax and copy machine

Business

Kids' TV Networks

Kids

Pets allowed

Pets

Personal protection equipment for staff

Extra decontamination measures

Personal protection equipment for guests

Contactless check-in and/or check-out

Additional measures against COVID-19

Health and Safety Measures

Location

At the mini-hotel

Room amenities

The Hancock County-Bar Harbor Airport

Bangor International Airport

White Birches Motel

Hancock

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

This was our second stay at this motel and will continue to be our go-to when visiting family in the area, There has been a lot of renovations, the rooms and campus are comfortable and spacious. The value is well worth the reasonable price.

Very Satisfied

Nice, clean, large room with stove top for cooking and a sink for cleaning up.  Close to Acadia National Park.  In the morning the coffee in the office was great.  The lighting was very bright.  (It was all lights or none.). It had nice blackout curtains.

Nice stay.  Will stay here again.

The house keepers who does it all she’s amazing ! Goes above and beyond the rooms were spotless the Smell of clean always gets me she treated me with respect and accommodated me very well A+ Shyna see you again soon

Great place

Nice accommodations for our trip to Bar Harbor. This was nice enough for my group who just needed a place to sleep and shower, but the floors were so dirty we had to wash our feet before getting in bed. Staff was nice and very helpful.

Nice place to lay your head

The first time we stayed here in 2019, we must have had a brand new room. It was clean & adorable with a nautical theme. So, when we decided to revisit Maine again this year (2020), we booked White Birches again. What a disappointment. We must have received the oldest room in the place. As soon as I walked into the bathroom, there was a spider crawling across the floor; not a big deal as they can be anywhere, however, there was a large spider web with a spider in it in the corner of the room. After cleaning that out, it appeared back the next day. The rug felt dirty & I was completely skeeved out by the sheets.  Thank goodness I brought my own pillowcase.  After arriving home, I realized that I left my phone charger plug in the outlet behind the night stand. I called twice & they promised to check with housekeeping but no one returned my call either time. After the third time, they said that nothing was found. I know for a fact that I left it there & I told them that.  I had pulled the cord out, which came detached from the plug & then I forgot to reach behind & grab the plug. I specifically asked if housekeeping checked the outlet behind the nightstand & was told yes. I proceeded to tell him that that means that someone must have walked off with it. He could not have cared less. We love Maine & plan to visit every year but will NEVER stay here again & DO NOT recommend it!!

Disappointing

Place is a dump.   I usually disregard the best and worst reviews and find that places are in the middle.  This place is poorly maintained, dirty and seems like some of the rooms have people living long term.  Our room was dark, had no table or place to set suitcases. Additionally the outlet in the bathroom was shorted so they brought an extension to use.   No floor rugs or mat so the floor was very slippery as it rain for a day snd a half.  Our friends room had 4 LED ceiling lights that were so bright you needed to wear sunglasses while inside.   Their room has a table and chairs but no where to hang anything.   The rooms we’re supposed to be the same.  They both were filthy so I guess that counts.  

The staff was friendly but because of the poor condition and dirty conditions I would highly recommend you avoid this place 

Reviews and pictures hide the truth. 

Do not stay here . They are so dishonest. Had unexpected charges on my card after check in. We had prepaid through hotels.com. He just shrugged when I went in to talk to them  While talking to Hotels.com, their representative tried to call the front desk. I was standing in front of the employee while she called him and he ignored her call and refused to answer the phone even though I asked him to pick up the phone. In the end we checked out and ate the cost of one night. Room was misrepresented. Not nice at all and right on the highway. Very noisy.

A Scam

When I arrived, there is no one to check me in. 

They mention the key will be left, THERE ARE NO KEYS

I CALLED THE HOTEL FOR 2 HOURS THAT DAY, NO ONE PICKS UP

REFUSED THE REFUND

DO NOT EVER BOOK THIS HOTEL, I AM REPORTING THEM TO AUTHORITY

Lying through their teeth on the website, DO NOT BOOK DO NOT GO THERE, I AM REPORTING THEM

I’ll start by saying I have worked my whole life I’m commission sales and customer service. I’m even currently in the hospitality industry.  Always enjoyed “The Birches” when previous owner Dale had it. So my daughter tried calling to get a weekly rate. The guy who answered told her she can’t get a rate until the room is available and she books it. My daughter actually has a Hospitality Management Degree so of course she questioned him about that. Evidently, he couldn’t be bothered trying to explain because he hung up on her. Now, since I’m in the industry I realize this season has been a nightmare for finding good employees. After hearing stories from previous workers about the manager’s inappropriate behavior and reading reviews, it sounds like a new staff is greatly needed. The few good reviews I read, I’m guessing might have been guests who dealt with the owners instead of employees. As things stand right now I would advise not to stay there. Since I’m a Mainer I want to say something for the owners. If you are able to pay a decent wage and see all the issues that need to be addressed, reach out to me on this review or my Yelp review. I hate to see a small business in my community with so much potential, not succeed.

Appalled !

Tried to check into room 2x,both times office closed. 3 other cars tried too.  Went back to hotel following evening to obtain a credit.  Hotel staff was clueless, didn't understand our frustration and couldn't issue a credit.

White Birches Motel

Main amenities of the mini-hotel

Location

Available rooms

Location

Description of the mini-hotel

What other amenities are there?

General

Rooms

Accessibility

Services and amenities

Meals

Internet

Parking

Pool and beach

Business

Kids

Pets

Health and Safety Measures

Policies

Check-in terms and conditions

Paid on the spot

Payment