Name: Motel 6 Portland, ME
Address: 1 Riverside St, Portland, Portland, Portland, ME 04103, United States of America
Rating: 5

Air conditioning

24-hour reception

Elevator/lift

Smoking areas

Smoke-free property

Heating

General

Non-smoking rooms

Cable TV

Shower/Bathtub

Rooms

Accessibility features

Accessibility

Laundry

Services and amenities

Snack bar

Vending machine

Meals

Free Wi-Fi

Internet

Offsite parking reservations required

Parking

Fax and copy machine

Business

Pets allowed

Pets

Personal protection equipment for staff

Extra decontamination measures

Personal protection equipment for guests

Contactless check-in and/or check-out

Additional measures against COVID-19

Health and Safety Measures

Location

At the mini-hotel

Happy Wheels Skate Center

Fore River Sanctuary

Portland International Jetport

Sanford Seacoast Regional Airport

Motel 6 Portland, ME

Portland

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Hospitable staff,clean rooms, great people . Easily to access off the highway. Close to restaurants,walking distance. A lot of parking area even handicapped parking and accessibility.  A quiet hotel with clean linens. Will definitely return to enjoy another stay.

Very Accommodating

This was the worst hotel I've stayed in and my best friend and I have stayed in some sketchy motels on our road trips.  There were what I can only assume we're homeless people walking in to use the microwave and drink the free coffee.  There were shady people loitering in the parking lot and lobby.  There was what I believe to be a social worker filling out forms with and handing out food and supplies to homeless people in the lobby.  When we arrived the bathroom floor was wet with human hair spread out over the floor.
 We heard banging numerous times throughout the night.   Neither the sink nor tub drained, the window sill was falling apart, the deadbolt did not work properly, and the room smelled like urine. 
We did not feel safe or clean.  We couldn't run out of that dump fast enough the next morning.

Burn it down, start over

This was the most disgusting hotel that we have ever stayed at. Much deferred maintenance,  we didn't feel safe,  other guests were disruptive. We understand that in August the prices go up, but the price that we were charged was more the second night than we have ever paid in this city, including waterfront rooms. Please pay a little more and stay somewhere else, even a non branded  location would be a better stay.

It could have been worse

Friendly staff, very clean room and a really good price. Definitely will stay here again when back in the Portland area. Accommodated special requests without any problem. Service has declined so much in the COVID time, but not here for sure.

Great price and very friendly staff

I reserved a non smoking room, but when I checked in, there were no non smoking rooms available. So I had to sleep in a smoking room, which was gross. 

Garbage bags in the hallway, mold in the showers, cheap peeling laminate. People hanging around all night and selling drugs in the parking lot. 

Do not stay here. 

Worst hotel I’ve ever stayed in 

I have stayed at very nice Motel 6s in the past. This one was dirty, smelly, the bathroom sink was clogged and the shower drained very slowly. I couldn't check out fast enough! Wouldn't recommend to anyone.

Wow, that sucked

My first impression of the place was this place is extremely safe and hotel staff were decent. Oh was I wrong! The Motel 6 in Portland, maine is anything but perfect. Staff will kick you out for defending yourself against unwanted sexual harrasement. They will watch it happen and not even do anything. Then, staff started talking behind my back when I went to report illegal drug smells coming in all my rooms I had switch to. The night staff amer tried break into my room one night just see me naked not even giving me chance to change my clothes so I'm stuck in the hallway on camera with blanket around me. Constant men and women yelling in hotel and drama that has you scared going lose your life. Cops constantly coming and one guy even committed sucide. But manager wanted shut  anyone up about it if they knew. The room where sucide happened basically got cleaned and ready be used again. People sell drugs and men prostitute/human traffick women. Staff don't listen to any of complaints I issued about my safety. I got three complaints issued at me for no reason other than fact I was talking to my fiance calmly about why we need get the heck out there. Complaints were that I was threatening people ext. Then, on top of it the main manager day before we left got in my face and told us we we're ones who damaged the room and we were ones that caused the ant infestation. The whole experience is unbelievable and don't stay there it's not worth it. Also, don't bring children there cause it's not safe. Go somewhere else!

Hotel stay from February 2021-May 2021

I stayed at the Motel 6 in the Portland, Maine area in October 2020. I had traveled from several hours away in order to take a scheduled professional certification exam the following morning. I checked into the hotel around 10pm and settled in to review my books and study materials one last time before the exam. My boyfriend and I texted one another around midnight to say goodnight and a few minutes later (as I was sitting on the bed studying) I heard someone come to my door and insert their key card. On the second attempt, the door unlocked and the person entered my room. I was extremely alarmed given that 1) it was past midnight and no one (except myself) should have been able to access the room 2) I was traveling solo as a female and 3) we’re in the middle of a pandemic.

I immediately shouted at the person to leave. I called the front desk using the hotel room phone to report the incident but no one answered. I went downstairs to the lobby to speak with the desk attendant. I explained that someone used their hotel key card to unlock my door and enter my room. I requested an explanation because I was shocked that someone could unlock, open and enter my hotel room door with their key card after midnight, in the middle of a pandemic. I was traveling alone and had an important certification exam the following morning. No one, except me, should have been able to unlock my hotel door and enter my hotel room. Period. It was the hotel’s responsibility to provide safe and secure accommodations, which they were unable to do. They offered no explanation for the incident and provided no alternatives (i.e. relocating me to a different hotel room in case there was a problem with the lock on the door). 

I communicated to the desk attendant that I did not feel safe staying in their hotel room, said that I would be leaving the premises and requested a refund. The attendant explained that only a manager could issue a refund, and because no manager was on duty at that hour, I would have to return the following day to request a refund. I acknowledged that I would return the following day to speak with the manager, and verbally communicated to the desk attendant that I would gather my belongings from the hotel room and leave the premises within 5-10 minutes because I did not feel safe staying at their hotel and deemed their services unsatisfactory. When I left the premises the desk attendant acknowledged my premature departure as I left through the main entry/exit door approximately 30 minutes after the incident occurred (which would have been recorded on the hotel security cameras). At no time did the attendant indicate I would need to provide written confirmation of my departure in order to receive a full refund. 

After I completed my certification exam the following day, I spoke with the manager over the phone about the incident and asked for a full refund. The manager claimed they would look into it. I reported the incident to the local police department. I also reported the incident to the Better Business Bureau. I refused the charge on my credit card, providing documentation that I was traveling for business purposes and providing an invoice from the replacement hotel where I stayed that evening. Additionally, I was faced with undue stress in the middle of the night, before an important professional exam, visiting three additional hotels before finding a replacement hotel (due to new policies with hotels because of Covid). 

The merchant issued the following statement to my credit card company when I refused the charge:
“There was no complaint from the guest during their entire stay… This is a fraudulent complaint - the guest is lying to get their money back.”

When my credit card company requested additional information about the situation, the hotel staff checked their security cameras and confirmed that a man went to my door and entered my hotel room at 12:15am. 

The bottom line: I would not have left Motel 6 at 12:30am before an important professional certification exam if it weren’t for the security breech incident that occurred. It was the hotel’s responsibility to provide safe and secure accommodations, which they were unable to do. 

Regardless of this information, they refused to issue me a 100% refund.

I am deeply disappointed by the hotel personnel’s remarks claiming that I stayed the entire night without complaining and lied in order to get my money back. This type of response is not what I would come to expect from a professional establishment. 

Do yourself a favor and avoid this establishment at all costs.

Save yourself the headache; Avoid at all costs

Very well maintained property with a friendly staff and clean accommodations. Only downside was the price, which I felt was a little high for Motel 6. Other hotels in the area were either sold out or not selling rooms due to COVID.  Other than that had a great stay and would recommend.

Excellent with a caveat

My fiancé and I loved our stay here. It was a great elevator building motel 6 building. Lobby, hallways, and room were clean and the staff was amazingly friendly and accommodating. Gretchen at the front desk was very attentive to our requests and was always willing to help. The location in Portland was the cherry on top - very close to 95, downtown, and local breweries and restaurants. 

Motel 6 Portland, ME

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