Name: Wisp Resort
Address: 296 Marsh Hill Road, McHenry, McHenry, McHenry, MD 21541, United States of America
Rating: 6

24-hour reception

Elevator/lift

Smoke-free property

Television in lobby

Terrace

General

Rooms

Laundry

Safe-deposit box

Services and amenities

Restaurant

Snack bar

Meals

Free Wi-Fi

Internet access

Internet

Tour assistance

Tourist services

Picnic area

Recreation

Parking

Swimming pool

Spa tub

Outdoor pool

Pool and beach

Conference Hall

Business

Tennis court

Fitness facilities

Sports

Extra decontamination measures

Health and Safety Measures

Location

At the resort

Room amenities

Funland

Wisp Resort

Adventure Sports Center International

Morgantown Airport

McHenry

First time skier: 

Overall I had fun, but the Terrain slope lift operator (bottom) was absolutely terrible. Yelling at people for how they used the lift without any indication on proper usage. I tried to ask for advice and also got yelled at despite announcing I was new to that lift style. Most workers for the resort were ok and nice, but a handful resorted to yelling and anger even in the beginners area. 

Fun but stressful due to operators 

The main lobby looks nice, but past that it is out dated and grungy. We left and got a refund because the room was so bad.

How bad? The main entry light was falling out of the ceiling. The bathroom light was missing a cover. Water damage on bathroom ceiling tiles and wall without repair. The wall in the main area had active water leaks with bubbles in the paint. A smell of something like mold/mildew pervaded the room. There were dead gnats all over the bedding.

Please save yourself the heartache of trying to find another place at the last minute. It is gross. Do not book here.

No go, book somewhere else.

Was there with a group/conference. The place is clean but thats pretty much all I would say good about it. The room was old, hot and smells. The food wasn't good. Would not stay here. Better to get an Airbnb like a lot from our group did. 

Poor

While the lodge is in need of a significant update it was clean and above all else the staff were top notch.  Everyone from in the Lodge to on the slopes were friendly, kind and accommodating. Expect resort prices for food but plenty to choose from.

Perfect if you are there to be in the slopes.

This “resort” is really sad. Pool is freezing, hot tub is broken (and there is only one for an entire ski resort), house cleaning doesn’t happen unless you request it. There is only one outdoor fire pit and it’s not lit until night. Only one fireplace inside the lobby. Food is cafeteria food (think pre-packaged breakfast sandwiches that are microwaved). There is no coffee shop or anywhere to order eggs in the morning. Kids had to choose between hot dogs, pizza, and craft mac n cheese for every meal. Long lines at the lift (like, a 45 minute wait). Not to mention that it’s dirty. Avoid at all cost. 

Sad and run down

The room: It was a decent size and had a microwave, mini fridge, and sink. We had a couch and an ok bed. The AC didn't work great and the room felt muggy even with it on full blast.

Construction: No one warned us when we checked in that they were replacing the roof... right above our room on the top floor. The went until 5pm on Friday and were back at it before 8:30am on Saturday morning. It was so loud it felt like they were hammering into my skull. And the ladder was right outside our window so occasionally we'd see someone going past. 

Breakfast: Left a lot to be desired. It was all pre-made, thawed things like muffins, some instant oatmeal, and either a banana or orange. Nothing with protein or really fresh.

The hotel: Definitely dated and could use a good spruce. There didn't seem to be AC in the halls for the rooms so as you went up three floors, you could feel the wall of heat. 

The service: The woman working the front desk when we checked in was amazing. The 3 ladies ahead of us were extra and she had more patience than I'll ever possess. 

The location: Great for a weekend adventure for our anniversary. Easy to get to the creek for kayaking, great food nearby, and some lovely hikes.

Just Meh

The Lodge at Wisp is extremely run down…broken ice machines, outdated and worn interior, plumbing in reverse, extremely limited food service and the free breakfast is about what it is worth…previously frozen chemical filled muffins, fake cream cheese, instant oatmeal, etc. Most services closed, housekeeping is on existent. We gave up after about an hour wait for a hair dryer. 

The Fantasy Valley golf course is just as awful…almost unplayable…flowering clover in the fairways and grass in the sand traps…just awful.

Avoid  at all costs

Research what is open on the days you are visiting between the slopes, snow tubing, restaurants, store hours, all of it. It changes from day to day. 

The food options in the hotel are so overly priced for what’s worse than fast food standards. If you want anything decent, you’ll have to leave the hotel. The hours of the places within the hotel are ridiculous too, they close between 5 and 7pm. 

The pool was murky and there were clumps of hair floating around, dirt, mud and all kinds of gross stuff allover the floor surrounding the pool. My kids didn’t even want to swim again after one night of hanging out at the pool. 

The tub/shower in our room was clogged and it would flood up when we tried to shower for a couple of minutes and the water barely got warm. 

When we arrived in our room, the floor definitely hadn’t been vacuumed; there were remnants of food from the previous  people on the floor.  

When I made the reservation online it said that we would get one free lift ticket or a free lesson and when I inquired about it over the phone after I booked our reservation, they said no, that wasn’t right. 

No housekeeping at all. Mostly kids that work here so there doesn’t seem to be a lot of pride in job performance or attention to detail. 

This place is not worth the money it charges, not even close. I suggest spending your money somewhere else if you are staying for more than one night.

Overpriced, misleading marketing, rundown, poor food options and pool and pool area is disgusting

Not impressed. First night in our room we had noise makers until after 2 AM. Second night the AC fan was on low all night. Accommodations were okay but we won't be back. Flooring was stained and looked dirty. Breakfast was a far cry for a nutritious and protein filled selection. It had too many carbs and pastries. No hot food was offered and what was offered seemed stale. The stairwell on the second and third floor had a stench which seemed to linger. The mattress was well used and needs to be replaced with 
a firmer mattress. Our room did not have any unpleasant odors.

Enjoyed the outdoors. Fun with the Alpine coasters and chairlifts. Beautiful setting.

Staying here now.  I can’t fall asleep because of all the noise - people running around and slamming doors.  You can literally hear the people talking next door as if they are in your room.  I’d call downstairs to complain but the phones aren’t working in the entire hotel.   This place needs a serious upgrade.  Old old old.   Looks like something out of an inexpensive 90s motel.  One of two TVs doesn’t work.  Fixtures don’t match the holes in the wall and look like no one bothered to patch the wall when the toilet paper holder fell out and had to be replaced.   Its nice to be on the slope but I would not stay here again until it’s had a major facelift with new blankets at a minimum (found some hairs in the fleece blankets.  What hotel uses fleece?  So dirty)

Wisp Resort

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