Name: WoodSpring Suites McKinney
Address: 3401 N Central Expy, McKinney, McKinney, McKinney, TX 75071, United States of America
Rating: 7

Air conditioning

Elevator/lift

Smoking areas

Smoke-free property

Heating

Express check-out

General

Non-smoking rooms

Fridge

Family room

Cable TV

Shower/Bathtub

Rooms

Accessibility features

Wheelchair Accessible

Accessibility

Laundry

Services and amenities

Vending machine

Microwave oven

Meals

Free Wi-Fi

Internet

Free parking

Free Parking on Premises

Parking

Fax and copy machine

Business

Family/Kid Friendly

Kids

Extra decontamination measures

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Room amenities

Dallas Love Field

Dallas/Fort Worth International Airport

WoodSpring Suites McKinney

McKinney

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

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3-beds

30-beds

31-beds

32-beds

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34-beds

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37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

My stay with WoodSprings Suites has been really good. I have enjoyed my stay, I owe some of that to Ms. Cecilia. She has done an amazing job in helping me with my stay. I started staying in November 2023, I am here on business. Because of her professionalism, her attentiveness and prompt service, I have decided to continue my stay here for the duration of my job.  Adam

Great Service

I had a room reserved for October 1st. At 1:30 in the afternoon, I was 20 miles away from arriving at the hotel, I received a phone call from them, saying they could not accommodate my reservation. They offered to push back the reservation by a day or cancel it without a penalty.

I was stunned by the audacity of the hotel. *I* was not trying to cancel the reservation at the last minute, *they* were. How dare they even mention any sort of penalty.

After expressing my discontent at the prospect of a cancellation fee, I asked why the reservation was cancelled. I was told some of the rooms had been flooded and couldn't be occupied.

Okay, I get it. I'm not sure how they determined who got a room and who got a phone call, but since it was early afternoon I had some flexibility. I asked if they could move my reservation to the WoodSpring in Plano, 12 miles down the road. The young woman I was speaking with said they couldn't.

So WoodSpring Suites in McKinney canceled my reservation 90 minutes before check-in, tells me they are nice enough not to charge me a fee, and won't move my reservation to the next closest WoodSpring 12 miles away.

I would have ripped into them, but I'm confident the woman who called is a weekend staffer, not an owner or manager. She had to do the dirty work the owners and managers couldn't be bothered with doing themselves.

Don't stay at WoodSpring. I didn't. They don't care about you or their own employees.

Just don't.

PROS:  soft beds / bathtub / quiet / non-smoking / pet-friendly

CONS:  somewhat of a long-term stay for occupants / aged rooms / no coffee / extended check-in process / front office closed over weekend / short- term pet fees were ridiculous compared to long-term tenant fee 

Just OK; don't expect perks

There was a live roach on the bed and sheets were unbelievably stained. There was a dead roach in the corner and long black/brown hairs on floor in bathroom. Skip this place!  The place seemed secure enough with good lighting in the parking lot but not enough pluses to overcome the negatives. 

Not a good place to stay.

Long story short, I live about a mile away from this Woodspring, Last week, my drain pipe clogged up and turns out it was broken and needed some extensive work to repair it. It was about 9am when I realized I was going to need a room since I couldn't use water in any way at home. So I got online to find a room somewhere nearby, and based on the rates I called for a room at the Woodspring. 

I called the number for the hotel and pressed 1 to make a reservation. As I'd looked online for the details, check in was at 3pm, and I was hoping this location had a few empty rooms so I could show up early. Ya know, for water reasons.

Benj from the call center picked up. She's energetic. If you get Benj you're lucky, she asked me a few things more than once to confirm. I mean, I told her what had happened with the water, and was needing to get a room asap and all that. The thing is, checking in early if there's not a room could get expensive. And it's not always possible, 

After a few minutes on hold Benj came back. There were some rooms that had been vacant for a while and were ready. That being the case there wouldn't be an early check in charge. Benj told me just to get with Cecelia and say what was going on. Easy peasy.

Cecelia was amazing. She really made me feel at home when I came in, told me where everything was at, I felt like a houseguest. This place is generally for longer stays, but you can stay for a night. It's affordable, the vibe is extended stay which is kinda chill, and if you're just passing through, it's on the quiet side, and not too far from Denny's and Waffle House. 

Whether it's for a night, or a couple of weeks, park your butt here at the WoodSpring in McKinney. You'll get a lot of cool channels, a hot shower (jiggle the bottom of the tub faucet and that turns the shower on), and friendly people up front. There's plenty of cool stuff to do nearby, have some fun! Cecelia will make sure you feel at home when you're there.

They're Good To You

The staff here is really nice. Cecilia the front office manager is a sweet heart and funny. She always makes sure that you're taken care of. You can tell she genuinely enjoys her job and puts in more than 100%. Anytime something needs repairs maintenance is on it ASAP. They do a great job keeping the common areas clean. The location is right off the freeway and close to everything you would need...even Buc-ees. It's pretty quiet even though it's next to the freeway. I would definitely stay here again. Out of all of the extended stay options Woodspring is the cleanest and most reasonably priced than other extended stay brands. I never felt unsafe like you would at some other places that seem to draw in the sketchy crowd. They do a great job keeping the riff raff down. I'd definitely stay here again.

Best Extended Stay

WoodSpring Suites McKinney bills itself as an “extended stay hotel”. They keep prices low by keeping frills to a minimum. A two burner stovetop, a full sized fridge/freezer, a microwave, and a large single basin sink come standard. Bed and bath linens are provided. Cooking/eating utensils, however, must be provided by the occupants. Dishwashing cloths and detergents must be also provided by the occupants. We found a bar of hand/body soap in the room upon check-in but no hair products were provided. Others may take issue with what I outlined above, but, as noted, they keep prices low by keeping frills to a minimum. There’s a Target and Walmart just up the road for folks to pick up travel size shampoos, conditioners, dish soaps, inexpensive pots/pans/cutlery/plates/bowls and whatnot. It all averages out in the end. Less than $90 a night for no-frills at WoodSpring McKinney, or $129 or more per night elsewhere for more frills. 

We found our room and linens to be clean and the heating/cooling unit kept the room at a comfortable temperature. We could hear some traffic noise from US-75 (setting the fan on the HVAC unit to “always on” balanced that out), occasionally someone would slam a door, and the guests four rooms down the hall had a noisy child that we could hear every so often. All in all, the noise that made it into our room from outside our room was typical of what one might expect during a hotel stay. 

I have no complaints about our one night stay and I’d stay there again if we’re ever looking for a place to overnight in the Allen/McKinney/Frisco area.

Clean room, outstanding value

This place was close to where I needed to be and that’s it. The place stinks, is dirty and people were partying all night. And no staff onsite after 10??? Do not make a reservation here.  

It has the ambiance of a run down homeless shelter.

Not again

Terrible experience! I stayed here for a month since my apartment had flooded and it was close. The first thing I noticed is the rudeness of the staff, but one individual particularly was the manager, I'll get to that part. The room was very clean, and cleaning staff were very polite, I didn't realize they don't change out towels, sheets, etc until I ask the front desk. Which is an issue because they are hardly ever there and you have to call them on the lobby phone. This happens very, very often. I was told these get changed biweekly and if you need extras, from the two towels and two washclothes it cost $10, if you need them to change sheets, towels, trash, prior to schedule it is $28. They do have plastic wear for purchase only, but they at least didn't charge me for extra toilet paper. The beds are on some type of wire spring popup frame, not comfortable at all. The trash was disgusting, people had trash bags out in the halls, just gross and the smells. One of my biggest issues I had was the mail, I never got my car registration I had ordered online, it just so happen to expire that month, ugh. A lot of people get mail there and I had ask before doing it, but they just never came and I had to go pay $6.50 to get replacement. There was another family that the manager was very rude to that had a similar issue, the husband's military stuff/money didn't come in.  Oh, and the only reason I know what his missing mail even was, was because the manager announced it. She handled that so unprofessionally and this family with mom holding her baby were getting reamed in front of everyone in the lobby. Took everything I had not to say something to her and tell her to just shut up. I mean they are paying to stay there.

I love this place, great staff, good clean room.  The only problem that I have is beyond the control of the staff, neighbors doors slam a lot on my floor, but other than that good place to stay if you need a place to sleep.

WoodSpring Suites McKinney

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