Name: Quality Express Inn & Suites
Address: 161 Hospitality Lane, Mineralwells, Mineralwells, Mineralwells, WV 26150, United States of America
Rating: 6

Air conditioning

24-hour reception

Smoke-free property

Heating

Express check-in/check-out

Garden

No elevators

General

Non-smoking rooms

Family room

Shower/Bathtub

Rooms

Accessibility features

Wheelchair Accessible

Accessibility

Laundry

Services and amenities

Vending machine

Meals

Free Wi-Fi

Internet

Picnic area

Recreation

Free parking

Free Parking on Premises

Parking

Swimming pool

Pool and beach

Fax and copy machine

Business

Family/Kid Friendly

Kids

Pets Not Allowed

Pets

Personal protection equipment for staff

Extra decontamination measures

Personal protection equipment for guests

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Wood County Airport

Quality Express Inn & Suites

Mineralwells

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Basic clean hotel. The TripAdvisor description states free breakfast but owner Raj stated he doesn't offer any longer but offered me coffee and a honey bun in the morning.  That's OK as Cracker Barrel is only .2 miles away. Room is clean and well stocked but slightly outdated. For $50 a night it is a good deal for basic accommodations. Only complaint is the cigarette smoke smell inside the hallway and entrance foyer, but my room had minimal odor.

Basic accommodations at a good price...nothing more.

My girlfriend and I stay here when I am working in the area. We usually arrive late at night and are ready to crash so I can e ready for work in the morning. Usually get checked in by the owner, who is a foreigner with not so pleasant personality. They have hired a new lady to work the front desk at night recently. She's always smiling and will chat with you while checking you in and actually make you feel welcome unlike the owner. I believe she said her name is Renee and she tries to take care of the guests here for a change. When we have gotten there at night, she's also usually cleaning things in the lobby or out front. This place has needed someone to do that for a long time. Now if they just get the old lady and young boy that do housekeeping to clean like she does and smile even half as much as she does, they'd be heading in the right direction. Oh, and get the grumpy owner to just stay away.

Needs help

Checked in to the room Thursday evening. Rooms were suppose to be non smoking, but there was lingering smoke odor in the first floor entry and hallway. On the way to our room, notice there was an ice machine in laundry room, but had a sign "out of order", asked owner/manager, he said if you want walk down road to another motel to get ice.  Once we opened the door we smelled smoke in the room. We requested to move to 2nd floor room, since they were non smoking rooms originally. On about the 2nd or 3rd day, started smelling smoke in hallway on the second floor. Only personnel that we saw was the house cleaning crew. Also the website mentions breakfast , but we're told they could not serve a breakfast do to health rules. There was not any coffee or coffee pots in rooms, some had iron and ironing boards, our room on first floor had neither. Not satisfied with service,

Memorial trip.

Check-in was easy and when I got to the room I tried the remote and it didn't work. There was no phone in the room, so I used my cell to call the front desk and she said that she would give me some new batteries if I would come down and get them, as she couldn't leave the desk. I did that and to my surprise she followed me up to make sure that it worked. The bed was comfortable and the room was fine, just no phone or clock. For the money it was fine.

Dead Remote

Stayed over night for a wrestling tournament for my son. Condoms in the vending machine. People having sex in the hot tub when I walked my kids to the pool. Blankets were old pillows were stained and gross floors were stained and disgusting. There’s a strip club next door and I guarantee a few hookers you could hire for the night and well get your protection from the vending machines. Breakfast well I wouldn’t know bc I wasn’t feeding my kids there. No pets allowed but the owner I guess has a huge pit bull it was sitting the lobby when I walked in and the lady told my kids not to go near it because it’s mean and grumpy.

Disgusting

We selected this hotel because of it's proximity to my husband's family reunion. The room smelled a bit but the beds were comfortable and it was quiet. The floor was in need of vacuuming and the blow dryer did not work. They advertised a free continental breakfast. All they had was Frosted Flakes, Fruit Loops, toast and bagels. There was no butter or margarine not was there any cream cheese. It was a little disappointing. The young lady that checked us in said the room price was 49.75 yet we were charged 55 by Expedia.

A little disappointing

The indoor/outdoor pool is nice and the breakfast was above average, with real plates and cutlery. First floor rooms are accessed by walking through the breakfast room, a very awkward access. Room key was balky; it took repeated tries for most entries. The rooms surround a very pleasant courtyard.  All rooms are touted as non-smoking; however my room had been a former smoking room and stank. There were cigarette burn marks at various places in the room. The A/C did not pull out humidity, so the place was stale and stinky. No ice machine on the first floor, I was told by the front desk, so she said she would get me some ice. 5 minute wait. For $100/night I expected far better than I got at this hotel. I have stayed in many Choice hotels, but will not return to this one until it's renovated.

mixed bag

My husband was working nights here and needed a place for the week that he could check into early and sleep during the day! This motel had a great weekly rate so we took it! The staff was great!!! All the gals, especially Edy, treated me and my husband wonderfully! I made a lot of calls to the motel and I was always greeted nice and helped! Edy always returned my calls and answered my questions! She was extremely helpful and courteous! The room was adequate...the bed wasn’t great but with a couple extra blankets it was ok. The pool and hot tub was nice! We will definitely stay here again if we are in the area!

Excellent Staff!

We recently stayed here for a family get away weekend. As the title suggests, I can't quite put my finger on why this hotel seemed ooky to me. It wasn't that clean: dirty rugs, the smell of smoke in the hallways, beer can all over the outside of the hotel, our room sink seemed clogged and wouldn't drain properly, and you can hear every little noise between rooms and in the hallway. The outer door to get in the hotel was never locked...anyone could walk through there. And yet....the other patrons were very nice, the beer cans were cleaned up, kinda, most of the staff were nice, and it was close to Blenderhasset island, our whole reason for coming. The breakfast could be WAY better though. And maybe lock that door. If I had a choice, I would pick a different place next time, but if we didn't have a choice we could probably stay here again.

I can't quite put my finger on it....

This place is utterly disgusting! I have stayed in some dives in my time, but this place! The people who said it was a clean place must have incredibly low standards or they are blind.  Had reserved a room,  upon checking in, I started to have doubts.  When we got to the room,  It smelled awful, so I thought we open the window air out the room while we eat! NOPE!!! The room still stunk, there's multiple stains in the hallway as well as the room.  I'm certain that I watched at least 3 drug deals take place in the parking lot. Ohh and hookers, they have hookers and a strip club across the street. IF YOU LOVE YOUR FAMILY, DON'T BRING THEM HERE.
Needless to say my family and I left!

Quality Express Inn & Suites

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