Name: Quality Inn
Address: 807 N. Davis Avenue, Cleveland, Cleveland, Cleveland, 38732, United States of America
Rating: 7

Shopping on site

Computer

24-hour reception

Elevator/lift

Smoke-free property

General

Room service

Rooms

Accessibility features

Accessibility

Safe-deposit box

Services and amenities

Breakfast

Vending machine

Meals

Free Wi-Fi

Internet

English

Languages Spoken

Parking

Indoor Pool

Outdoor pool

Pool and beach

Business center

Business

Pets allowed

Pets

Extra decontamination measures

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Cleveland Medical Clinic

Martin and Sue King Railroad Museum

Greenville Mid-Delta Airport

Quality Inn

Cleveland

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

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limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

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water-view

with-view

annex

basement

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1-bedroom

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not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

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pets-allowed

wi-fi

kitchen

Welcomed nicely after transfering from an unacceptable hotel in Choice Hotels chain. Given lower rate of vacated reservation  Even given a goody bag. Hotel was clean, comfortable and attractive. Felt safe with interior halkways.I would definitely stay again.

Safe, clean, comfortable

I enjoyed the service very much. Mr Hutton made sure I had extra toweksvas i requested and everything was easily accessible. I had new soaps and conditioners. Also breakfast was simple but warm. And the lobby well kept.

James hutton

I originally came to Cleveland to be with my boyfriend but his dorm would not allow me to stay, so we were desperate in finding a hotel nearby. Comfort Inn originally told me they were booked but double checked and found a room which was very affordable. This is a great room for the price. Very clean, good breakfast, quiet, and very polite staff. My boyfriend was trying to hook his xbox up to the tv & one of the staff had to come and set it up since it was a hotel tv and she was very polite. Would definitely stay here again!

Great!

First of all, I have to give kudos to the front desk staff, especially those that were working on the night when we had a tornado warning at 11pm. They made sure all the guests were safe and in the laundry room, and one woman in particular knew that I was from California and not used to that sort of thing, so she checked on me when the warning was over to make sure I was doing ok. 

The room was spacious and the bed was very comfortable. The air conditioner kept the room nice and cool. The room was serviced and clean every day. My only complaint was that pieces of paint from the ceiling were falling off throughout the room. I would come back to little white piles in some locations, particularly over the desk and near the bed. If this hadn't happened, the room would have been really great. I'm not sure if this is a problem throughout the hotel or just in the one room I was in.

Great staff, almost great room

Good location on the north side of Cleveland. As I was there it was undergoing changes from Comfort Inn to Quality Inn- same hotel family though. All went well, staff friendly and helpful, though front desk should look up and see who comes and goes and greet.

Now it's Quality Inn

For a reasonably priced downtown hotel I recommend this hotel. My friends and I like to walk so found the location very safe and convenient to restaurants and theatres. The free trolley also stops right across the street. The parking is also by far the cheapest at only $9.50/day. The buffet breakfast is very satisfactory offering scrambled eggs, bacon or sausage, cereals, yogurt, fresh fruit, waffle maker and assortment of muffins, donuts and bread to toast. Beds and linens are quite comfortable Would definitely stay here again.

Great value and location

Was taking trip along Highway 61 Blues Trail from Memphis to New Orleans and stopped for the night in Cleveland. I'd like to commend the lady tending the breakfast bar area, she was exceptional. She made breakfast an unexpected pleasurable experience.
Hotel in middle of town, easy trip to restaurants. Had a nice dinner at Papa Roc's Italian Grill.

Comfortable room in Cleveland, Great employee.

I came here on a school trip. Check in was fine. The girls working at the desk were great. We went out to get luggage, we came to the side door it would not open with the key card. It looked like it was jammed at the top. I also heard another couple complain about the same problem. 

Went to the front and went to our rooms. The kids said their door was already open and would not shut. The other kids had to lift up their door to close it. I told the front desk and the maintenance man came and he was able to fix one door and moved the other kids. That was fine. My door looked like an animal had chewed on it. 

The next morning we go to breakfast and there’s nothing there and the fridge was locked. I told the front desk (different girls) and they said “well we didn’t know it was going to be a full house” I asked about the mini fridge and they said they had lost the key. They did not seem to care at all. 

I went to the lobby to do out the other side door and it was open. Not propped but it was broken so anyone could come in the hotel. 

My hair dryer didn’t work, AC unit did work but the wall thermostat didn’t, TV remote didn’t work. I could turn the tv on but not change the channel so I was stuck with MTV during our trip. 

Bath tub had good pressure and heat but the tub didn’t have a drain stopper. 

Next time I’ll spend a little bit more money so my kids would be in a safer hotel.

Do not stay here.

We will never stay here again. 
Have been coming to Cleveland Ms last three years for college sports events and the cleanliness keeps getting worse. This time, the 3rd floor reeked of marijuana all week long. Many guests complained when passing through the halls. One employee laugh and said “your floor is ‘lit’!”  to a housekeeper in the presence of guests getting on the elevator. Our first day, House keeping came into our room, while we were gone, (Covid violation) took all of our towels, and left the door opened when they left. When we spoke to the front desk personnel, they said it was because they were out of towels and didn’t have enough for each room because they were at maximum capacity for the week. *So you take the only two sets we had??* Our room was very unclean. The carpets had not been vacuumed (never heard a vacuum the entire week of our stay) and the toilet was not cleaned after the last guest. Overhead light out in the bathroom and dirty mirror. Luckily, I had Clorox wipes in my car and cleaned the bathroom myself. We would have taken a loss and moved hotels, but everything was sold out. You can do so much better than this Choice Hotels!

There won’t be a next time

Hotel in definite need of upgrade. Rooms spell musky upon arrival. Room was not cleaned due to having a small pomoranian dog in room. Was not informed that pet would have to be out of room in order to clean. Hotel staff was friendly and helpful.. Hotel would be great if upgrades were done. At the current status would not recommend this hotel.

Quality Inn

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Location

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General

Rooms

Accessibility

Services and amenities

Meals

Internet

Languages Spoken

Parking

Pool and beach

Business

Pets

Health and Safety Measures

Policies

Check-in terms and conditions

Paid on the spot

Additional information

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