Name: Quality Inn
Address: 1900 W Evangel St, Ozark, Ozark, Ozark, MO 65721, United States of America
Rating: 6

Computer

Air conditioning

24-hour reception

Smoke-free property

Heating

Newspapers

General

Family room

Cable TV

Hairdryer

Shower/Bathtub

Rooms

Accessibility features

Wheelchair Accessible

Accessibility

Iron and board

Telephone

Iron

Services and amenities

Coffee/tea for guests

Breakfast

Restaurant

Vending machine

Coffeemaker

Meals

Free Wi-Fi

Internet

English

Languages Spoken

Parking

Parking nearby

Swimming pool

Indoor Pool

Pool and beach

Golf сourse (within 3 km)

Sports

Playroom

Kids

Extra decontamination measures

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Room amenities

Stained Glass Theatre

Springfield-Branson National Airport

Branson Airport

Quality Inn

Ozark

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

We had reservations for two nights.  Upon arriving in our room we had no internet connection.  The front desk seemed unable to help us with this after we had made calls to customer service.  We tried to cancel our reservations but the front desk said they could not refund our money and we were to call Choice.  Front desk staff then came to our room and told us we were checked out so we left assuming our money was refunded.  However it was not.  We were charged for both nights.  We will not be staying here again.

Very disappointing.   We have been staying here for several years but will not be again.

Stayed here while in town for a funeral.  Checked in 6/7/24. Room was clean.  No elevator, which we were fine with, but should have one since more than1 floor.  Check-in was started by a man, who just walked off and left for the girl receptionist to do, who was registering other couple in our party.  Got to room.  Everything was comfy.  TV worked at first and then just stopped working.  Called front desk and guy told me to come downstairs and he would show me how to fix it, that he was with a paying customer.  Then he said just fix it myself and he hung up.  Then the microwave wasn’t working.  If I’m desperate I might stay there again, but chances are not.

Unattentive workers

The name "Quality Inn" is ironic given that there is nothing of quality about this inn. Poor staff interaction at check-in.  Sexually inappropriate comments from older female manager - not once but twice.  No elevator. Halls have faint smell of piss.  Bed bugs and dirty rooms.  Skip this poor excuse for hotel and stay in Springfield.

Nothing Quality about this Inn

Hotel staff accused us of stealing the clock, hairdryer and iron or ironing board. We checked in, went to sleep and left by 7:15 the next morning.  I saw the clock flashing under the bed (apparently it had been knocked off sometime before we checked in) and neither of us used a hairdryer or iron/ironing board. We didn’t even shower and certainly wouldn’t steal from a hotel room!! I have never been accused of stealing from a hotel room in my life.  I booked this room through Corporate Lodging because I’m a business owner. CLC called me to tell me of the accusation. Absolutely RIDICULOUS.

Hotel accused us of stealing!

Was given a room with two beds.  The one bed appeared to have been slept in.  When I pulled the covers back on the other bed, there was blood on the sheets and when I pulled the bedding off so the attendant and I could put clean bedding on there was a huge stain in the mattress.  The water supply line on the toilet was loose and when the toilet was flushed, water sprayed all over the bathroom.  The hairdryer kept blowing the circut "in the wet bathroom".  I reported it and I was told there was nobody available to fix the issues.  They were trying to hire someone.  I was given keys to another room but that room was as bad as the first.  I returned to the desk and told the person at the front desk I was checking out.  She would not refund my charges for the second night that I never stayed.  She said I would have to talk to the manager but she was not going to be in that day because she was in school.  I have attempted to reach corporate office for Choice Hotels but they say they have nothing to do with hotel that bears their name.  The manager will not return calls or take my calls.

Horror Hotel

Quiet and comfortable. Spacious room and hallway.
Bed firm, pillows soft; clean; bathroom with good shower.
Breakfast is hot waffles, cereals, breads, juices and eggs/sausage.
WiFi was slow.

Didn't look at the pool/exercise area.

Downsides: room musty/old smoke smelling; with ventilation, one pretty quickly becomes nose-blind, but it's there upon room re-entry. 
The room lightbulbs are a kinda jarring combo of incandescent and LED lighting of various strengths, and surprisingly the whole experience would be upgraded if softer and consistent light sources were used.
All-in-all, I'd be OK with returning.

Reasonably priced, Reasonably comfortable

Recently stayed for 4 nights. We were charged 4 times for the last night. Tried to explain to owner/manager. He was very rude to my wife and me.  He would not listen to my explanation and told me it would take 3 to 5 days to get it fixed. I tried to talk with him and his comment was " that is just too bad!" Then he verbally abused a member of his staff in front of me and several guests. I called corporate office and they said they would look into it and contact the owner/manager/franchisee....which was the person causing the problems.   Finally after several phone calls I got my overcharged money back.  Quality Inn has always been great up to this last stay.

Rude Manager/Owner

It was very over priced for the small, thin, ragged, stained  towels we had. The TV didn’t work and although the desk manager finally got it hooked up correctly the remote did not work with all the controls. The room was very small and the decor very old and tired. 
Now for an inexpensive hotel it would have been fine. The water in the shower was nice and hot and the beds comfortable but for the price we were charged we should have had a large suite with plush towels not the small room with an on and off working TV which sat in front of the mirror. There was not a clock in the room. 
The woman setting up breakfast made the comment that all “the boys were eating her food”.  I thought that’s why they offered breakfast. 
A smile would have been appreciated but we were not offered one from the desk manager. We will not be going back. When we’re ready to spend that much money we’ll go to a 5 star motel not a two star wanna be.

Two stars may be generous

Everything was nice and clean; we had no problem there.  But the front desk person had to find a luggage cart, and we finally walked our stuff in ourselves.  We had read that it didn't have an elevator, so when making the reservation asked for a first floor room.

And we seldom saw anyone at the front desk.   And even when it was night, the front and side doors were kept wide open.  Definitely a safety issue!  We worried that anyone could walk in without anyone noticing.  We also figured it's why we had a moth in our room.  We won't be staying there again.

Clean, but no staff

To be honest, WORST hotel stay of my entire life.  Stayed 5-nights for s business trip (paid ahead in-full).  First night, realized the hotel was dirty, carpet was sticky, no water in room, telephone didn't work, no elevator to 2nd floor, exhaust fan in bathroom didn't work, desk lamp (and associated outlets) didn't work, and cable TV kept cutting out.  Went down to talk to Front Desk, it ended-up being the female owner, she told me "If you need me, just come down.  The phone line doesn't work, I'm sorry." Also told me "Don't ask for a discount when you checkout because the room doesn't work, you paid; no discounts!"  I was shocked, but realized what I was up against.  
Next morning, 'breakfast' was scant, disgusting and cold.  Limited coffee creamer, very limited food (like 5 sausages and a large ladle of egg mixture stuff), gravy was indiscernible as gravy, biscuits seemed alright.  
Room noise is LOUD!  You can hear everything through your doors, walls (and ceiling)!  Horrible.  
Went to checkout and I told the Front Desk that he "was working hard on being the worst hotel in America."  - turned out it was the male Owner.  He started *screaming* at me to "Get the F&*K out"!  Telling me he "was from Chicago" and to "F-off".  Now, I've had 'bad hotel stays' in my life (I've traveled a lot for school, business and pleasure), but I have never had anything happen like this - ever.  
If you have a choice of staying here, or a barn...stay happily at the barn.  I saw some nice ones in the area and most folks in this town seemed very friendly.  Just not here.

Quality Inn

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