Name: The Inn at Montpelier
Address: 147 Main St., Montpelier, Montpelier, Montpelier, 05602, United States of America
Rating: 7

Smoke-free property

Garden

No elevators

Reception desk

General

Concierge services

Services and amenities

Coffee/tea for guests

Breakfast

Restaurant

Meals

Free Wi-Fi

Internet

Free parking

Parking

Pets Not Allowed

Pets

Personal protection equipment for staff

Extra decontamination measures

Personal protection equipment for guests

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Ethan Allen Statue

Lost Nation Theater

Vermont Historical Society Museum

T.W. Wood Gallery

Pavilion Building

Vermont College of Fine Arts

Edward F. Knapp State Airport

Patrick Leahy Burlington International Airport

Caledonia County Airport

The Inn at Montpelier

Montpelier

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

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24-beds

25-beds

26-beds

27-beds

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3-beds

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32-beds

33-beds

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38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

I travel 5 days a week all over the country. I lliterally stay at hotels more than I stay at home. 
This experience was not the worst, but certainly not the best. 
1. The room was marginally clean. Everything had a musty smell and the room appeared to be somewhat run down. 
2. The portable (yes, portable) A/C unit was loud. Like aircraft loud. I set it to 70, and it never stopped running the two days I was there. 
3. My entire stay, my television was inoperable. The staff tried to "fix" it but with no success. The second day, I could tell someone had been in my room because the configuration on the cablebox was different, but it still did not work. 
4. The extremely sparse breakfast offerings were not set up by 7AM. If fact no staff could be located to check out, just a basket to leave your key. 
5. Parking was extremely limited due to renovations on the second building on the property.

The property was within walking distance to all the downtown shops, the capital, and a grocery store.

Not a "second stay" kind of place

This was the worst hotel experience ever. 

We were assigned room 9, where we found the toilet had a polite note informing us the toilet was clogged. Open lid. Yup. Clogged. We informed an employee, who said it would be tended to. Two hours later, it had not been. Eventually, the handyman was able to get some flushing, explaining that he expected it would flush every other time. 

Okay, so next is the room. It was 58F. No lie! The a/c was right over the bed. We tried following the directions on the wall thermostat to adjust, but to no avail. We actually opened the windows to warm it up and also ran a space heater — yes, you read that right, a space heater in JUNE— to keep warm. 

I went to put on my socks and had to wipe the sand from my feet. Dirty floors. 

My wife tried running the hair dryer and the breaker tripped, shutting power to the room. 

We tried ordering snacks one night, using a form they have you fill out, and they messes up the order. 

We could not bear another night, so we booked another hotel and explained our objections to the manager. They claimed sympathy, said we would not be charged the second night, and offered apologies. 

Two days later, our credit card showed that we had NOT been refunded our second night. I called. She said they did and that maybe it just wasn’t showing up yet. Fine. 

Weeks later, still no refund, we disputed the charge with our credit card. We lost the dispute because I failed to get a receipt from them proving the refund. My bad. I trusted them. 

I write this in small hope that some justice can be served. Readers will understand our anger and disappointment at our treatment. 

The Worst Hotel Stay Ever Endured

Although there are renovations underway, my room was at the front of the inn and they did not impact the excellent stay I had here. My room (#2) was spacious, immaculate, and had a wonderfully comfortable bed. There is also an alcove with an equally comfortable single bed for those traveling with a third person. I particularly liked the separate control for heat in the bathroom. The inn is right in town and an easy walk to the shops and restaurants. Both of the innkeepers I met were pleasant and efficient. There is a construction project next to the inn, and work there began quite early in the morning. Hopefully it will be finished before it is time to open the windows,

Excellent room at the inn

This boutique Inn is old and tired. We stayed for one night in a superior king room and it was one night too long.  Carpets were dirty and stained, wall paper pulling off the walls in multiple places, the WiFi connection was poor (we had to use cell), bed sheets did not fit, the bath towels were frayed, the shelf in the bathroom below the mirror was missing while the brackets were there, there was one bar of soap, lampshades stained, breakfast was sparse- hard scones, a few sad apples, cold quiche, crumbs on the table; garbage on the buffet table and a stained tablecloth,  no napkins.  I could go on but I know by now you understand. 

This is not a boutique hotel

This might have been a good place to stay prior to the pandemic but not so much now, especially considering you are paying over $300/night/room. There are not enough employees (the restaurant can't even be staffed, so it is closed). Since this is a bed and breakfast, you expect a breakfast better than offered at a lot of basic hotels. There were quiche and scones and that was about it. You get to heat it up yourself while waiting in line for the microwave. The rooms haven't been maintained well, but were clean. Room 27 has a queen bed and a daybed and a HUGE veranda with outdoor furniture. But again, it was not well maintained. I guess if the place is struggling you'd expect the owners to be on site helping out. 

Not the place I think it once was.

I thought of spending time writing a clever review of how awful this place is, but I don't have the stamina. 

I never write reviews. Do not go here. Even if its the only room around and you really need a room. Stay in your car instead. Horrible. Just horrible.

Run away.

I hate to bash a small business, but the issues with this place were so numerous and serious that I don't want others to go through the same experience I had. This is the most critical of the 100+ reviews I've written, but let me start with the positive. It has off-street parking, is convenient for walking downtown, and the mattress was acceptable. That's it. That's every positive point I could find on the Inn at Montpelier.

Our check-in process almost didn't happen. We couldn't find anyone. My friend and I walked all over the house and grounds looking for an employee. No note at the desk to guide us to them. Nothing. Ten minutes later, he walks in and said he was in the garage (probably the laundry - more on that later). Thanks for letting us know. Nothing gets things off to a pleasant start like standing around needlessly after a full day of driving.

Our room was in the other, smaller building. It was 78 degrees when we arrived and was impossible to cool it. Turning down the thermostat, switching from heat to cool, and changing the fan speed all did nothing. The directions posted above the thermostat were completely ineffective. Opening the window was worthless as there were storm windows. The space between the window and storm window was filthy - I wasn't sure what might be living in that space, so I kept the window shut. By morning, even though it was in the lower 40s outside, the temperature room had only dropped to 75! I posted the morning phone with "directions". I spent the night without even a sheet on me. So did my wife, who usually has a sheet, a blanket, a comforter, and another blanket on her at night. How much sleep did I get as I sweat into the mattress? Not much.

The road out front was busy for a small city, and the blinds (not curtains or shades) allowed a lot of light in the room. Light from passing cars. Light from the lights around the grounds. If you like a bright room at night, this is your place. I do not. There was no way to block it out. One shade wouldn't even stay completely shut.

The bathroom is tiny. No place to put things. Our bathroom featured a loose sink that moved 1/4" away from the wall. I was scared to put any pressure on it. The toilet lacked flushing power. The shower was small, and there was some sort of [probably] bodily fluid on the shower curtain.  Unacceptable and disgusting! I posted a picture. The shower control was so loose that setting the temperature was nearly impossible.

Continental breakfast. Pass. We all laughed when my friend accidentally dropped his muffin on the table, and it sounded like a rock had hit it. I even microwaved my muffin and doused it with butter to soften it. Didn't work. It was inedible. How old was this stuff? Oh, the coffee was lousy, too. We stopped at Mcdonald's after we left, and all decided it was far superior in every way.

I found it interesting that the laundry was done in a room that looked like an old garage, exposed to the outside, except for a very old door. I found it more interesting that the door was left open for long periods of time (10-15 minutes or more), allowing any little critters in the area to access the "clean" linens that were shelved mere inches above the ground. I doubt the door would keep them out anyway. Wow. Just wow. How low are Vermont's standards when inspecting hotels? 

To summarize: The Inn at Montpelier is lacking in both sanitation and maintenance. The dried fluid on the shower curtain is enough to pass on this place. It shows they have no commitment to keeping a clean place. This was one of the most disgusting things I've ever seen in a hotel/B&B bathroom. The lack of heat control and the inability to have a darkened room were major issues and created a horrible environment to sleep. The lack of upkeep was clearly visible throughout the entire complex. Rodents have easy access to your linens - wow! The breakfast was worse than fast food. Certainly unacceptable the price they charge. 

Run, don't walk, to another place. Don't make the same mistake as me and stay here. For the life of me, I can't understand why anyone would stay here.

The worst B&B experience ever. Run, don't walk, away from this place!

We went on a last minute foliage trip! Packed a bag in case we decided to spend night! I knew in peak weekend finding a hotel would be few and far between! I won’t go into how my husband doesn’t think you need reservations lol! As we were driving by, he said “ Want to see if they have a room?”  Looked lovely, so I said sure! They had one room left! I couldn’t believe it! I couldn’t believe the price! But, hey, luck was with us!  Lets just say the place isn’t the cleanest, and our million dollar room wasn’t ANYTHING but a place to sleep.   Now on to breakfast. I have never seen such a train reck. It’s enough to say, they used paper towels for napkins and the coffee cups had no saucer. I won’t go into the food.

Thing aren’t always what they seem!

The room thermostat was broken and it was cold!!!  Apparently the vacuum couldn’t reach around the bed. The exterior door to go outside is dirty. The bathroom window had a sheer curtain, no blinds. This place could be a gem but it needs a lot of TLC.

Needs TLC.

The positive:  The room was very large and the location is great.  I'll just highlight some negatives:  No one around, deserted, however over our three day stay I encountered three staff members and all were polite.  Absolutely needs to closed for six months for renovation, updating, etc.  The bathroom was the smallest I have ever encountered and the only amenities were shampoo, conditioner and one bar of soap, so you had to move it between the sink and the shower which actually only involved turning around. The breakfast was the saddest we have seen in a very long time.  A toaster, with nothing to toast.  Plastic wrapped muffins or scones with no butter or jam (and they needed it).   A bowl with four seen-better-days small oranges and one soft apple.   Unbelievable, especially for the price.

The Inn at Montpelier

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