Name: Cameron Estate Inn & Restaurant
Address: 1855 Mansion Ln, Mount Joy, Mount Joy, Mount Joy, PA 17552, United States of America
Rating: 7

Air conditioning

Smoke-free property

Heating

Gift shop

Express check-in/check-out

Garden

Terrace

Dryer

Outdoor furniture

Adults Only

No elevators

Reception desk

General

Bridal suite

Non-smoking rooms

Room service

Hairdryer

Shower/Bathtub

Shower

Wardrobe/Closet

Toiletries

Rooms

Accessibility features

Wheelchair Accessible

Accessibility

Iron

Services and amenities

Coffee/tea for guests

Diet menu (on request)

Breakfast

Common kitchen

Restaurant

Meals

Free Wi-Fi

Internet

Picnic area

Recreation

Free parking

Parking

Beach/pool towels

Pool and beach

Event facilities

Fax and copy machine

Conference Hall

Business

Pets allowed

Pets

Extra decontamination measures

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Room amenities

Harrisburg International Airport

Lancaster Airport

Reading Regional Airport

Cameron Estate Inn & Restaurant

Mount Joy

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

First of all, everything relating to the wedding we attended was A+. Facility, food, service were excellent.
As for an Inn. The food at dinner the night before was to die for. Outstanding. Our room was large, but getting old, tired. The Innkeeper was accommodating.

The additions they've made to the building over the years removed the charm the place should have.

As a Wedding Place, Great. As an Inn, not so much

Having traveled quite extensively with staying at different B&B's - I can honestly say this has been the worst one on my list! 
No fresh brewed coffee or tea served at your table / the breakfast quiche was so terrible we couldn't eat it! 
No heat in the room on our first night - the sheets & towels were not the caliber of a premier inn - no bathmat - no Kleenex - no hook in the bathroom to hang up a robe and mattress and pillows have seen better days!

Disappointed :-(

Due to unexpected illness I tried to cancel my Thanksgiving buffet reservation for 7 people to cut it down to 2 people.  They had required full payment in advance on my credit card, I did ask if not all 7 could make it, if I could get a refund. The lady said if I notified them beforehand that they would credit back my card. Now they won't do that or even give me a credit for future use at their establishment.  I left message for their director but she hasn't returned my call.

Restaurant 

The best that I can say about this place is...ehh.  It has a certain charm, but it needs some renovations and a good power washing.  We only stayed one night and that was enough.  Rooms were OK.  The tub and sink would not drain, so only my wife got to take a shower on our departure morning.  The same was true with our friends' room.  The restaurant was closed to guests for dinner due to weddings.  It was open for breakfast...but only from 8 until 9?  Probably not going back.

Not The Best

First room didn't have heat and it took approximately 30 minutes to make the heat work.  Also, the room had dirty towels in the bathroomo. We were moved to a second room, where the lamp shade and bed canopy were both torn. Breakfast was OK. Won't go back again.

No go.

We booked our wedding here for 7-30-22 , the venue is beautiful that's the only good part of this place unfortunately.  We checked in 7-29-22 the room is situated in the rear , there is always large weddings we had a small elopement scheduled for Saturday but there was a Wedding  Friday about 4pm when we checked in , we were told not to cut thru the wedding and led thru a garage that was left open by the manager the floor was wet and my Fiance,  soon to be Bride slipped a worker observed it  and asked if she was ok but no one ever spoke or asked us after that or asked if she needed to be checked out or anything.  The coffee in the morning is a Keruig machine many BNB we have stayed make fresh coffee in the mornings. 

Wedding Day 7-30-22  we have about 10 guests the venue was nice the grounds outside our luncheon reception was very disappointing the entree was good however the service was horrible,  In my pack which cost me several thousand dollars I had 2 1/2 hour open bar with cocktail 1/2 hour and appetizers.

The appetizers came around 2 times they did not have plentiful and did not even leave them on our table , the open bar was a joke we waited and waited for drinks there was no bar as advertised, they made drinks in the kitchen and took forever to bring drinks when you pay for open bar you should have plentiful drinks and same when you pay extra for appetizers this was not the case. They were grossly understaffed so much that at 1 point the waitress only had 2 people serving dropped a whole tray of drinks that took forever to make the table cover needed to be changed so did the chair of our guests.  No apologies given continued slow service , no apologies for fiance fall or the horrible service and false open bar and appetizer claims in the package . I wrote to them 3 times and they did not even acknowledge it so I am warning everyone do not book this venue go elsewhere it seems they are nice until they get your money then they do not care to provide you for what you paid for very understaffed and deceptive packages save your money for elsewhere.  I have contacted my lawyer since they do not even have the decency to respond when you complain. 

Wedding Couple   7-30-22

We booked this venue to get Married here on 7-30-22  Horrible See Details-

My husband and I love our little getaways and always choose a special bed and breakfast or inn for these excursions.  The service is usually impeccable, the rooms are ultra-clean and the breakfasts are to die for.  Such was definitely not the case when we visited the Lancaster area and booked a room at The Cameron Estate Inn.  Before we even arrived, three emails and one phone message inquiring about their restaurant menu were left unanswered.  Upon check-in, we received so much less than a warm welcome.  Although cordial, the gal took less than a minute to tell us our room was #24, the key was in the room and breakfast was between 8 AM and 9 AM.  The lack of an escort to our room was surprising.  In all of our prior experiences at inns such as this, the host would show us to our room, discuss the amenities and services offered and make us feel “at home”.  I could understand if many guests were checking in, but in our case, we were the only ones staying for the night.  At least we found our room to be clean, if in need of a bit of updating.  The linoleum in the bathroom was exactly the same as what I had in my first house, back in 1978!  There was also a narrow strip of wood along a section of the carpet in the middle of the room.  Not sure if there was a tear in that area.  Maybe they wanted to cover it up.  There was an ice bucket in the room, but no glasses.  The website stated the bathroom was stocked with amenities.  Not true.  The tiny Dial soaps and ultra small bottles of shampoo and conditioner were thrown together in a small basket, almost as an after thought.  There also were no tissues.  When it was time to go for dinner, we discovered they left the wrong key.  We had the key for room #11, not #24, so we could not lock our door.  When we went down to the front desk area to swap the keys, we found the person had left for the day.  A sign was displayed with a number to call if there were any concerns, but after leaving a message, no one ever got back to us!  We ended up getting the tissues, glasses and the correct room key from a nice kitchen worker the following morning.  Even at 9:30, the front desk remained unattended.
Breakfast was another disappointment and not as advertised.  There were no menu options as stated on their website.  Coffee, juice and a few muffins (which looked like they were purchased at the nearest Giant Food Store) were on the counter.  We were just fixing our coffee when a young girl came out of the kitchen area.  She told us we would be having eggs, bacon, French toast and hash browns.  No choices, not even how we wanted our eggs!  We no sooner made our way to a table when out of the kitchen came the waitress with our plates! Obviously, the breakfasts were pre-made and just kept warm.  The scrambled eggs were bland, the French toast was dry, the bacon was greasy and the hash browns were frozen patties that just weren’t worth eating. To make matters worse, we were served the same breakfast the following morning!  What happened to “options that change daily” and “best breakfasts in Lancaster County”, as stated on the website?  (I have to mention the service we received in the restaurant for breakfast was fine.)
The Cameron website shows how popular they are as a wedding venue.  There are rave reviews from The Knot displayed all around.  Maybe they devote all their energy and resources to that end of the business.  They certainly don’t seem to care about their inn clientele.  I had the feeling they were having financial difficulties  and doing the best they could to get by.  
I felt sad that  a prominent mansion with wonderful grounds and such history couldn’t present itself in a better light.  Their website certainly fooled me-don’t let it fool you.

What a Disappointment!

My husband and I got married here on 12/5/2021. We had a wonderful experience from the start, working with the staff to make sure everything was just how we wanted it. Cathi really went above and beyond to make sure everything was in place. The venue is absolutely gorgeous, very well maintained, and there are a lot of wonderful people that work there that made sure we had an amazing experience. We had our ceremony in the Conservatory and our cocktail hour/reception in the Springview Ballroom. The day of was seamless. The staff worked well together and went above and beyond to ensure that our family was taken care of from sewing my husband’s pants to making sure the bridal party had a snack and even entertaining our toddler. I can’t thank everyone enough for all the hard work that went into making sure we were happy. We are very happy with how everything turned out. Thank you to everyone for helping us have the wedding we always dreamed of. A special thank you to our day of coordinator, Rebecca, Melissa, and to all the banquet staff. Our wedding was truly a magical experience.

Just married!

Underwhelmed. Did not get room reserved, and when politely questioned, no explanation or apology was offered, just a curt, "no that's not the room you are getting".  Ok, proceeded to room, with no further welcoming and/or friendly discussion about the Inn, etc. Handed the key, and that was about it. Cold and not very friendly, as mentioned by other reviewers.  Unusual for an "Inn" of this supposed caliber. Room, (did I mention not the one reserved) was as expected otherwise. Bedding good, room clean.

Breakfast was standard institutional fare, with powdered "scrambled" eggs and  sausage/bacon etc. Frozen waffles, heated on a steam table, with some compote spread on it.  Exact same as you would get at a Hampton Inn, so don't expect much more.

There are far better options than the Cameron Estate Inn, and sadly; I would suggest looking elsewhere if you want a true "high caliber Inn" experience.
Not coming back.

Underwhelming. Where is the friendly hospitality at the Cameron Estate Inn?

Didn't stay here, but was at a wedding reception. The grounds and venue are beautiful, but they are so paranoid about live music volume that they might as well not have any amplified music at all. If you want DJ or Band dance music - THIS IS NOT THE PLACE.

Cameron Estate Inn & Restaurant

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