Name: Americas Best Value Inn-Nacogdoches
Address: 6906 North Street Nacogdoches,North Street, Nacogdoches, Nacogdoches, Nacogdoches, TX 75965, United States of America
Rating: 5

Air conditioning

24-hour reception

Ticket assistance

General

Room service

Fridge

Rooms

Telephone

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Microwave oven

Meals

Free Wi-Fi

Internet access

In-room internet

Internet

Tour assistance

Tourist services

Parking

Pets allowed

Pets

Location

At the hotel

Room amenities

Millard's Crossing Historic Village, Inc.

Americas Best Value Inn-Nacogdoches

Nacogdoches

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

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2-beds

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4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Flying roaches inside motel room. Mattress was supported by wooden slats that protruded from the edges of the bed causing scratches to my legs. WiFi, ice machine was broken. Manager was rude, uncaring

Flying roaches inside  motel room

After driving 4 hours from Denton on 8/29/2015 I made a reservation using Priceline's "Tonight Only' feature at 11:24PM. I did not care about amenities, I just needed a place to lay my head for a couple of hours and a place to shower that was close to Nacogdoches Medical Center, as my sister was admitted there earlier in the evening. When I left the hospital and reached the hotel a little before 1:00AM, the lobby was dark and I rang the bell as the sign instructed me to. I was greeted by a woman (JoAnn) who I obviously had woken up and she was hands down the rudest woman I have ever had to deal with. The only greeting I received was her barking at me that she did not have any single rooms available, only doubles. I told her that was fine, that I had already made a reservation through Priceline, which she then proceeded to tell me that I did not have a reservation and I would have to pay for a double room. It wasn't until I showed her the confirmation on my phone that she let me enter the lobby from outside. When she got behind the front desk, she found the reservation information Priceline had sent her. After she read the details, she began muttering to herself that they needed to be taken off of Priceline's list of hotels, slamming cabinets shut and ultimately refused to honor the reservation made through Priceline because it was for the price of a single room. If you have used the "Tonight Only" deal feature Priceline offers then you know to get the discounted price you do not have a choice in the type of room you receive and must click the "Selected by hotel" room option. When I explained this to her, she told me that was not possible; they do not choose the rooms and she did not have a room to give me at the price 'guaranteed' by Priceline.
 
Yes, I could have paid the extra money to pay for a double room, but at that point I wanted nothing to do with this motel. To me that would be rewarding her for her behavior and leading her to believe that it is acceptable to treat customers in such a horrible manner. Thankfully the wonderful nurses and staff at Nacogdoches Medical Center brought me a cot and let me stay in my sister's room.

Would not honor reservation make through Priceline's 'Tonight Only' deal

After reading some of the other reviews I wasn't sure I was in the right place or not. I had no issues with them. Admittedly, the way I travel doesn't require reservations, I call from about 30 minutes away to check for open rooms and then come in. But I found them friendly and polite. The rooms are clean and comfortable. The breakfast was good. Also the choices rotates daily, I thought that was unique. It is located in a convenient area, quiet at night and about a mile from a wide range of restaurants and quick foods. I will come back.

Well I thought was nice

I stayed here back in February when Ms LISA and pepper were managers they were so sweet and helped me in everyway they could.. and the breakfast was so great Chris did an awesome job cooking and was so nice and polient.. Hanna and Alyssa was so sweet and keep my room so clean I just loved all of them so much and I just stayed there again over the weekend and they were all horrible the breakfast was so nasty and my room was nasty and I didn't have no towels or soap it was just terrible and I went and told them about it and they were rude and mean to me and I left I will never stay there again

Don't ever stay here

Close the lobby at early hours and make you stand outside to ring a bell and wait. Waited 10 mins and no one ever came. Called the number and a very agitated woman answered to tell me that there were no vacancies at the hotel. All of this happened three hours after I made reservations for the hotel online and had been sent a confirmation email stating that "booking was guaranteed". So, I drove all the way to Nac and had no where to stay that night thanks to America's best value inn for sucking so hard. 

Americas Best Value Inn-Nacogdoches

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