Name: Quality Inn
Address: 3815 S Lincoln Ave, York, York, York, NE 68467, United States of America
Rating: 7

Air conditioning

24-hour reception

Smoking areas

Smoke-free property

Security guard

Newspapers

Express check-in/check-out

No elevators

General

Room service

Fridge

Family room

Cable TV

Minibar

Hairdryer

Shower/Bathtub

Rooms

Accessibility features

Wheelchair Accessible

Accessibility

Laundry

Concierge services

Dry-cleaning

Services and amenities

Coffee/tea for guests

Breakfast

Restaurant

Vending machine

Kitchen

Microwave oven

Meals

Free Wi-Fi

Internet

English

Languages Spoken

Sun Deck

Recreation

Free parking

Free Parking on Premises

Parking

Swimming pool

Indoor Pool

Pool and beach

Business center

Conference Hall

Business

Fitness facilities

Golf сourse (within 3 km)

Sports

Sauna

First Aid Kit

Beauty and wellness

Temperature control for staff

Personal protection equipment for staff

Extra decontamination measures

Temperature control for guests

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Room amenities

Quality Inn

York

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Front desk employees get a 5!  The young lady at check- in and the guy at check-out were very pleasant  & efficient. The hotel and room met basic expectations.   Clean and comfortable beds. Great sleep!. First floor had both interior and exterior access rooms.  We requested 2nd floor, which we normally do, and those were on  interior hallway. Carpeting was a bit worn, but the rest of the room was nicely updated. Breakfast was basic and well stocked. Waffle machine.  Preformed Eggs  and precooked sausages.  Full juice machine.   Walmart, shops, fast food and gas at this exit.  One night stay passing through Nebraska. Would stay here again  - miami91. 

Good nights sleep just passing through.

I've stayed at several Quality Inn's, the hotel itself was clean and didn't have any complaints there, but the customer service here is HORRIBLE! The initial check in was ok, took a few minutes because guy was on the phone, but nice enough. The next day I had an accident and fell in the shower because there were no non slip mats or grip in the tub. I let the front desk manager know and asked if we could get a mat. She was very dismissive and not at all concerned with what had happened.  I told her I would like to file a complaint and she said she would take care of it. I highly doubt she did anything about it because she didn't ask me one question or fill out any paperwork. She was the manager and her hospitality skills were extremely lacking. The next morning I asked if we could get a late check out which I have never had a problem with. The lady at the front desk said the latest they could do was 11am. I asked what time normal check out was she very rudely said 10am. When I looked at my booking information it said checkout was 11 not 10am.  We had a ball game that morning and were trying to get packed up. At about 11:03 they came banging on the door to inform us check out was 11 and that we needed to be leaving our room. I have NEVER stayed at a hotel where their staff was so RUDE!!!  Also to add they don't have an elevator, which for my mom with a bad knee was not easy for her to get up and down. I go to the doctor tomorrow to make sure I didn't do severe damage to my shoulder.  I HIGHLY DO NOT recommend any one staying here and I will NEVER GO BACK!

Horrible Customer Service

I stayed at the quality inn in York Nebraska in June 2022. I received fantastic service while there by all of the staff. I unfortunately left my AirPods in the hotel and did not realize it until two weeks later. When I called the front desk to try to locate them they were able to assist me and provided great customer service for retrieving them. They even had them fully charged when I return to pick them up. Fantastic place to stay!!

Great service

My husband visited the quality inn in York Nebraska in June 2022 he received great service while there. He also left his AirPods in the hotel and did not discover it until two weeks later. When he called the front desk they were able to assist him in locating them and provided great customer service for retrieving them. They even had them fully charged when he returned to pick them up. Fantastic place to stay!!

Fantastic Service

I called the hotel before I booked the room to ask if they had king size beds available, Emily the girl behind the desk said yes, I have CLC book the room for me telling them I want to king size bed which they already know seeing that I stay at hotels every night mainly choice properties. I get to a hotel and she has me in a 2 double bed room. I said I requested a king size bed And she stated that they only put CLC in double bed rooms I told her I was a diamond member And she ended up calling her manager who then stated that there aren't any king  rooms. Funny I called 30 mins ago and had it booked. Lies lies lies. If they would've canceled my room I would've went to a different hotel.

Lies

Convenient off the hwy but the sound of the hwy at night was disturbing to one of us. I wasn’t bothered with my white noise app! The staff was friendly though no one was wearing a mask. The room was very clean and comfortable enough for a one night stay. Nice use of microwave and large mini fridge. Did not use any of the other amenities so can’t comment on those.  Just grabbed some coffee and fruit for breakfast though in spite of Covid some people were eating in the dining area.

Fine for one night stop though on the pricy side.

We were traveling through Nebraska last night, and needed a place to sleep. The nighttime personnel were friendly, and the morning breakfast was decent. But after leaving in the morning, I received  a text that my bank account was overdrawn. In addition to the 118.00 room charge, I was charged an additional 268.25. I called the hotel immediately and they couldn't explain why. I wrote about the experience, and the "owner" wrote back saying that there was proof that I was smoking in the room. When I called for some answers, the person I spoke with, Patti, claimed that there was proof of smoking in the room. This is impossible; neither of us smoke and my wife is asthmatic. I simply asked Patti for details about the "proof". Patti also informed me that she was the manager, or 2nd in command, but wouldn't provide the "proof" I was seeking.  She said she was busy and hung up on me. An otherwise decent trip through Nebraska was ruined by these ridiculous charges, which overdrew my account. The room was musty and the bathroom smelled of vomit. The only reason we went here was because the adjacent hotels were fully booked. This hotel had few people in the lot, so it  looked inviting. But there must be a reason why people avoid this place. I realize times are difficult, but it feels like I stolen from and I won't ever step foot in a comfort hotel or any of their affiliates if this situation isn't resolved. I'll provide a follow-up with how the customer service was handled and/or resolved.

Avoid this place

I do not recommend this hotel. The front office lady is very disrespectful. I asked to speak to the manager and she would not let me speak to them. When I asked she started being very disrespectful. I'm not surprised that they need workers. So overall I do not recommend this

Bad office lady

First room stank of tobacco, second room had only scolding hot water in shower. Counter attendant was not to be found so we left. Received the invoice 5 days later and we were overcharged. Manager was rude on the phone when I explained the situation and refused to refund or adjust bill.

Poor quality rude manager

We stayed at this hotel last night. The first room we got the air conditioner didn’t work. Dawn was at the front desk and was so helpful. She went over and beyond to make sure we got another room that was in the area we asked for. Thank you Dawn.
Room was clean and comfortable and quiet.

Quality Inn

Main amenities of the hotel

Available rooms

Location

Description of the hotel

What other amenities are there?

Policies

Check-in terms and conditions

Paid on the spot

Payment