Name: SureStay Hotel by Best Western Wells
Address: 1509 E 6th Street, Wells, Wells, Wells, NV 89835, United States of America
Rating: 6

Air conditioning

24-hour reception

Smoking areas

Smoke-free property

Television in lobby

Fire Extinguisher

No elevators

General

Room service

Fridge

Cable TV

Hairdryer

Alarm clock

Rooms

Accessibility features

Wheelchair Accessible

Accessibility

Laundry

Telephone

Services and amenities

Coffee/tea for guests

Breakfast

Vending machine

Breakfast/lunch to go

Microwave oven

Meals

Free Wi-Fi

Internet

English

Languages Spoken

Free parking

Parking nearby

Parking

Meeting and presentation facilities

Conference Hall

Business

Doctor

First Aid Kit

Beauty and wellness

Pets allowed

Pets

Personal protection equipment for staff

Extra decontamination measures

Personal protection equipment for guests

Contactless check-in and/or check-out

Individually packaged food

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Room amenities

SureStay Hotel by Best Western Wells

Wells

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

The one thing you want when traveling is a good nights sleep. This hotel has the worst bed we’ve slept in in years. Very deep depression where everyone sleeps.  Woke up to shift around throughout the night. 

Very minimal breakfast included with the room. Coffee was warm, not hot. Powdered creamer packets for your coffee. Yuck!

Good price but not a restful sleep.

The rooms need serous maintenance. They don't honor prices the websights book you for. They cancel reservations without notice. If you book through a websight you might pay twice  and you will have to try and get reimbursed from the websight you origanal booked from.

Be careful,

Well run, clean when you approach the motel. Walked in clean desk area right next to large breakfast and gathering room. Pet friendly rooms no pet deposit was asked. Staff really friendly. Room was large enough for our needs. Parking for cars and trucks. Right off freeway as well as gas stations. We paid 127.00 a night.

Relaxing motel for the weary

Friendly greeting from front desk for my late arrival!  Appreciated that as tired as I was. Room was clean and I slept well.  Breakfast was decent, fruit, cereal, pancakes, coffee and juice.  Overall price was fair for a nice place to stay for a weary traveler.

Clean comfortable place to stay

The front desk staff was friendly and helpful.  I was even allowed to check in early after driving through the night. 

They serve breakfast from 6ishA-8A. I left at 6A and was told breakfast would be out in about 10 minutes. 

The room I had needed attention. It was somewhat clean, meaning most surfaces were wiped over sometime in the past, but I wouldn't call it clean. There was lint and other small debris on the floor, as though vacuuming happens occasionally.  The desk chair had stains on the walls,  especially on and around the hair dryer mounted on the wall.  The decor has been updated,  but overall, the facility is old. The curtains need to be updated, and they smell. The nightstand had stains, and there were crumbs and dust around and under the TV. There is an aroma throughout the hotel that is not a fresh and clean smell.  If more thorough cleaning happened regularly, it would probably smell better. Upon first glance, the place appears clean,  but closer inspection reveals that it is not really, which is better than instantly and obviously dirty. More attention to detail or actual cleaning of all surfaces and not just clean sheets would go a long way. The tub appeared clean although I hesitated to inspect closely.

The refrigerator was cold, and the microwave worked. The high-speed internet was fast. There are no local channels on the TV and a few satellite channels. The AC worked great, and there is a one-cup coffee maker in the room, as well as coffee and a water dispenser in the lobby, but no bottled water as indicated on amenities sheet. The water was appropriately hot and the pressure was good. 

The small town of Wells is at the intersection of 93 and I-80 and, from my experience, is "Greenbook" friendly and accommodating. The hotel is accessible to the highways because it is right off the interstate and still quiet.  The bed allowed for a good night's sleep during my all-day and one-night stay.

Great Staff, Kinda Clean

This place has a solid memory foam mattress really nice the front desk staff however charged the wrong card so if you use a company card be careful of them charging your personal card. I stayed here do to running low on time will plan better next time to stay somewhere else.

A place to sleep that's it

The rooms are basic, just a little upgrade from Motel 6. The price is about the same as you get in other areas for a premium hotel. The breakfast is pretty pathetic. It is one of only a few choices in town but don't expect very much.

Not much for the money

Well, I didn't read any reviews when we booked this hotel because we have stayed in the SureStay elsewhere before. I would not stay here again. It was not clean. Bed was okay but a foam mattress. We knew that the breakfast was not going to be much. Only the price was good. 

Bad choice

It doesn’t live up to its name. Best Western. I would call it. Worst Western. It had a bad mattress with one of those rubber mattresses. You know one where you  sink down to the floor.  It’s not a place that you want to return to. It’s about like Motel6, except you pay more money and get no more.

Sink to the bottom of this mattress

I 100% recommend staying at the Hampton Inn by Loves gas station than this dump. The front desk lady at night seemed kind of cool for it being 12:30AM when my fiancé and I checked in. Our room was gross though.. There was a weird smell we noticed right as we walked in. The mini split fan sounded like it was going fly out of the unit when trying to cool the place. The shower drain was clogged and wouldn’t drain so when I took a shower after my fiancé her shower water was chilling at my feet which I personally wasn’t a fan of. Also, there was a lot of sketchy activity going on outside which made us feel the need to bring all our items inside from the car. I know that sounds lazy but we didn’t want to have to move everything again in the morning when leaving because all we were trying to do is sleep than hit the road again. 10/10 would not recommend this dump to anyone, not even my enemies. 

SureStay Hotel by Best Western Wells

Main amenities of the hotel

Available rooms

Location

Description of the hotel

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Policies

Check-in terms and conditions

Paid on the spot

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