Name: Comfort Inn Alton near I-255
Address: 11 Crossroads Ct, Alton, Alton, Alton, IL 62002, United States of America
Rating: 7

24-hour reception

Elevator/lift

Smoke-free property

General

Hairdryer

Shower/Bathtub

Rooms

Accessibility features

Wheelchair Accessible

Accessibility

Laundry

Dry-cleaning

Services and amenities

Breakfast

Meals

Free Wi-Fi

Internet

English

Languages Spoken

Free parking

Free Parking on Premises

Parking

Swimming pool

Indoor Pool

Heated swimming pool

Pool and beach

Business center

Business

Tennis court

Golf сourse (within 3 km)

Sports

Pets allowed (under 5 kg) (surcharge)

Pets

Extra decontamination measures

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Robert Wadlow Statue

Spirit of St. Louis Airport

St. Louis Lambert International Airport

St. Louis Downtown Airport

MidAmerica St. Louis Airport

Comfort Inn Alton near I-255

Alton

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Halls and rooms all smell of stale cigarette smoke. Our room smelled of marijuana. Received another room. Floor sticky, one towel, no hot water and tub drain clogged. Walls beat up and carpet soiled. Night clerk nice but a terrible experience. Do not stay here.

Horrible

The hotel is average, appeared to not have been updated in years. Due to Covid 19, the in-door pool was closed. There was no hot breakfast, instead, frozen breakfast sandwich's (that had to be requested at the front desk), yogurt, packaged pastries, juice, cereal, milk and coffee.
The room room was ok, beds comfortable, room appeared to be clean. That is until my grandbaby dropped an item behind the nightstand and found a used condom and other grim behind it. I was appalled! Especially since my 9 year old grandbaby found it. I took a picture (see attached) and marched to the front desk. I showed the picture to the clerk, then asked to speak with the manager. The manager was very apologetic and stated the rooms are supposed to be cleaned and checked by a supervisor. Obviously, the condom was missed! The manager offered another room, but I did not want to go through the same thing of finding it unclean. She then said she would have the room thoroughly cleaned, which it was. She then reimbursed me the payment for the whole weekend. I always carry Clorox disinfectant wipes when I travel, and wipe down everything on the airplane and in the hotel room. The condom was way beyond!!! Even if the normal cleaning is vacuuming around furniture in the room, a THROUGH CLEANING of the room should be done at some point!!!

Less Than Expected!

July 4th 2021....Pool NOT open and they DON'T have a hot breakfast. 

Front desk ladies were very kind.  Beds super comfortable and slept well.

Room:  hairs on the floor in the bathroom and room had a smell like it might have been a smokers room in the past.  It made me congested. 

I saw reviews of place feeling unsafe,  I would say that's untrue with my visit. 

This place needs to re-open their pool...the only hotel we have stayed at that pool that isn't open. They market a hot breakfast which is not accurate. 

Pool NOT open, NO hot breakfast 

Old smoke stink in room. Where the exhaust fan in the bathroom should be had a towel stuffed in it. Bathroom light bulb out and ant crawling on the ceiling. And don’t open the curtains.  The windows are so dirty you can barely see out.

Pretty awful!

Second time staying here. Front desk very rude both times. I stay in hotel 200 times a year Choice Hotels 90% gives me Diamond status. As part of my diamond status I receive a bottle of water. I had to argue with the front desk over a bottle of water that I am to receive as part of being a diamond member. They could care less about your business that want the money but not provide a service. Never will I stay here again. 

Not Again.

Dirty, bugs, all bedding smelled like a sweaty mechanic, the hotel double charged my credit card and I still haven't gotten it all back yet. 2" long centipedes on floors. I hope the heck they dont crawl in your bed.

Warning to women and children

Stayed here for the Bike MS event in Godfrey. We stayed here 3 years ago, and things seem to have taken a turn for the worse - I don't remember it being this bad before. Rooms are worn, and the smoke smell is terrible. There was someone sleeping in the hallway when we left the hotel around 5 am Sunday morning. I've stayed at a lot of Comfort Inns and this is by far the worst - surprised they are allowed to keep the Comfort Inn brand and not be downgraded.

Choose with Caution

Do not come to this hotel expecting the normal Comfort Inn experience, this hotel is more like a low low rate economy hotel. Though the rooms have been somewhat updated, every room smells like smoke, and even the desk clerk who checked me in said all the rooms would smell smoke filled. The halls of the hotel are just NASTY! Doors had big holes in them where they’d had to break into them, the elevator is nasty filthy, walls need painted, just a gross dirty HIGHLY OVERPRICED HOTEL! Stay away!!! The beds and pillows were comfortable and the bathrooms were pretty clean, EXCEPT FOR THE SMOKE!

SMOKE, SMOKE, SMOKE

I made a last minute Reservation and then had to change it an hour after making it. I called and they were very accommodating. Not only did I get what I needed I was able to get adjoining rooms. Which was so much help. They even printed things for me when I said I was looking for something particular in the local paper. Everyone was so sweet and the rooms were clean. Thank you.

Above and Beyond

Nice clean room and bed with lots of selections for breakfast including cinnamon roll flavored waffles to make and sugar free syrup, fresh fruit and yogurt . Bathroom could use attention to plumbing where tub does not drain completely n drip without the shower pulled, but all worked. had a nightlight in the bathroom and smelled really fresh!

Comfort Inn Alton near I-255

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Paid on the spot

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