Name: Red Roof Inn New Orleans - Westbank
Address: 3750 Westbank Expy, New Orleans, New Orleans, New Orleans, 70058, United States of America
Rating: 7

Air conditioning

24-hour reception

Smoking areas

Smoke-free property

Television in lobby

Fire Extinguisher

General

Room service

Smoke Detector

Rooms

Accessibility features

Wheelchair Accessible

Accessibility

Wake-up service

Services and amenities

Coffee/tea for guests

Restaurant

Vending machine

Meals

Free Wi-Fi

Internet

Spanish

English

Multi-language staff

Languages Spoken

Sun Deck

Recreation

Free parking

Parking nearby

Parking

Outdoor pool

Seasonal outdoor swimming pool

Pool facilities

Pool and beach

Fax and copy machine

Business

First Aid Kit

Beauty and wellness

Pets allowed

Pets

Personal protection equipment for staff

Extra decontamination measures

Personal protection equipment for guests

Contactless check-in and/or check-out

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

West Jefferson Medical Center

Lakefront Airport

Louis Armstrong New Orleans International Airport

Red Roof Inn New Orleans - Westbank

New Orleans

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

If you want to lay your head on someone elses blood, this is the place for you! When checking for bed bugs, because this hotel is that type - i discovered someone elses blood under the sheets, but on the mattress pad cover.  The hotel will not refund 1 of my 2 nights (because I would not stay here) - USE THAT MONEY to buy new mattress covers!!! DO NOT STAY HERE - unsanitary and should not be in business.

You like other people's blood? Stay here!

i had a great time over there , i almost spend 3 months and i really love that place and the view out side in the evenings was awesome. slight cloudy and it's a good place for family to hangout.
We will definitely come back.
We got best service and best room ever in Redroof chain hotels

Had best stay of red roof hotels

 we Stay at Red Roof WestBank location you want a hotel close to new orleans , you're nearby all attractions. Did we mention we're only a 30-minute drive away from the New Orleans French Quart We provide our guests free Wi-Fi, an outdoor seasonal pool, a free expanded cable package featuring HBO and coin laundry for all guests. Red Roof Inn westbank is a pet-friendly hotel.

great pet friendly hotel

We stayed with my family and friends.we rent 3 rooms and we were happy and impressed with service we received at this location .we stayed so many holes and so many times with Red Roof chain hotels as well but I must say this location win our heart and rates we pay for rooms not so high as compared to another Hotels. We happy with our rooms and services . definitely will see you guys this summer. Great job.

Best red roof service & clean rooms

I would like to congratulate and thank Mr Ashton Austin for his time he spent helping me to get my room I'm just learning about the cash apps and he spent 2 hours we spent 2 hours trying to figure out how to pay for the room with this cash app my bank doesn't support venmo so I couldn't just get the money to my account to pay for the room so he did what he did to help me and I want to thank him and give him a great review for his time and help Southern hospitality goes a long way I've been places where it doesn't exist and it makes a difference so thank you Ashton you're awesome because the siesta blew me off and didn't spend 5 minutes to help me but this guy did it's so for that I am very grateful and thankful amen

Red roof inn westbank marrero Louisiana

The room was nice and clean the staff was friendly and welcoming……….I would stay here again………..The location was great nice seafood restaurant in front…………………….Not to far from the French Quarters………..

Staff

Warning - Do NOT stay here!!! However, if sleeping under a bridge is your only other option (that may even be better); please ask to see the room before you give them a dime of your money! I have never been more disappointed in a hotel chain, ever! Upon driving in and parking to enter office. The front desk employee was outside smoking weed with a buddy. I can not make this level of unprofessionalism up! That should have been my first sign to leave, but it was after 11:00 pm. He slowly got me checked in. When I entered the room, I turned on the lights and it flickered light a strobe light which could have caused a reaction to a medical condition of mine. I also couldn't close the curtains without a large gap on either side. I went to ask for another room; interrupting the front desk clerk's smoking session for a second time. I explained my issue with the room - and in his blazed state, he slowly assigned the second room. I walk in the second room and is stinks (badly) of stale cigarette, cigar, and weed smoke. I could look over that because I was exhausted. However, when I turned to close the door, the door handle was loose and there was no security latch on the door. Since I was traveling alone and realized this is definitely the "hood", I didn't feel comfortable. So for the third time, I explained the dilemma and requested another room. Third times a charm, right? WRONG!! I opened the door to room number three. Well, the lights worked, the curtains closed, it had kind of a security latch, and was only slightly stinky (not exaggerating), but the room was dirty! I could feel debris crackling under my shoes, the desk was filthy, the nightstand was disgusting, and the vanity area was sticky. Please look at the pics. I literally sat on the bed and cried. I gave up and sprayed the last of my tiny Lysol bottle and tried to sleep without thinking of what communicable disease I was picking up from the bed. At least wasn't lonely as the cockroaches that crawled in under the huge gap in the door kept me company. I called the Red Roof Inn customer service line and they were as helpful as a kick in the head - they said I would hear back from someone within 48 hours. The outcome as of 48 hours later. They said they would refund me one of the two horrendous nights. But what they actually did was charge me for an ADDITIONAL NIGHT, then refunded the additional night's charge as if I'm stupid enough to not notice. This place should be condemned and I'm contacting the Louisiana health department! You've been warned.

⚠️ Warning! Do Not Stay Here!

I am in complete disbelief about the state of this hotel! You can't expect too much when the front desk clerk is outside smoking weed with a buddy when you arrive. However, if I pay for something, I WILL get my money's worth.  I had to change rooms three times. The first room had a flickering light (which could have caused a seizure), and the curtains would not be properly close. The second room had a loose door handle and no security lock. Not to mention the horrid smell of stale smoke. I hoped the third time would be a charm, but sadly not even close. The third room is so dirty that I'm in shock! I gave up and decided to stay because it was close to midnight. I pray that this message finds the right person to make this a better place to stay.

So Disgusted I Could Cry!!!

Staff is friendly, but some of the rooms are a hot mess! Stained sheets, fruit flies, huge cracks in doors, ceilings falling in and air conditioning had bad smell and blew hot air. I didn't stay the night with my family there, instead we went to the Travel Lodge! They gave me a partial refund.

Not good!

I must stay we did  enjoyed my stayed here, staff is so amazing & all new look remolded  rooms so nice . we had planed 2 nights stay only but after we hospitality & rooms we extend our stay  & must recommended to  our friends & family.

Red Roof Inn New Orleans - Westbank

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Paid on the spot

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