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December 2024
Amazing stay!
Our stay at the sanctuary was amazing from check in! Eddy at the front desk was extremely nice and gave us a room upgrade at no cost since we were booked in a queen and my husband is very tall. The lobby was gorgeous and smelled so good with a Christmas scent. The room was small but just enough for
December 2024
Great location and helpful staff
The location is great! Near Radio City, Times Square and Rockefeller Center The staff is friendly and helpful. Vicher and Juttnthan helped us with our bags and assisted with arranging transportation several times! The bed was very comfortable including the pillows. Spacious shower in our one q
couple
December 2024
Employees make this Hotel Amazing
This hotel is my favorite hotel I have stayed in and I travel a lot! The employees (Spencer, Eddie and Ana) went above and beyond to make our stay so wonderful. The rooms are a little small but very comfortable. Love the slippers and comfy robes. The shower was luxurious and the drinks and snacks (t
December 2024
Great atmosphere, great location, great staff!!
Couldn’t have asked for a better place to stay. The location was great. Once we walked in we felt at home. Great cozy atmosphere to come back to after being out in the streets. Every single member of the staff was top notch. Wish I would have taken the time to get their names because a few of them w
couple
December 2024
Beautiful hotel with very helpful staff and in perfect location
We returned last week from a 3 night stay in The Sanctuary Hotel. The hotel is beautiful. Staff were amazing and very helpful. In particular Vichet and Delvis. Nothing was a bother to them. Our King room was spacious and very clean. Shower was amazing. Great location to Times Square and within walk
business trip
December 2024
A simple favor
Amazing environment and staff.
Jonathan was particularly excellent. He assisted over and above with my stay here. He went out of his at to carry my bags and he is truly what made my stay here memorable. The bed was comfortable and when it was time for checkout Jonathan already carried my bags out th
couple
December 2024
10/10 perfect hotel
Where do I start , absolutely stunning hotel , amazing and super friendly staff they cannot do enough for you ! Right in Times Square perfect location , silent at night , room was perfect (807) can’t Thank you enough for everything you have done for us 10/10 will be returning !
December 2024
What a gem!
This was a super quick one night stay in the city just to see the Christmas decorations. The Sanctuary was spectacular - the location, service, cleanliness - everything was wonderful. The rooms are small, but well done. The beds are amazing. If I had been able, I would have brought the mattress
family
December 2024
Great place!
Very clean, excellent location, very friendly staff who went the extra mile to make sure everything was perfect. They brought my husband a piece of birthday cake, to celebrate his birthday, after I mentioned that this was his birthday trip.
December 2024
Sanctuary Hotel New York
The Hotel was lovely ,so cosy,beds and pillows so comfy,Reception had amazing real like log fires built into the wall,Staff were so friendly ,Reception,Dining room staff ,House maids,Door staff,Porters each member of Staff couldnt do enough for us,cant remember all names,but extra shout for Jonathan
Sanctuary Hotel New York 4* in New York 20 reviews of the hotel, room photos and prices – book Sanctuary Hotel New York online