Name: Inn at Monticello
Address: 392 Broadway, Monticello, Monticello, Monticello, 12701, United States of America
Rating: 3

24-hour reception

Smoking areas

Security guard

Newspapers

Terrace

No elevators

General

Room service

Rooms

Accessibility features

Accessibility

Concierge services

Services and amenities

Free Wi-Fi

Internet

Spanish

English

Languages Spoken

Free parking

Parking

Pets allowed

Pets

Temperature control for staff

Personal protection equipment for staff

Extra decontamination measures

Personal protection equipment for guests

Contactless check-in and/or check-out

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Orange County

Stewart International Airport

Inn at Monticello

Monticello

absolutely the nastiest hotel I’ve ever seen. we paid for a room, went to the room and I kid you not I felt like I was in a movie where you’re in a super sketchy drug film and you would except people high on heroine staying. it smelled so bad of cigarettes and everything about it was very unsettling. the carpet looked like it was blood stains on it. we immediately walked back to the office and checked out and booked a different hotel room somewhere else. Of course the man wouldn’t  give us our money back. I feel like they do that on purpose because they know no one wants to stay in this hotel. we paid 80 some dollars to walk in and walk right now. There was even another lady in the office when we walked back in complaining that she didn’t feel comfortable sleeping in her room and the guy wouldn’t give her money back and apparently they were fully booked so he could move her to a different room. I told
Her she could have ours because we weren’t staying there. she agreed and was  trying to find a different hotel room to go to as well.

SCAM!!!! DO NOT STAY HERE!!!

This is THE most sketchy and dangerous place I've ever stayed.  It wasn't good when we arrived, then became increasingly worrisome as the night progressed.  Even my husband - who actually likes places 'a little on the edge' - agreed he was extremely uncomfortable with the place.

If it hadn't been so late when we arrived, and the local patrons weren't gathered in the parking lot surrounding our car - and appeared to be 'making deals' in the parking lot, we would have left for the night and come back in the morning to pick up our stuff.  My husband thought it was probably safer just to stay locked in our room for the night.

The cigarette smoke soaked rooms were accented by drapes barely hanging over the windows.  The bathroom tub seemed to have been painted at some point and the paint was now pealing off - or perhaps it had been soaked in acid at some point.  The dirt and trash swept into corners throughout the hotel were piled high and had clearly not been cleaned in many months, possibly longer.  Some of the patrons had chow in the parking lot and left the remnants and residue of their meals on the walls and sidewalks of the motel - chicken bones, greasy wrappers, crushed up beer cans, etc.  The door locks did not include anything more than the door handle - it definitely did not inspire confidence in a good night's sleep. 

Then, to punctuate the atmosphere, someone came knocking on our door at 11 pm insisting she needed to talk to Chris - 'where's Chris' 'just let me talk to Chris'.  Note to Chris - please let your customers know when you change rooms.  Also, you might want to dial-back your business with that lady - she didn't seem to be doing very well.

I guess I should have paid more attention to the signs at the front desk letting customers know they could not stay longer than 21 days at a time and must check out for at least 24 hours before they can move back in.  That must be code for unsafe and sketchy.

I will say the lady at the front desk was very friendly.

The sheets appeared clean.  And, so far, it doesn't seem like we picked up lice or bed bugs from this place.  So I guess we got away lucky with our lives and our health.

Do yourselves a favor, pay the extra few bucks, and stay anyplace else.



Don't stay here - dangerous, dirty, run-down, possible drug dealer's hub

I was expecting a no frills motel or hotel at this price.  So when half the stuff in the room wasnt working and the room was run down, I really wasnt going to complain though i was dissapointed.  But anyone staying here needs to know how unsafe this property is.  There are drug dealers, pimps/prostitues and people selling stolen merchandies that approach you on the property.  Its absolutely scrap and somone even asked me for the keys to my car.  I called them through my booking service to discuss  what had happened and they told me I was making it up and didnt bother to do anything about it.  I told them to look at all the reviews on the internet, its wasnt just me.  PLEASE, SPARE YOURSELF OF THE STRESS, POTENTIAL DANGER TO YOURSELF OR LOVED ONES,

If you value your life, please dont stay here.  <<STAY AWAY>>

This place is every bit as horrible as the reviews said. We went to a concert at Bethel Woods and thought, "it's only one night, what's the harm." wrong. The place is so filthy we didn't want to use the shower. The room stunk of stale cigarette smoke. People were screaming off the balcony at 1:30 in the morning. And most disturbingly, between all the cigarette burns on the night stand and the fact that the light was plugged in behind the mattress, I found it 3/4 unplugged touching the sheets (I unplugged it completely), I felt uneasy all night that the place was a fire trap. If you need a place to smoke crack or hook up with a prostitute, this is the place for you.

Take the one star seriouslu

Absolutely disgusting. Rated as 3.5 stars on some platforms, shouldn't even be listed at all. Revolting. Drunks fighting in the parking lot. Filthy carpets, broken-down furnishings, insects, stained towels. I'd give more details, but I don't want to vomit. 

Save yourself, better to sleep on the street than to stay here.

STAY AWAY!

Booked a non-smoking, king bed room for my young daughter and myself at this property. Immediately something seemed off. Upon check in we entered room 119. The room consisted of a filthy, sticky floor, a full size bed, a broken tv, and a filthy desk and disgusting bathroom. My daughter (8) immediately saw blood stains on the bed and stated "we can't stay here". I went to the front desk to try to rectify the situation, stating that the room that we booked was not that room and we can't stay in that room. The response was "you don't have to stay here!" So we didn't. I regret not taking photos. The bathtub looked like a body was dissolved in it, the room reeked of cigarettes and marijuana. We are fighting the property who is lieing, stating we were a "no-show". If we were a no-show how would we know the details of the room as well as the staff at the front desk? 8/4/2022, 3:30pm,  2 staff at front desk, 1 woman about 5'2" dark hair up in a messy bun, dark eyes, white t-shirt form fitted (this was the one who told me that I didn't have to stay), 2nd woman tall and blond, pink tank top complaining about her daughter (who was present) killing the battery on her phone, a young child (probably age 7-9, dark curly hair). This place should be shut down due to health code violations, fraud, and false representation. The photos online are not of the property. The only accurate photo is of the outside of the building. Do not book at this property.

Scam artists, health code violations. DO NOT BOOK HERE!

I booked this room for my husband. He stays in hotels 20+ days per month. He delivers furniture sold on Etsy, Chairish etc. This is the second time EVER he said he couldn't stay at a hotel. He couldn't even find it because there are no signs and it looks like an abandoned building. He isn't picky. This place is DISGUSTING. We should not be charged. My husband is sleeping in his truck... and it doesn't have a sleeper cab. It doesn't even have a backseat. Oh, and as of right now they are saying he checked in when he walked in and walked right back out. $100 for a hotel that was too dirty to sleep in. He couldn't even find it at first because it looks like an abandoned building.

The outside looks abandoned... The inside is worse.

So me and my wife went to Monticello for the 4th of July weekend and rented a room with a jacuzzi. It was supposed to be our nice little short vacation. After starting the water to get hot for the Jacuzzi my wife noticed the wall on the other side of the bathroom was leaking. There was a huge leak and so we immediately stopped the water and went to tell in the front office about what had just happned. They gave us some towels and said that the room was old and nobody has stayed there in a long time just clean the water with the towels then they called the manager Shauna (excuse the spelling if it's wrong) and she promised to only charge us for 1 out of the 2 days that we're staying for. We did not directly speak to her but that was what we were told by the employees at the front office.We figured it's fine as long as we get a refund for the second day. Upon checking out Shauna was at the front desk and when we mentioned the refund she started screaming to get the F-Out of her Hotel and to go ride our bike (we had our bikes there that's true but she was rude and totally unprofessional and then she claimed that she never promised a refund and that if we wanted the refund for the second day that we should have left the hotel at the time of the incident. It was unbelievable the way she treated us and my wife so not only did we not get any refund we never got any reimbursement for the broken jacuzzi and the water damage that almost killed my laptop because it was on the floor charging. If I can leave 0 stars I would but this is unacceptable hope this helps someone who's thinking of staying there. 
Also I forgot to mention the drug dealer next room to us. There were junkies at all times during day and night knocking on his door and waking us up it was just not a pleasant stay to say the least. I'm sure that Shauna knows bout the drug dealing because there's cameras everywhere and a blind man would be able to see it.

We got a broken jacuzzi room

This was the worst hotel I've ever stayed in. We were two women travelers and felt very unsafe. The room was disgusting, the tiles on the bathroom floor were buckling, the bed was lumpy, pillows flat as a pancake. Worst of all. someone was knocking on our door at about 2 am for about five minutes. It was really frightening and horrifying. I can't believe they are allowed to rent rooms. There was a sign on one door that said: Unsafe building, discontinue occupancy.

Nightmare

This the worst place I have ever seen in my life, we drove in from New York City for a funeral, the room smells like mildew and smoke even though they say no smoking, the pictures the have of the place don't belong to this place I don't where they get those pics from, the place is like a flee bag motel,stinks and dirty we check in and check right back out couldn't say in such a nasty place,the stair case are falling apart,they need to close it down and start over are someone need to buy it out and renovates it and start over from scratch,overall a hugh garbage dump.

Inn at Monticello

Main amenities of the hotel

Location

Available rooms

Location

Description of the hotel

What other amenities are there?

Policies

Check-in terms and conditions

Paid on the spot

Payment