Name: Comfort Inn
Address: 1412 Sunset Ave., 1412, Clinton, Clinton, Clinton, NC 28328, United States of America
Rating: 7

Air conditioning

24-hour reception

Smoke-free property

General

Room service

Fridge

Cable TV

Hairdryer

Shower/Bathtub

Rooms

Accessibility features

Wheelchair Accessible

Accessibility

Safe-deposit box

Wake-up service

Telephone

Iron

Services and amenities

Breakfast

Restaurant

Microwave oven

Meals

Free Wi-Fi

Internet

English

Languages Spoken

Free parking

Parking nearby

Parking

Swimming pool

Indoor Pool

Outdoor pool

Seasonal outdoor swimming pool

Pool and beach

Business center

Business

Fitness facilities

Sports

First Aid Kit

Beauty and wellness

Babysitting and childcare

Kids

Temperature control for staff

Extra decontamination measures

Temperature control for guests

Personal protection equipment for guests

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Room amenities

Royal Lane Park

Fayetteville Regional Airport

Comfort Inn

Clinton

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

This hotel has poor customer service personnel working the front desk. Was double charged without a full explanation and when I mentioned this the attitude was as though it’s not her concern and in addition to the poor customer service the website says pets allowed but does not mention the $100 non refundable fee. I feel robbed by this hotel. I traveled from out of state and had no knowledge of additional fees until the clerk just points at the pet fee sign. This is unconscionable to take advantage of travelers this way. I will never stay in a  Comfort Inn again and please pass this one by

A Ripoff from start to finish!

In area due to death in family. Had reservation for night of July 5th. Hotel staff allowed us to check in early, prior to our attending funeral. It was much needed break in emotional day. Entire staff was wonderful. Room and hotel very clean. Best part was extra towels and washcloths in room, didn't have to ask. 

Excellent experience 

We stayed here because not much to choose from in a small town. We notified desk that AC wasn’t cooling, I was advised no maintenance on staff tonight, so I asked for a fan, answer was no, just No. I would think they would had offered another room, but they didn’t. Next morning, we notified them their was no hot water, the desk clerk (while on phone) said if their was no hot water other people would be complaining 😡😡😡😡, (maybe those other people didn’t want to let them know), so I left as that. Went back to room to gather my things, the more I thought about it, the more I got upset. So at check out, no one at desk (which a lady seen me at desk) I waited about 2mins then I decided to ring bell, waited another minute, then phone started ringing and the same lady that seen me waiting at desk comes out picks up phone then looks at me and ask me how can I help you(with phone to her ear)? She was a different lady so I was asking for the same lady from early, she wouldn’t call her, but she gave me her name (Candy), about this time the owner(what appeared to be owner anyways walks in), can I help you, you checking in? I said no I’m checking out and started to explain everything to him, he said I will show you how to turn hot water on 😡😡, the AC, I will have some check on it, are you coming back? I said No I’m not coming back and I will notified corporate about this. I call corporate to tell everything that had happened and corporate tells me that the hotel put in the system they offer a refund to accommodate me! I was even more upset/mad, this is a lie I told corporate! He offered to show me how to turn hot water on😡😡😡!! I so wanted to go back and tell him off, I didn’t, stay away from this place!

Owner Lies

I chose the hotel from my work website and the check in was very easy and quick.  The hotel is very clean and quiet.  The room was very comfortable and the breakfast was okay.  I was surprised there was not coffee available at night but the overnight clerk, a nice older lady, made some for me.  The one thing I did not like was the shower, it did not for some reason have hot water, just lukewarm.  You can walk to some local fast food restaurants from the hotel so the location is good.  The problem is the new traffic pattern makes it difficult to leave the hotel.  You have to turn right and then u-turn to go the opposite direction.  Stupid NC has no idea about traffic.  It is not the fault of the hotel, just be aware of it.  I do recommend the hotel.

Nice quiet hotel, friendly staff.

We have family that live in Clinton but don't have room for us to stay so we chose the Comfort Inn based on its reviews and because it the website said it had a pool and breakfast. The location was convenient. The hotel lobby looked very modern. But I was disappointed right from the start. 

The desk clerk greeted me but in a way that said she would rather be somewhere else. She took my reservation info but then, without apologizing, took a phone call that lasted several minutes. Hey! I was right there and ready to hand you money. The phone call should have been put on hold until I was checked in. After she did check me in she handed me a brown paper bag with no explanation. I asked what it was. She said it was a complimentary snack bag. Well that's great but tell me ahead of time. She didn't seemed too thrilled to be working there. 

The room was surprisingly modern and had good amenities. Then we got to the bathroom. It was dated and in need of maintenance. The floor tiles were cracked, the grout in the tub was coming out and stained, the shower stream was so weak we had to stand right under it to bathe, and the fluorescent light blinked for the first several minutes it was on which meant I had to be in there with my eyes closed or be subject to an epileptic seizure. Very disappointing.

The third disappointment was that the pool was closed. One of the reasons I selected this hotel is because it is hot and humid in Clinton this time of year and I wanted to be able to cool off at the end of the day. When I got to the pool I was told by a member of the housekeeping staff (who was out there smoking) that the pool was closed until Memorial Day (just one week away). It was 95° and 95% humidity that day (and every day before and after that). Who wouldn't have the pool open? It also advertises a hot tub. I didn't see one.

The breakfast room which is open from 6:30 - 9:30 (convenient) was typical of most hotels I've stayed at. They did offer cooked eggs and sausage and a waffle maker plus the standard other fare and was good. The lady in charge of the breakfast room was kind of a grouch though. I wanted water to drink and didn't see it so I asked her where it was. She scowled and told me in a pitcher on the counter. I did find it but I didn't think that "are you stupid?" attitude she gave me was necessary. I noticed that she scowled at everyone else dining too. Disappointing.

They have a  room with a computer and printer for guest use which did come in handy. And, though I didn't use it, I checked out the fitness center which was small but looked like it had all the necessary equipment for someone who wanted to work out.

Overall, some good, some not so good.

Some Good/ Some Not So Good

What a nice group of people. The check in was fast, the hotel a little dated but the rooms are clean,  well stocked, felt safe, and  a little bag of goodies is nice treat.     There are not a lot of choices of hotels in Clinton but even if there were, I'd choose this Comfort Inn again.

Super clean, super friendly

Whoever the young girl at the front desk working at night on 5/8/19 is should be fired!
Anyone who checked in , she was annoyed with and we kept having to ask her to repeat herself because she spoke so low you could only make out half of what she was saying. 
She constantly wanted to go behind the wall to what appeared she wanted to sleep. When she did come back out she would be rubbing her face and eye sockets almost like she was on some sort of drug. 
Bazaar behavior to say the least. 
If I owned this place she surly would be fired. 
I won’t be staying here again.

Pitiful

Had to go to Clinton, NC for work and this was really the only option in town.  I was impressed for a small town to have a hotel like this.  It felt like it could have been in Charlotte or Raleigh.  Would definitely recommend it.  Also the rooms were very clean.

Great price

I didnt expect a lot but was pleasantly surprised.  Good customer service, clean roon, nice rate.  Still trying to understand who designed this place...with the elevator located at the end of the hallway.

Comfort Inn

Main amenities of the hotel

Location

Available rooms

Location

Description of the hotel

What other amenities are there?

Policies

Check-in terms and conditions

Additional information

Payment