Name: Surf Song Beach Resort of North Wildwood
Address: 1800 Ocean Avenue, Wildwoods Beach, Wildwoods Beach, Wildwoods Beach, NJ 08260, United States of America
Rating: 7

Air conditioning

Smoke-free property

Heating

General

Non-smoking rooms

Room service

Family room

Rooms

Vending machine

Meals

Internet access

Internet

Spanish

English

Languages Spoken

Barbecue grill(s)

Sun Deck

Recreation

Free parking

Parking

Swimming pool

Pool and beach

Family/Kid Friendly

Kids

Pets Not Allowed

Pets

Location

At the resort

Ed's Funcade

Atlantic Parasail

Ocean Oasis Waterpark and Beach Club

Raging Waters Water Park

Bobby Dee's Arcade

Byrne Plaza

Atlantic City International Airport

Surf Song Beach Resort of North Wildwood

Wildwoods Beach

I had been going there 7 years, however, I reserved in Feb 2023 for this Summer, however, the Property manager canceled my two reservations, and I there is Not one phone call or email stating that your reservation was canceled.   Leaving me in June to try and find another place.  And they not only did they not apologize and try and help me with alternative, she hung up  on me.

Property management company is lazy and aweful

Rented the 2 bed 2 bath unit which came with a stocked kitchen and a living room. It can sleep 8. There are two pools which were heated. The hot tub wasn't hot. There is a sundeck on the 5th floor with a view of the ocean. Terrific location three doors from the boardwalk and beach. Many restaurants nearby.   A lot a bang for the buck. 

Great Value And Location

We stayed at Surf Song on 6/19th - 6/23rd and I have never been so pleased. We had the best time. From the room to the pool and even the parking area everything was clean and well kept, everything about this place just made me so happy. The view from the 5th floor deck is awesome and the boardwalk is only a few steps away!  The staff was exceptional and very kind and were right there if you needed something. I will definitely stay and recommend Surf Song. If I had the money I would buy one, that is how much I enjoyed my stay.

Nothing But Good Things To Say!

We stayed here for a weekend just before Memorial Day.

The location is wonderful - almost adjacent to the boardwalk. There are bikes for rent  very close to that area. Parking is efficiently distributed with one allocated spot for each room. Check-in process was efficient (though its only between 3-6 PM, extendable till 9 PM on asking). We did not interact much with the staff otherwise. Management is quite responsive over email, not so much on phone.

The condo was well maintained and functional. The living cum kitchen area was quite large. Having dishes, glasses and cutlery means you can make your own food, which is advisable at least for breakfast or late dinner, as the restaurants in the area have limited open hours (10-6 PM) - don't trust Google Maps!

The bedroom had 2 beds that can comfortably fit 2 adults each, while the bathroom was spacious enough. The private entrance and balcony outside mean you can relax in chairs while looking across at the ocean.
A cleaning lady comes in around 11 AM each day to replace towels and wash the dishes.

There is a nice pool below, and also barbecue spots on the second floor. The hotel is less noisy than the adjacent Montego Bay and Sahara Motel (though they were directly boardwalk facing), those attract a younger crowd.

Not to say that it was a perfect stay, as there were some annoyances:
Wifi never worked throughout our stay, though we tried from all devices including a laptop. Luckily there was a strong mobile signal (AT&T).
The thin walls meant some noises crept through from adjacent units and the floor above (but nothing more than you face in any regular apartment in NY).
The elevator is a little slow (quicker to take the stairs down).
Also don't try the vending machines below, as none of them work/are stocked. Try Romano's beach store instead (the first shop on the corner of the adjacent boardwalk). Shoprite is the best for getting groceries; local groceries seemed notoriously unreliable in terms of open times.

Overall, I would consider Surf Song to be value for money as long as you have the mobility of your own car. Being that close to the beach has its benefits in spite of the minor inconveniences inside the building. This is definitely the place to stay if you are in a group of at least 3-4.

Great Location & Value for Money

If you are traveling to North Wildwood, this is the place you want to stay!!!!  a quarter block to the beach!  The TWO heated pools!  The 5th floor sundeck!  The 2nd floor barbeque and grilling deck!  And each unit is decorated VERY nicely!!!  You won't be disappointed!!!

The North Wildwood Place To Be!!!

Hello OPMC,

I am sending this instead of the Yellow Card that is typically given out at the Surfsong (SS).  I have been a loyal customer of the SS for over a decade. I would like to let you know the HARROWING experience we had in the Summer of 2018.  I booked room 501 for LABOR DAY weekend in JANUARY of 2018 when the bookings start for that year.  When I arrived, the person behind the desk welcomed us and I handed us the keys to 201.  I did not even look at the keys until I got on the elevator.  I immediately went back to the office to make them aware of the problem and they stated: “We do not save rooms”, “We only save types of rooms”.  I said:  “I have email PROOF that I reserved this room”.  They stated that did not matter as the person that worked there in January “no longer worked there”.  I stated, that made no difference as they were representing the company when they took my reservation.  I asked to see the manager.  The manager avoid us by saying she was “out of the office”, when it was obvious that some of the employees in the background of the office where chatting with the manager.

 

We checked out room 201. It was a PIT. I will provide details if you like.  But, I would not belabor that point.  My Wife was EXTREMELY disappointed. I stated that I expect to be put in the room I reserved.  They stated the best they could do was “Give me my money back” and therefore, sending us HOME to PA with NO VACATION. I said “you must be joking”. They said they were not.

 

If it had not been for “Lisa” in housekeeping who knew me and my family.  Lisa knew I had been stay at SS EVERY YEAR FOR OVER 10 YEARS.  Somehow she got us into #500. I had not booked that because the owner has not updated it in 10 years and it shows it.  Bad/old tv’s.. scratches, crappy microwave, super-loud AC in master bedroom, etc.  BUT, it was better than going home. So we took it.

The reason we loved the SS was that it has a pool and it close to the Boardwalk.  Also, SS takes reservations from Thursday-Tuesday if a room is available.  We like to do this for Labor day weekend each year.

We will NEVER RENT FROM SS AGAIN unless:

Someone from OPMC calls me and explains to me what the current policy is regarding reservations
I would like to know if 500 is being forced to renovate this year as the desk stated. We are hoping.
I would need to see a CONTRACT with the ROOM NUMBER we are reserving it clearly stated and confirmed.
We are open to rooms 500 (if renovated) or 501 and if they are available for Thursday thru Tuesday (checkout)
 
BEYER FAMILY

Bait and Switch under new manament

It's a small, private condo, a three-minute walk from the boardwalk and the sea, clean, well-served, family-friendly, parking, liquor store, and walking distance.

Surf Song Beach Resort of North Wildwood

Main amenities of the hotel

Location

Available rooms

Location

Description of the hotel

What other amenities are there?

Policies

Check-in terms and conditions

Additional information

Payment