Name: La Quinta Inn & Suites Yukon
Address: 11500 West I-40 Service Road, Oklahoma City, Oklahoma City, Oklahoma City, OK 73099, United States of America
Rating: 7

Air conditioning

Elevator/lift

Smoke-free property

Heating

Reception desk

General

Non-smoking rooms

Fridge

Family room

Cable TV

Hairdryer

Shower/Bathtub

Toiletries

Rooms

Accessibility features

Accessibility

Iron and board

Laundry

Telephone

Iron

Services and amenities

Restaurant

Microwave oven

Coffeemaker

Meals

Free Wi-Fi

In-room internet

Internet

Multi-language staff

Languages Spoken

Offsite parking reservations required

Parking

Swimming pool

Pool and beach

Business center

Fax and copy machine

Meeting and presentation facilities

Conference Hall

Business

Fitness facilities

Sports

Family/Kid Friendly

Kids

Pets allowed

Pets

Extra decontamination measures

Health and Safety Measures

Location

At the hotel

Room amenities

Wiley Post Airport

Will Rogers World Airport

Max Westheimer Airport

Chickasha Municipal Airport

La Quinta Inn & Suites Yukon

Oklahoma City

Hard to find at night since exterior lighting comes on too late. First room heating didn’t work, so we changed rooms.  Hotel was clean, but first floor corridor was smoke filled.  Some one was smoking either in their room or in the laundry room.  Front desk person denied smoking, and said she’d track it down. Smoke continued to be in corridor all night especially outside the laundry room snd front desk office area and room 116.

Avoid if you don’t like cigarettes and smoke

Stayed here several times before. Staff has always been friendly & helpful. Rooms & amenities are clean & generally well-maintained. Hallways, carpet in the rooms & room furniture is starting to look worn & in need of a refresh.

Friendly, comfortable but starting to look a little worn

Great property and service. Good breakfast. Safe facility. Great for families. 
Strongly recommend. 
Helpful staff. 
Clean pool 
Good breakfast 
Safe parking 
Clean bathroom 
Comfortable bed 
Pet friendly 

Good

Hot foods all cold. Room clean but with frayed carpet and loose tiles. Only one chair in a suite. TV poorly placed @bd too far from the bed; only place from which to watch. Facility appears to be undergoing renovation. Back entrance unclean. Cigarette butts everywhere. Staff pleasant except in the breakfast room. 

One night

Management is very accommodating as well as his day and weekend staff. Very professional, clean , spacious and not to mention safe and right next  to highway for convenience  so it’s easy to get to and go  about your day 

Impressive

Me and my husband went on a date and i placed my necklace in my makeup bag that was in the bathroom. When we came back our beds were made and room was cleaned by the cleaning staff. The next morning i went to grab my necklace (which btw was given to me by my deceased grandmother so it has a lot of meaning to me) and it wasnt in my bag. I check the whole room and all my things and couldn’t find it. The next morning for checkout i asked the front desk lady (older white women w blonde hair and glasses) if she found a necklace and she said they received our message already and still haven’t found one. That was our first time reporting it so i wasnt the only person with “missing” jewelry. And this lady seemed so bothered and was on the phone and just kept taking to her friend on the phone. This place is unprofessional and i will never stay here! And if you do hide anything important to you in a good spot they wont look!!!! Oh and the hotel is dirty and smells! 

HIDE YOUR JEWELRY!!!

If I could give this place 0 stars or even negative stars, I would. The entire hotel was awful! The lobby was terribly hot and the AC was not working in the lobby, breakfast room, elevator, and hallways. I was told that the AC had been out for several weeks and that management just brushed it off. That's cruel, especially since I stayed here in July, in OK, during a heatwave! 
Walking towards my room, there were several room doors open with towels and sheets thrown about. It was eerily creepy and weird. The room was dirty and run down. The bed itself was clean (thank god) but the bedskirt had lots of stains. The carpet was frayed and there were even more stains in both the carpet and furniture. The shower and bath were dirty also. The hallway on the second floor had multiple stains on the carpet, walls & ceiling. It looked like someone had thrown up throughout the hallway. The room where the ice machine is was dirty and gross with mold & trash. There was trash in the elevator and outside of the elevator and it was piled up and spilling over. At breakfast, the room was unbearably hot and the food was next to inedible. The "eggs" were burned and disgusting, the sausage looked and tasted like leather and the waffles were horrible. I am pretty sure the syrup was corn syrup with maple flavoring. It was disgusting!!! When I checked out, I spoke with the GM and he acted like this was all news to him! He blamed it all on the other staff and said that the AC was being worked on. His name was Atit. The only saving grace to this LaQuinta is that the bed was very comfortable, the air in the room was great, the internet was fast and it was close to the highway. However, it is sad that this is what has become of La Quinta and Wyndham. I will NEVER stay at this hotel ever again and I would not recommend it at all, to anyone! Run far far away!!!

DO NOT STAY HERE- RUN FAR FAR AWAY

Upon check in, we were instructed that the side door would be more convenient.  It certainly was!   It didn't lock!   In fact, it had no door knob!   Because it was late, and we were all hot and tired, we elected to stay.   We did report this to the front desk who advised "maintenance is working on it."We trusted our German Shepherd to alert us.
The room looked clean.   No hair on sheets.
The bathroom appeared clean.   We asked for a portable crib which did not have the bottom.   We were going to pad it with pillows...no.   They had no extra pillows.   This turned out to be a blessing, because when we unfolded the crib, it was nasty!   Covered with stains 
At this point, our puppy came running around the corner with a roll of paper towels?!?   Apparently left under furniture??
Then, she produced a used bar of soap and a half eaten candy bar!    Assuming no one cleans under anything.
We slept on top of the sheet.   Took a quick shower and left.    The door remained broken.    Horrible stay.
To add insult to the story, we are Wyndham rewards members.   We wasted our points and $$ on this horrible place.

Save your money!!!

The only good thing about this particular LaQuinta was Belinda who checked us in.  She was polite and cordial, but was not able to address our issues. 

#1.  The main issue was no stoppers for the bath tub or sink.  After a long day of driving, a hot bath is really what we paid for.  Went to the front desk to get stoppers, but Belinda said none were available "because guests steal them."  (A) I don't believe hundreds of guests steal bathroom stoppers and (B) even if they do, the hotel can buy a hundred of them for backups for less than $25.  Belinda's suggestion (bless her heart) was for us - you know the actual customer - to get in our car and drive over to Walmart or Home Depot to purchase our own stoppers for the bath tub and sink.  Seriously?  I realize she couldn't leave the front desk, but to ask a paying customer after a long day to go out to Walmart to buy a stopper was ridiculous.

#2.  The room had a funky smell as if a wet dog had been in the room the previous night.  

#3.  The mattresses were not comfortable and probably haven't been changed in years. 

#4.  Breakfast was typical LQ.  Hot items were cold, cold items were hot.  As long as you don't expect much, I guess it was okay.

#5.  The "management" leaves a business card at the front desk with the manager's email address ALLEDGELY so that you can contact the manager.  I wrote to the manager TWICE and never received any reply.

I've been a LaQuinta/Wyndham member for over 40 years.  Some are great.  Some are average.  Some are bad.  This one...well, they should pay you to stay there.  

Terrible - Management Will Not Reply to Emails Regarding Problems

After our original reservation was canceled.... without us requesting hotels.com refused to refund or give our reservation back, after back and forth with hotels.com and the hotel it was decided they would allow me to get another room (with 1 less bed) however had to pay a 2nd time for our room at a higher rate and then refunded the original amount. We were given permission to bring an air mattress. Upon arriving the hotel seemed nice and the room was spacious. The toilet was a struggle, as it would hardly flush, the bath tub was disgusting. Around the drain it was rotting and rusted, it had been attempted to cover up with paint and the paint was peeling. The air conditioner didn't keep up for the size of the room, it was set on 66 (it wouldn't go lower) and it was easily 75-80 degrees. The TV would only go on one channel (cox business) because neither of the remotes found would work. And the king sized bed frame was broken on the corner and laying on the floor. We had to sleep sideways. The front desk refused to provide blankets for the pull out couch. And said they didn't have any to give, they eventually found a small one. They did provide a good breakfast and the pool is decent. However the posting stated it was open until 10pm and the front desk kicked us and another family out at 9pm. She wasn't mean about it but the kids were upset. We've tried multiple times to reach the manager, once upon check out, they told us he had just stepped out. We were told he would call us, they took our number, and never received a call. We called back and they said he had left the property again. I delt with him during the reservation fiasco and he seemed nice but he is quite hard to reach for issues. 

La Quinta Inn & Suites Yukon

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