Name: Great Pines
Address: 4920 State Route 28, Old Forge, Old Forge, Old Forge, 13420, United States of America
Rating: 8

Smoking areas

Express check-out

Outdoor furniture

No elevators

Reception desk

General

Breakfast

Restaurant

Breakfast/lunch to go

Meals

Free Wi-Fi

Internet

Hiking

Picnic area

Recreation

Free parking

Parking

Event facilities

Business

Pets allowed

Pets

Personal protection equipment for staff

Extra decontamination measures

Personal protection equipment for guests

Contactless check-in and/or check-out

Individually packaged food

Additional measures against COVID-19

Health and Safety Measures

Location

At the mini-hotel

Great Pines

Old Forge

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Our favorite place to stay in the ADK's!  Beautiful location on the water with canoes, etc, for guests to use.  The main lodge is beautifully decorated.  There's a nice restaurant/bar area.  Rooms are clean, and comfortable. Highly recommend!

Our favorite place to stay in the ADK's!

Property is beautiful but room was cold & no way to regulate your own heat.  Another guest played loud music for 2 hrs including after 10 pm.  2 messages to staff went unanswered.  Only saw staff 1st thing in the morning.  Room was  not cleaned each day.  For the price, the service was unacceptable.  Would not recommend.

Unacceptable for the price

Third summer in a row here.
Everything was excellent as usual.
The complimentary breakfast area was well stocked.
Any need we had was met with a smile.
My Golden Retriever enjoyed swimming off the lake dock.
Location is conveniently between Inlet and Old Forge.

Another great 4 day stay!

The most awful meal we've had. Along with terrible beer choices. Had nothing we asked for, no miller lite, no type of guiness. Settled for a dirty martini that came out pure olive juice! We ordered shrimp scampi, it had exactly 4 pieces of shrimp, no flavor with just cut up tomatoes and carrots. Fish tacos with stale floppy shells and one little tiny fish nugget in each shell. The nachos are not nachos, but under cooked potato chips with melted slices of American cheese on them that a 4 year old could make. Not to mention a dry chicken sandwich that could chip a tooth. Just sad....

Beware! All they have to offer is a view!

The veranda provides an excellent lake view. 
The only human contact you'll have is other guests. There appears to be no staff on site, all booking is done online and two phone messages went unreturned. I overheard other guests calling and saying they had not received the code to check into their rooms. Not sure if they were talking to a person or leaving a message.
In the lodge building, it appears the HVAC for all rooms is controlled by one panel that is in the hallway. So don't expect to be able to adjust room temp to your liking. Breakfast is instant oatmeal or a muffin out of the fridge.

Great view, sketchy customer service

This was my first visit to Great Pines and experience with the "Weekender" family.  "Frustrating" is the word I use to describe this 2.5 day stay.   First, there was a peculiar absence of hotel staff.  For the first two days, we did not see ANY hotel staff in the lobby.  The manager was off-site.  Attempts at an earlier check in (i.e., 15 minutes before 4 pm) was not available because there was no one on-site who could help us. 
So the rooms 'unlocked' at 4 pm, using our code sent via email.  However, we did not know where our room was located.  Additionally, the manager was contacted to request an hour extension at check out, and she agreed to extend the hour. Unfortunately, the room was automatically locked down at the originally-prescribed check out time.  Music played all night long in the lobby for the first night until we found a way to shut it off for the second night.  Additionally, there was no water for a few hours during our first evening because the pipes froze.  
The restaurant staff was excellent for our Sunday night meal, in spite of no running water for a few hours that evening.  
This hotel has much potential. It is a wonderful location and rooms were clean, but the absence of a human face (thankful there was no emergency other than the frozen pipes) was disconcerting.

Frustrating and Disconcerting

Room was very small.  Room looked great but was not functional. There was no room to even unload a suitcase or to leave it open.  Beds looked good but very uncomfortable.  Even after snow fall had stopped, no one shoveled snow for access to the row of rooms we were in.  We spent time looking for information about activities in area but there was none available.  We were unable to locate any staff to be able to ask questions.  Restaurant food was good but was served cold.  They had to microwave it to get it hot.  Server said it was smokey in kitchen, so they had opened the back door.  Plated food must have been by that door.

Would Not Go Back

Very comfortable bed and pillows.  Room was spacious.  Amazing view!  Lodge with fireplace very relaxing.  Food was excellent.  Staff very friendly and helpful.  Relaxing weekend for a family wedding.

Beautiful view and excellent accommodations

There was a mix up when booking the room, was supposed to get a room with a jacuzzi. They didn't have one available. The room was nice but there was no thermostat in the room to make the room warmer. It was a very chilly weekend up there. The hotel restaurant bar was closed which wasn't convenient either. I hung out in the lobby in front of the fireplace which was not on. I asked the front desk girl if she was starting the fire tonight and got a very sarcastic answer back, telling me a guest broke something in the chimney. Asked me if she wanted me to have her make one even after she said it was broken. The girl at the front desk was absent from the desk most of the time even hanging out in her car during our stay. She also had what seemed to be her daughter running around the hotel, in and out of the room next to our room, up and down the stairs. Finally, when taking a shower, a lot of black stuff came out of the tub spout, along with a very slow drain leaving me to shower in a puddle of my own water. As far as the number 1 resort in old forge, I would be to differ.

Poor stay at great pines

We had an excellent time in our 3 day stay. Great accommodations and would definitely stay again. Can’t wait for our next trip. Our dogs loved it too with the dog park on sight. It was an anniversary trip for us. 

Great Pines

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