Name: Townhouse Inn & Suites
Address: 13929 Gold Circle, Omaha, Omaha, Omaha, NE 68144, United States of America
Rating: 8

Air conditioning

24-hour reception

Smoke-free property

Heating

All Spaces Non-Smoking (public and private)

No elevators

General

Non-smoking rooms

Interconnecting rooms available

Fridge

Cable TV

Hairdryer

Shower/Bathtub

Rooms

Accessibility features

Wheelchair Accessible

Accessibility

Iron and board

Laundry

Wake-up service

Telephone

Iron

Services and amenities

Vending machine

Microwave oven

Coffeemaker

Meals

Free Wi-Fi

Internet

Free parking

Parking

Pets Not Allowed

Pets

Temperature control for staff

Personal protection equipment for staff

Extra decontamination measures

Personal protection equipment for guests

Additional measures against COVID-19

Health and Safety Measures

Location

At the mini-hotel

Room amenities

Westwood Heights Golf Course

SkateDaze

Boys Town National Research Hospital - West

Eppley Airfield

Townhouse Inn & Suites

Omaha

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

The plusses:  very friendly and helpful clerk, clean room, updated (mostly), A/C that was adequate for the space in the summer heat, ability to park the car right up to the door.  

The minuses:  weird inconsistencies in the decor/maintenance (some beautiful items oddly overdone for the space along with a stove that had been disabled, a refrigerator with rust at the bottom of the door and a blindingly bright bulb on a lamp, with no lamp shade).   

I think this property is a real do-it-yourself project.  But it WAS clean, comfortable and very affordable.  So in the end, it was a win.  We would return.  Bring your own toiletries.

Acceptable but quirky

It was great, cheaper than other overpriced hotels and staff was very nice. It was clean and welcoming and close to downtown Omaha. Beds were comfortable and soft and I had a great stay for the College World Series. Great area with tons of restaurants for breakfast lunch and dinner and plenty of shops and stores

Convenient and high quality

Stayed Here Many Many times when in Omaha  ! If you just need a reasonably priced clean place to stay this is it , the owners here are wonderful people that are very freindly .  Great safe free  parking also , next to the dairy queen and red lobster is across the street , What more can you ask for !

Wonderful Place to stay !

Checked in by Sameek. Such a nice, fun and personable guy. No continental breakfast, but it was okay as we brought food in coolers. There is a standard size fridge, sink and microwave, table and 2 chairs, as well as basic dishes, ie: 2 plates, 2 cups, silverware. Husband and I would definitely stay there again.

A clean & comfortable homey feel.

The room was clean and the staff friendly, the price was good and it was near alot of places we wanted to visit, the mall was right across the street in walking distance. I would recommend this hotel to anyone and would stay here again for sure.

Great hotel for a good price

Room was comfortable and clean Has large refrigerator and microwave. Small eating area. Bed was comfortable, Bathroom was very cleanThe rooms are dated but the room is gigantic. There's no breakfast included. It's right next to a DairyQueen. The neighbourhood is clean and quiet.

This fit the bill

We were in Omaha over the Memorial Day Weekend. Nice town! Anyway, we stayed here for a few nights and had no real complaints. The rooms are very dated-it's like stepping back in time. No frills for sure but the room is gigantic. It's also very dark so nice and cool on a hot summer day. There's no breakfast included. It's right next to a DairyQueen. The neighbourhood is clean and quiet. 

Fine Place to Stay

I am in the Hospitality Business and was in town looking to purchase another Bed and Breakfast here in Omaha.  First, I'll talk about the room.  I stayed there for almost 45 days.  I selected a smoking room.  The room needed much repair, but was somewhat functional.  The lamps on the night stand sounded like there was a short in the wire every time you turned them on or off.  I had to stop using them being paranoid of getting electrocuted.  The electric stove burners weren't wired correctly.  I thought I was turning on one and the wrong one was on and it would smoke as it heated up.  The room is poorly insulated, you can feel the cold through the carpet, the walls and the door.  The heating/air unit barely kept the room warm.  Since it was a smoking room, there was no ventilation.  I had to either open the door or window on a regular basis.  The security for the room was poor.  There was only a dead bolt to secure the door.  There were holes in the wall where the security bar use to be, but no security bar.  It is easy to see the hotel was absent any sort of regular maintenance.  The room I stayed in was similar to a small one bedroom apartment (more like an efficiency).  The was no door to the bedroom.  The owner suggested that we put a blanket on the doorway if I needed privacy between the two rooms.  The water was extremely hot.  If you stay here with children or not, be extremely cautious about using the hot water.  It will scald you.   The size of the toilet is extremely small and the toilet seat had sharp edges, men be careful if you need to sit.
Now I speak about the customer service.  First impression was that the owners are a sweet little couple, but don't let that fool you.  Every time I needed to do laundry, I had to go get the key and unlock the laundry room and then return the key.  The key FOB for entry into the laundry room was not working.  Only two of the four clothes washers worked and the other two were filthy.  The amenities they claim to have, you need to specifically ask for, that's if they actually have them (even then they may not work when provided).  At any hour of the day when you go to the check in desk, no one is there.  I always had to pick up the phone and wait for them to help me out.  The owners lived upstairs above the check in desk and was always in their room and not at the front desk.  If you called the front desk and needed anything, they always asked for you to wait if you wanted them to bring it to you, or you had to go to the front desk.  

Now I will talk about why my stay was prematurely ended by 15 days.  The owner's wife, stopped by my room about 8 P.M.  She said that I had to close my windows if I had the heater on.  I tried to explain to her that 90% of the time, if the window was open then the heater was off.  I wore a hoodie or extra clothes to stay warm while I aired out the room.  Specifically at this time, I did have the window cracked and the heater on.  She told me that she has been watching me daily and how I would have the front window and bedroom window open at all times.  I told her that this was not the case.  I even invited her to the back room to verify that the window was not open.  When we went back there, I opened the shades and then she hit my shoulder and accused me of just closing it and called me a liar.  She said that she was the one who had to pay the electric bill and not me.  I told her, I paid my monthly bill of almost $1400 to her a month.  I can have my window open if I wanted.  As words were being exchanged, I did use and expletive referring to the window once, and she again accused me of being a liar and was extremely rude.  She mentioned that even her husband told her to leave me alone before this interaction, and she admitted that she could not listen to him. She immediately told me that I had to get out and was going to call the police.  I told her to call the police because I had done nothing wrong.  As she left she referred to me as "Amigo" like it was going to be insult based off of my race, and I'm not even Hispanic.  Shortly after she left, her husband was knocking at my door.  I was prepared to apologize for my language and was speaking with him in calm manner.  He just yelled at me, would not listen, and called the police.  I already knew (being in the hospitality business) that I was no longer allowed to stay there, so I started to pack while waiting for the police.  Once the police arrived, I explained the situation, I told them what happened calmly and we even joked around a bit.  The police were kind and actually helped me out with the disgruntled owners.  I explained to the police, I was already packing, I just needed an hour or two to pack my stuff, find another hotel and leave.  Before I left, I ensured I took out any trash and the room was clean.  The owner did refund half the rent that I had already paid, which was surprising.  He did admit to me, that they were watching me daily as I went about my business.  I can understand about being observant and cautious, but spying is unacceptable on customers, especially when there is undue cause.  He apologetically stated as I left, that this should have never happened.

Keep a look out because the owners are spying on you.

Looking for inexpensive option during College World Series.  This fit the bill.  Room was comfortable and clean  Has large refrigerator and microwave.  Small eating area.  Bed was comfortable  I always rate shower it was just average,  Bathroom was very clean

Great place and a good price

We stayed 3 nights Easter weekend at The Townhouse Inn and Suites. The owner/desk clerk was very friendly and helpful. The room was clean and comfortable. The window unit Heat/ AC worked very well. We had a mini kitchen with a full size refrigerator. Terrific not to have to sit on the floor and work in a small refrigerator. We really enjoyed having the toaster, silverware and nice table to sit at. Visiting our children and in and out of the room. The bed was comfortable. I like parking outside right in front of room. The price was really good. We will stay there again.

Townhouse Inn & Suites

Main amenities of the mini-hotel

Location

Available rooms

Location

Description of the mini-hotel

What other amenities are there?

Policies

Check-in terms and conditions

Additional information

Payment