Name: Extended Stay America Select Suites - Omaha - Southwest
Address: 6855 S 118th St, Omaha, Omaha, Omaha, 68137, United States of America
Rating: 8

Elevator/lift

Smoke-free property

Express check-out

General

Accessibility features

Wheelchair Accessible

Accessibility

Laundry

Safe-deposit box

Services and amenities

Vending machine

Meals

Free Wi-Fi

Internet

Parking

Pets allowed

Pets

Personal protection equipment for staff

Extra decontamination measures

Personal protection equipment for guests

Contactless check-in and/or check-out

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Eppley Airfield

Extended Stay America Select Suites - Omaha - Southwest

Omaha

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Facility is not up kept there is trash and glass everywhere. Staff was nice but when it came to problems, they did not fix them.  be wary of price gouging I had to leave unplanned very quickly due to unsafe room conditions, and all they had was excuses

Management and corporate did not care about unsafe room conditions until after you checked out and then they price gouge

Don’t book if you intend on checking in after 10pm. Was not informed of late checking policies. Late checking policies are that you call  and a staff member will come to the property  30 minutes to check in. If you refuse to wait the 30 minutes they deem your reservation canceled and you will be charged. Will never stay at another hotel of this brand or this corporation. They will not receive my money. 

Late check in

I am a transient worker working normal 9-5 hours in the area. It is almost impossible to get a nights rest due the banging of a headboard in the room next door and the spanish music played all hours of the day from the 4 rooms on my floor with doors propped open. Animal urine is left to dry in the hallways. I have been here almost a month now and have yet to get any sort of turn down service or housekeeping (instead I'm told I can pay for a towel and sheet exchange as well as rent a broom from them to clean my own room). Weekends on the floor I am on is like being in a college dorm with residents going between rooms smoking and drinking. Coin operated laundry has credit card swipers that don't work and no way to get quarters unless you leave the property to get them somewhere else. Not a pleasant stay at all.

Bad experience

All external door locks were inoperable and people were coming and going without keys.  The place was very insecure.  

Notice words written on the bathroom mirror that the staff didn't clean.   Red Rum murderer.  

Not the kind of place to take a family to feel safe.  I spent 45 minutes on a customer service line to be told issues with WoodSpring suites cannot be handled by ChoiceHotels.  Then both said won't refund anything for a room we never stayed in.  

Stay away from this company and their properties.

Very unsafe and satanic words written on bathroom mirrors.

I travel alot, and stay in many extended stays due to work. So I know the issues each has, but this one puts it in the top 5 places I stayed of worst places. 

PRO-. Staff is great, and goes above and beyond to get you check in and help when needed. Keep that up.

CONS--. Place is full of kids and animals. Not sure why some are not in school yet, as they are age for it. But really suggest that you put the kids and those with pets on one side of the building or keep them on one floor, and the guest that is here for business or one night, can be on the top floor. Walls are very thin, and if you work nights, forget about sleeping during the day. Got 3 kids next door screaming daily because lack of parenting, somebody playing street hockey above my room, somebody keeps pissing in the main hallway in front of the elevator. The free internet is very very limited, and the paid version still just as bad. this could be the bandwidth limit on the site ISP. Due to covid, no house keeping can be done. so bring your own bedding, and floor cleaning. 

Notes:
I get it that some needs a place to stay but these hotels are meant for long term workers taking on area projects, not for actually living in them. IMO.. 
For the single rooms, may be a small recliner or soft chairs be nice. The ones your using are not comfortable at all.

Its ok for a bit. not first choice

The staff is very diligent about keeping everyone safe from covid-19.
They patrol often which discourages rift raft from loitering on the property.
If you need the maintenance man, he is expeditious and full of knowledge.

Efficient

stayed for work had some minor issues with the booking  in the beginning but was easily fixed, staff are friendly made for good conversation, especially the lady always at the front( I don't no her name). Had clean floors, and no odors, Steven the maintenance man was quick to replace the broken fridge replacing with a new one and fixed the tub I would defiantly recommend staying here for work or pleasure trips.

good place to stay

I really appreciate Steven fixing everything expeditiously.
I have been a guest for quite a while and I enjoy living here.
Every time I need assistance the staff is efficient and kind. No matter how late or early someone is always willing to help.
They are very patient as life can get hectic at times.

Maintenance Man Exceeding Expectations

I’ve had my fair stay at hotels this has to be the worst from the customer service to receiving mail 
The only person who actually does something/everything  is Mr.Steven make him manager and tbh he can run the whole hotel because everyone else are just zombies collecting a check
Don’t let anyone clean your room because it’s a risk to your health and your better off going to the laundry mat unless you like your clothes to smell like moldy and wet all day
I hate this place only here because of work and covid but definitely not my choice to be here

Worst Place To Stay

Staff is super friendly and efficient. Steve stayed after work to make sure we had heat by placing a brand new unit in the room...thanks Steve. 
Robbie was kind enough to find me some silverware for me to eat my dinner...really, really nice people :)

Extended Stay America Select Suites - Omaha - Southwest

Main amenities of the hotel

Location

Available rooms

Location

Description of the hotel

What other amenities are there?

Policies

Check-in terms and conditions

Paid on the spot

Payment