Name: Comfort Inn Owasso - Tulsa
Address: 7551 N Owasso Expy, Owasso, Owasso, Owasso, OK 74055, United States of America
Rating: 7

24-hour reception

Elevator/lift

Smoke-free property

Newspapers

Ticket assistance

Express check-in/check-out

General

Family room

Rooms

Accessibility features

Accessibility

Laundry

Safe-deposit box

Concierge services

Dry-cleaning

Luggage storage

Services and amenities

Coffee/tea for guests

Breakfast

Vending machine

Meals

Free Wi-Fi

Internet

English

Multi-language staff

Languages Spoken

Tour assistance

Tourist services

Free parking

Parking

Indoor Pool

Pool and beach

Business center

Business

Babysitting and childcare

Kids

Pets allowed

Pets

Extra decontamination measures

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Tulsa International Airport

Bartlesville Airport

Comfort Inn Owasso - Tulsa

Owasso

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Pretty decent hotel, but the highway road construction was noisy!
Luckily they stopped breaking concrete at 8pm but it sounded like a blown 460 with an 871 blower idling in front of the hotel with open headers.
My wife and I came down to visit a buddy and pick up a mustang project car.
Parking lot is lit up really nice at night. 
Parking lot wasn’t really suited for a truck and big car trailer but I was able to park in the far end of the lot.
Lady at the counter was really nice.
Room was clean except for the shower, the bottom of the tub in the textured area was clean but it looked full of dirt? It was actually clean but needs a deep scrub with some comet or Ajax. (Room 310)  bathroom otherwise was very well cleaned.
Bed was very good. Slept great. Pillows were great as well.
Furniture in the room had assorted minor nicks and damage but just something I casually noticed. Nothing bad…but just normal wear and tear for hotel furniture I guess.
King suite with whirlpool tub. Tub was spotless but caulking looked like it had been put over old caulking on tile surround.

Easy highway access and lots of reasonable places to grab food just north.
Skip the Wendy’s in the next parking lot!! Nasty place.
Carpet was clean as was the rest of the room.

We will stay here again if we are in the area.
Last time we stayed at the quality inn near by and this Comfort Suites is much better.

My biggest complaint?
Perhaps one of the heat/AC units in our suite (there were two) had large drywall damage by one lower corner. Simple drywall repair is needed and stuck out to me.
Other issue is the breakfast at this Comfort Suites, like every other one we have stayed at (Choice Rewards member), honestly the food really lacks. I get it, included with the night stay but orange juice is a cocktail mix with apple juice.
Sausage was not good. This is a common CS theme after traveling 65,000 miles in the last three years.
Biscuits and gravy, the sausage gravy has the over processed fresh from the freezer taste.

Your mileage (and stomach fortitude) may vary so take it with a grain of salt.
I’d save room and head north to Cracker Barrel for a decent breakfast myself.

Reasonable cost and good spot to stay.

I don’t like to complain, but hopefully my criticism can be used constructively for improvement because this hotel needs it bad!  We stayed here as a group, but every room seemed to have some sort of issue.  Upon entering our room it smelled like sweat.  The elevator was sketchy.  When trying to go up, a girl tried to enter the elevator just as the doors started to close.  Elevators are supposed to reopen as a safety feature if someone gets in the way.  The elevator tried to close on her.  The gentleman next to me tried to use the open buttons to stop the door and I tried to push against it to no avail.  She had to back out or she would have gotten stuck!  The blow dryer was not working in our room.  It was actually half melted!  When I asked for some extra towels, the guy at the front desk was very reluctant to give me any and kept asking me questions about what I was using them for.  Dude…there are 4 people in our room that need showers.  The bed was sloped to one side.  The air conditioner worked, but could barely keep up.  The people at the front desk put our checkout date in their system wrong and locked us out of our room from our keycards, twice, which had to be reset.  My friends staying below me in a ground floor room found 3 roaches in their room!!!!  Lastly, the breakfast attendant was rarely present and food would run out and we would have to sit there for 30 minutes waiting on them to “cook”.  We skipped out on breakfast the last morning because it wasn’t worth standing around to fight over a handful of sausage patties with the other guests.

Worst hotel experience I’ve ever had.

This is a more compact facility.  All parking is in the front and on the side.  An indoor pool.  The facility is more suited to the Business/Job Related traveler. Two queen beds, micro wave, mini refrigerator, desk, bureau, easy chair, ottoman, and night stand.  The furniture combined has a total of four drawers.  The bath is the usual 5X8 configuration, leaving more available space in the room easier parking for the scooter.  The bath is very clean, plenty of towels and floor mat.  The issue we had is the diverter in the shower, it is in the spigot and has to be pulled down to force the water through the shower head.  The accessory appliances clock, tv, hair dryer, coffee maker, iron and ironing board are all present.  The beds are both very comfortable, but at 30 inches my wife had a hard time getting into the bed without a stool to step on.

The breakfast COVID protocols, are observed here as well.  Still there is plenty to eat and drink as it is continuously replenished.  The waffles are round, with a single choice of plain batter.  

The two night stay ran $181.18.  Again I tried to use the Choice App to book the room, but had to call in to make the reservation.  Good thing though, the reservation center was going to charge me ten dollars more a night base rate until I brought up the price quoted in the app and the price was matched.  I had to put up my credit card to cover a non refundable cost of the room.  The App will get a full review of it’s own, later.  Over all the stay is a good value. I give them a 7.5 out of 10.  Drawback is that one ice machine on the first floor.  There is plumbing and signage for one on the second floor, but no device.

Two nights stayed

Employees were very helpful...clean hotel and rooms.. outside pool was nice .. very well lit outside at night... too bad breakfast was cold due to the corona virus.. just cereal, some fruit , bagels, yogurt, milk, juice. overall nice stay... close to many places to eat.. Wal Mart close buy also....

Ashlay Petterson calmed my grandson down at the front desk.. She was very calm and patient with him. Made my night .

The room itself was just fine, clean, the beds were comfortable.  I was getting ready in the morning after our first nignth there and the drain in the bathroom floor started spewing water which flooded the entire room.  I threw towlels down and immediately called the front desk who told me they would give us another room.  My husband went to get keys for the new room but all they had left was a room with 1 bed.   Since there were 3 of us that wouldnt work.  So they still gave my husband the keys to the 2nd room and told us to use it for the bathroom when we needed it and that maintenence would be up to fix the problem.  We then left to go to a ballgame and when we came back all of the beds had been made, room was cleaned and the floor was dry.  The key to the 2nd room across the hall no longer worked so we assumed the problem was fixed.  Also while we were gone I realized my husband had left 15 dollars wadded up in a receipt on the table by the t.v.  I assumed it would be gone but was hoping it wasn't.   Well it was but I  try to think maybe someone thought we were leaving a tip.  Even though that would be an odd thing to leave a tip wadded up in a reciept. Anyway whatever.   The next morning when I turned on the sink the floor flooded again.  When we checked out I informed the guy at this front desk that the problem had not been fixed.  He told me his housekeeper had reported that the "switch to keep it from overflowing" was down.   I informed him it was the floor not the sink and he repeated that the lever was down.  Then he seemed to be trying to make me feel bad because they were unable to rent out the room we were to use for the bathroom.  I just gave up and left.  No offer for a discount or anything to make up for the issues.

flooded bathroom

We arrived at this location after driving 12 hours.  First impression was ok,  Things got progressively worse.  Elevator smelled bad.  While doing the usual bed bug check we found that the sheets and pillow cases were clean, but the mattress pads and bug pads had not been changed for many months.    Both of the regular mattress pads were grey with body oils and skin debris.  One of the mattress pads had urine and semen stains.  Both bug pads had stains.    Bathroom was also dirty.
We called the front desk . . . no answer.  Went to the front desk to clear up the matter.    Desk clerk offered a different room.  Made a bet with him that the next room wouldn't be any better . . .a SURE BET!!    It was even more disgusting.
then asked him for clean bedding so we could just remove soiled bedding and replace it ourselves.  All that was available were clean sheets.  Because it was already 2am  we took the sheets, removed the soiled bedding ourselves and double sheeted our beds.  We were told the manager would be at the desk in the morning.
He was not at the desk the next morning . .. the new clerk was unauthorized to give us a refund for the room.  Also was not able to access the information on the computer properly(supposedly) so we could see there hadn't been any other charges.  I was given the General Manager's name and Phone number (Mr. Paul Patel)  and was told to call him about the matter.
I called the number when we got home . . .of course he wasn't there.  Subsequently when I called that same number it was not answered and eventually stopped ringing.  (my number blocked??)
I have filed a dispute with my credit card company to resolve the charge.
the next morning

Do Not Stay Here   . . . if necessary sleep in your vehicle!!!

Great staff, comfy beds and our 1st floor room had amazing hot water and shower pressure. Our poorly cooling refrigerator was quickly replaced and the breakfast was great, as always. The pool was closed, but it’s winter, and some of the gym equipment wasn’t working. Overall, we can’t complain and will be back.

Great Stay

I stay at lots of Holiday Inn Express hotels. I like to know what to expect. This was fairly typical. The weather was really cold and the automatic doors in the lobby resulted in a cold breakfast room. I believe the hotel was at capacity, and it was a weekend, and they seemed to have trouble keeping up with the breakfast (and coffee) demand. 
Also, our tv didn’t work. We were only in for one night and didn’t try the tv until 1 am. We told them the next morning and said there was no rush to swap it out since we were leaving soon. 
The hotel was clean and easy to find. I would stay here again. 

Standard Holiday Inn Express

Nice clean hotel. Rooms and common areas were clean. Low on towels at the pool but it was a Sat night. No hot tub so that was kind of a bummer. Walking distance to Braums, Wendys and convenient store. Good complimentary breakfast. Pancake machine was out of order another bummer. No waffle maker either. They did have eggs biscuits gravy and other breakfast meats. Cereal...

Nice clean hotel

I have been a loyal IHG member for 20 plus years. This Hotel and the issues with trying to resolve my stay issues with the property and through IHG guest relations may have ruined it forever. As a Platinum Rewards member I have never been treated so badly by IHG ever from The front Desk to IHG corporate Guest Relations. Arrived and wasn't greeted as a rewards member, they had two  key card machines one of them wasn't working the young lady working made keys on both gave hem and said try them all see which one works. Arrived in Room only to find bathroom tub covered in hair and floor a mess asked for another room got it right down the hall only to walk in and hear crunching sound as we made our way into the room stepping on what appeared to be Doritos and oreos all over he floor and an unmade bed. Immediately requested to check right back out because it was obvious Housekeeping was off that day. Was informed we would get our points back immediately. that was 7 days ago and to be honest there isn't enough space to complain about my experience with IHG Corporate Guest relations to resolve the issue.My Recommendations to IHG is you do and inspection on this property soon. If this is the new standard for Holiday inns you it should embarrass you.  So with all that being said  I am now a Hilton Honnor member for life.  Good bye IHG Rewards.  Side note, why does TripAdvisor require a minimum length of the content of one's review.  Maybe they need a review?

Comfort Inn Owasso - Tulsa

Main amenities of the hotel

Location

Available rooms

Location

Description of the hotel

What other amenities are there?

Policies

Check-in terms and conditions

Paid on the spot

Additional information

Payment