Name: Garden Inn & Suites
Address: 8500 Pine Forest Road, Pensacola, Pensacola, Pensacola, FL 32534, United States of America
Rating: 2

Air conditioning

24-hour reception

Smoking areas

Smoke-free property

Heating

No elevators

General

Non-smoking rooms

Room service

Fridge

Family room

Cable TV

Shower/Bathtub

Bathtub

Shower

Linens

Toiletries

Rooms

Accessibility features

Accessibility

Luggage storage

Laundry

Wake-up service

Telephone

Services and amenities

Vending machine

Microwave oven

Meals

Free Wi-Fi

Internet

English

Languages Spoken

Free parking

Free Parking on Premises

Parking

Swimming pool

Outdoor pool

Seasonal outdoor swimming pool

Beach/pool towels

Pool and beach

Business center

Fax and copy machine

Meeting and presentation facilities

Business

Family/Kid Friendly

Kids

Pets allowed

Pets

Extra decontamination measures

Contactless check-in and/or check-out

Additional measures against COVID-19

Health and Safety Measures

Location

At the mini-hotel

Room amenities

Pensacola International Airport

Gulf Shores Airport

Garden Inn & Suites

Pensacola

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

This place was so sketchy. Crackheads everywhere. People knocking on our door in the middle of the night. We didn't even answer it. Shopping carts and trash everywhere.  Didn't feel safe. We had another reservation booked on our way back home and immediately canceled it. We didn't bother to read the reviews beforehand but boy are these reviews accurate. Stay away! 

Nope. Never again

The room for the first night was completely dirty like someone had been staying in it previous to our arrival.  Food in the refrigerator, used wash cloth, TV on and bed messy. Bugs were  found.  A male staff walked in with a key card two times, drunk which resulted in barricading the door.  We also were no the only guest that happened to. We requested a room change and the second room had black mold  everywhere.  The bed sheets were wet, so we went out and purchased a blanket to lay down on the bed.  The first night after the male staff walked  into the room, we sat in the car and watched what seemed to be a drug deal and another man trying to get a younger woman to go into a room  and when she refused he pulled her and they were screaming at each other.

Needs less than 0 rating

We arrived very late (3:30 am) to Pensacola after traveling 12 hours and at the last moment decided to find the nearest hotel.  We were absolutely exhausted & just wanted to sleep when we checked in at 3:38 am.  That hotel was the absolute worst decision we could have made.  The beds were dirty with hairs and things all in them.  The sheets were dirty.  The bedspead had white stuff sprayed all over it & there were holes.  The toilet seat was wet with what appeared to be urine when we arrived.  The shower curtain had mold all over it.  Our ice bucket was frozen into the freezer and we could not get it out.  We had no washrags whatsoever.  The sink would not drain.

When I contacted staff about all of this they said the only thing that we could do was to contact the manager which I did and have never gotten a response.

I also contacted about no washrags & they said no one could bring them until after the cleaning staff arrived later in the morning.  I had to repeatedly ask even after the time they were supposed to have arrived.

This was the most disgusting hotel that I have ever stayed at in my life.

My 76 year old mother was traveling alone as a evacuee from Hurricane Dorian. She stopped at this hotel after not being able to afford another hotel. She explained her situation and was told the rate was $90.  She asked if they had a senior citizens rate or any way to help her but was told $90 WAS the rate. With no other choices, she took a room. She was shocked to find no phone, no toiletries, no hair dryer, no coffee maker and was told there would be no breakfast. She found mold around the door in the bathroom of the “newly renovated room.” We think they price gouged her on the rate. 

Little Old Lady

Where to start... the reservation wasn't ever sent to the actual hotel, so I had to go back to the car to "prove" my reservation. The front desk attendant was super friendly and she did an amazing job with what she had to work with. The room smelled horrible, the sheets were dirty, there was pee on the floor in the bathroom when we first got there, the air conditioner sucks ass, the pictures on the website DO NOT indicate the poor state of this motel, there is construction going on right now and it looks so horrid. The worst part was the people obviously LIVING in the motel. Grills everywhere, lawn chairs with clothes hanging off the balconies, sketchy looking people hanging out in the doorways, it is NOT a place I would return. Then, the housekeepers were outside my door at like 9am talking about time to check out....but checkout is at 11am. Forget this place! Go to another motel. Don't waste your time or money!

Disgusting and Disappointing

I have never stayed in a lace so bad .arrived in the dark after a long drive and we’re desperate . Filthy and I mean filthy.i don’t know if you have environmental health dept in America if so they should visit beds dirty had to sleep in clothes rusty hinges on doors mould up. Walls should of slept on car .even worse in daylight green pool couldn’t wait to get out of there some man had left a deposit in flannel And was we’re clean towels were. My husband wouldn’t let me give keys back and give them a piece of my mind

Worst hotel ever

We were traveling to Jacksonvill and decided to stop for the night in Pensacola. My husband found a deal online for the garden inn. $55 for the night. When we got there there was trash all over the grounds shopping carts all over and broken down cars in the parking lot. We sucked it up cause we were exhausted from driving. The first room we were given the lights wouldn't come on and it smelled like chemicals. We were given another room which was better. That was until I looked in the bathroom. The toilet was filthy and there was hair in the tub. We just turned in for the night without showering. The beds were like rocks. None of us slept a wink. Please if you are considering this hotel think again. It looks like and is run like a slum.

The worse hotel

On there site it has there is breakfast and coffee,but not true, no breakfast or coffee, no phones in room,WiFi is ok, beds is ok, pillows are flat,had to go buy a pillow, tv is watchable,there is no COLD water in my room, only hot water,noise at night outside, price is cheap,I would give it a 2 star

Not the best but not the worst

Why hasn’t the health department closed this place ? Smoke filled , non smoking rooms, dirty carpets, tub, sinks and room . Met up with the cockroaches in the bathroom in the evening Complained to manager and gave us new room.. they just got smaller and lived in the drawers!! 

Garden Inn & Suites

Main amenities of the mini-hotel

Location

Available rooms

Location

Description of the mini-hotel

What other amenities are there?

Policies

Check-in terms and conditions

Paid on the spot

Payment